60-62 Harbour Street, 2500 Wollongong, Australia
#35 of 49 hotels in Wollongong
Guests' ChoiceBased on 2782 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.5
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 9 January 2024
Ivan
AustraliaAlthough technically I had a view of the golf course, I had a better view of the adjacent building. Water pressure wasn't so great either. I wouldn't say these are deal breakers though.
The room was ok was spacious and clean and somewhat insulated from other patrons so you're not really disturbed by noise. The staff were fantastic to deal with and made us feel welcome the entire time.
Stayed in January 2024
Reviewed: 8 January 2024
Minseon
AustraliaFacilities are not that reasonable considering the money.
The location was pretty nice.
Stayed in December 2023
Reviewed: 8 January 2024
George
AustraliaLocation wanderful
Was good
Stayed in October 2023
Reviewed: 7 January 2024
Virginia
AustraliaWhilst very minimal - perhaps getting with luggage from car park to room was a little awkward with 3 very heavy doors to maneuver through a thin hallway, we did struggle a little. Also surprised at the lack of security, not even a key to access the lift/floors/pool etc.
Staff were a stand out - every single one of them friendly, helpful, courteous, it really was exceptional service. Pool was lovely and poolside bar service a surprise added bonus. View was lovely over the golf course and partial water.
Stayed in January 2024
Reviewed: 7 January 2024
Keeley
AustraliaPrice
Location
Stayed in January 2024
Reviewed: 5 January 2024
Lisel
AustraliaView of the football stadium blocking the beach. Continental breakfast wasn't worth the money. Boring cereal (nobody touched), bread and dry muffins. No real area to hang out, bar/coffee area was closed a lot. Coffee not good in the rooms.
Beds were really comfy, bathroom was amazing. Very clean and good size. Staff were great.
Stayed in January 2024
Reviewed: 5 January 2024
Graham
AustraliaN/a
N/a
Stayed in October 2023
Reviewed: 5 January 2024
Susan
AustraliaStaff were friendly
Stayed in December 2023
Reviewed: 5 January 2024
Danielle
AustraliaRooms were a little basic and a bit dated.
Good location, car parking on site. Restaurant facilities were good, nice food.
Stayed in January 2024
Reviewed: 2 January 2024
Ian
Australiano microwave
Stayed in October 2023
Reviewed: 2 January 2024
Jeffery
AustraliaIt was a little overpriced
Close to beach & city
Stayed in December 2023
Reviewed: 2 January 2024
Leanne
AustraliaIndicated for housekeeping but didn’t get it. Needed just change of towels Toilet seat looked stained
Great customer service in the reception. Staff are lovely
Stayed in December 2023
Reviewed: 1 January 2024
Tony
AustraliaTo be picky- very small gym. Car park crowded. A little pricey (holiday peak).
Clean and tidy. Good staff. Location is excellent. Both check in and out was quick.
Stayed in January 2024
Reviewed: 30 December 2023
Michael
AustraliaIt is totally unacceptable for a hotel to have no cafes or restaurants open. Even though it was Christmas Day, you can't claim to be a classy hotel and have those facilities closed when there are almost no alternatives open in the streets either.
The hotel was fine, the room was bright and airy and comfortable, with a semi-view to the ocean. The staff that we encountered were friendly and professional. The car-park was good. The age of the hotel was evident, despite the renovated room, by the low-definition television and the totally worn out remote control, but other than that, no complaints.
Stayed in December 2023
Reviewed: 30 December 2023
Meenal
Australiait would be better if they provide free parking and microwave in room
almost everything
Stayed in December 2023
Reviewed: 28 December 2023
Janet
AustraliaDidn’t get a room with a view
Stayed in December 2023
Reviewed: 27 December 2023
Kymberley
AustraliaThe first room on 3rd floor was not cleaned properly cigarettes and lighter left on balcony and horrible view of carpark. But we spoke to front office and the staff on that day, quickly resolved the issue and put us in another room 10th floor much nicer view of golf course and room cleaned better but carpet but damp near bathroom.
The front office staff especially manager and staff on duty on the 24th of December when we arrived were so helpful to me, I had a issue with my card. They support me and showed me grace and validation. God bless them 🙏
Stayed in December 2023
Reviewed: 26 December 2023
Ashraf
AustraliaUnfortunately, they did not come to clean our room on Christmas day or supply any coffe or tea to coffe machine in our room, we were short of coffe tea,... The day before Christmas they did not vaccum the room or change bed sheets,I don't know if they suppose to or not
I like the room was big enough and good balcony
Stayed in December 2023
Reviewed: 26 December 2023
Kayla
AustraliaIt took 45 minutes for our breakfast to come out. It was us and 1 other family at the time.
The view, room and staff
Stayed in December 2023
Reviewed: 26 December 2023
Didem
AustraliaOur Room didn’t have the greatest view looking straight into a public carpark.
Great location. Staff were wonderful. The room was nice and spacious and the room service was delicious!
Stayed in November 2023
Reviewed: 23 December 2023
Marie
AustraliaNeat, tidy room with a comfortable bed. Thank you for the late check out.
Stayed in November 2023
Reviewed: 21 December 2023
Azra
AustraliaRoom had an odd smell, and mattresses were so soft and old i couldn't sleep properly on them! Otherwise it would have been amazing trip. Everything else was good.
Location, big room, heated pool, free parking.
Stayed in December 2023
Reviewed: 20 December 2023
Sarah
AustraliaThe pool! And how comfortable the bed was!
Stayed in December 2023
Reviewed: 17 December 2023
Wendy
AustraliaThe room has a few maintenance issues and it could do with a good deep clean - looking a bit shabby
Great location
Stayed in December 2023
Reviewed: 16 December 2023
Carlie
AustraliaNothing
Great location and great view from our balcony
Stayed in November 2023
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