169 Lake Street, 4870 Cairns, Australia
#52 of 75 hotels in Cairns
Guests' ChoiceBased on 894 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.8
Facilities
7.2
Staff
8.6
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 21 May 2024
Christian
GermanyNothing. Everything was fine
- nice room with all necessary items - really near top the center, sea and Pier. To walk 15 min.
Stayed in May 2024
Reviewed: 15 May 2024
William
AustraliaRooms are not up to date,old intereur not enough parking, noisy
Close to centre
Stayed in May 2024
Reviewed: 28 April 2024
Pierre
AustraliaPeople were able to smoke at the small tables outside the units, however this made it very uncomfortable for us as we couldn't enjoy this facility because, even if they weren't smoking, the smell was still there in the ashtrays. This smoke also drifted into our room and we had to close the windows with no fresh air. For that reason, we would be unlikely to stay there again.
Stayed in April 2024
Reviewed: 26 April 2024
Colin
United KingdomDoor didn't seem terribly secure. I wouldn't think it was tricky to get into the room by a determined nasty person. So, security could be beefed up.
Location was great. Room was clean and tidy. Certainly not a posh hotel, but fridge, TV, good size. I was happy with it. Didn't try pool, but wasn't very big.
Stayed in April 2024
Reviewed: 25 April 2024
Nelson
Papua New GuineaI did not take time to find out whether there is a restaurant there. The only thing, I guess, that I did not like is that the ceiling fan needs cleaning - it has accumulated dust over time, though with the air conditioning it was not necessary to use the fan. In fact, I did not use the fan, but the sight of dust was concerning.
Receptive and helpful management. It is conveniently accessible to the Esplanade, Shopping area and Recreation facilities (including Cairns Aquarium). The quietness of the places is a plus. Either by cab or by foot, most places can be reached with a certain degree of ease. The ease or efficiency of getting booked in as well as checking out is commendable. The cost is also very affordable, relatively. It is good for short-stay holiday makers who are seeking affordable accommodation.
Stayed in April 2024
Reviewed: 17 April 2024
David
AustraliaThe property does need a little maintenance, But overall good value for its location.
I normally stay at another property however they had no space available after a booking mishap I was lucky to find space in this property location is very good walking distance to night market and park.
Stayed in April 2024
Reviewed: 14 April 2024
Yuka
AustraliaNeed hair dryer Room 17 needs replace the chain lock on the door and fly screen.
The room is wide and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Mccarthy
AustraliaI found the huge bunch of wiring hanging out of fan a bit of an eyesore....was assured it was safe but surely it can be covered in some way? Also both taps in shower had C (cold) indicated...most Aussies know hot is on left but could be misleading to foreigners as water comes out quite hot as soon as tap turned on. Just change the left one to H....also there seemed to be a lot of very tiny insects on bench and around microwave area....they were not ants so am unsure...maybe leave a can of bug spray in cupboard? Also maybe a roll of paper towel or chux wipes to wipe down bench ? These are not really complaints as such, more just suggestions
It's hard to rate the staff when I never saw them....was always on tours during day so only saw office staff on check in....were always helpful if I needed to phone for any reason.
Stayed in April 2024
Reviewed: 7 April 2024
Juan
AustraliaThe bed was uncomfortable for my back, also it was expensive comparing
Stayed in April 2024
Reviewed: 29 March 2024
Sheelagh
AustraliaLocation was excellent!!
Stayed in March 2024
Reviewed: 25 March 2024
Pike
AustraliaHad to park my car several units down nearer the office as that was the only car park spot left that night when I arrived late + walked back up to my room in heavy rain with my things.🥺 Be better if room number had allocated space outside room!
Location was easy to find late at night in the rain.🌧 Easy access to key through instructions given. Room was well presented, clean fresh cool sheets + value for money. A shower + comfy bed were just the ticket! A/C was a bit noisy but hummed me to sleep after a long day of travel.🙂 Woke to a sunny warm day in Tropical Cairns.
Stayed in February 2024
Reviewed: 24 March 2024
Callope
AustraliaLight was not work to my room at night
The beds was good... And a great location
Stayed in March 2024
Reviewed: 21 March 2024
Hagen
AustraliaNothing
Location and the Manager was kind and helpful
Stayed in March 2024
Reviewed: 20 March 2024
Latham
Australiaold, outdated
location,
Stayed in March 2024
Reviewed: 18 March 2024
William
Australiaclose to shops and restaurants
Stayed in March 2024
Reviewed: 14 March 2024
Darryl
AustraliaAntique air conditioner that struggled to cool the room and ceiling fan didn’t work
Good location friendly staff
Stayed in March 2024
Reviewed: 11 March 2024
Gamelin
CanadaLess of maintenance
Location
Stayed in March 2024
Reviewed: 7 March 2024
Leisha
AustraliaNo smoke detectors in room Springs poking out of bed nearly cut leg addressed issue with office n they going to replace mattress the next day but didn't
Location to city Value for money
Stayed in March 2024
Reviewed: 2 March 2024
Ian
AustraliaNo smoke detector in the room. Quite a bit of dust behind TV and Bedside Drawers. Otherwise clean and comfortable.
Very close to City Centre and esplanade.
Stayed in March 2024
Reviewed: 29 February 2024
Marion
JapanWalls marked, carpets smelly. Good paint job, some carpet freshener would do wonders.
Welcoming. Basic room, old in need of a spruce up. Had everything I needed, micro, TV, jug etc .Pool was great . Felt it was overpriced.
Stayed in February 2024
Reviewed: 29 February 2024
Frederick
AustraliaA quite central location
Stayed in February 2024
Reviewed: 26 January 2024
Dawn
AustraliaRoom was dusty, air con and fan needed filter cleaning. Staff not always easily available to speak to.
The above.
Stayed in January 2024
Reviewed: 25 January 2024
Reagan
New ZealandThe fan tended to have a slight rattle, took a minute to suss out the shower. Other than that it served its purpose
Had all the basic amenities you could want, aside from the drier, but the hot weather makes up for that anyway. Was conveniently located near the Esplanade, the port etc, Craig was super welcoming.
Stayed in January 2024
Reviewed: 17 January 2024
Jarda
Czech RepublicNothing
Close to centrum
Stayed in January 2024
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