13 Brisbane Street, 7250 Launceston, Australia
#27 of 36 hotels in Launceston
Guests' ChoiceBased on 553 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
7.9
Staff
8.0
Value for money
8.1
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2022
Jacinta
AustraliaThe door to our room was a little damaged and the condensation on the windows made the carpet damp.
Affordable accommodation in a great location!
Stayed in August 2022
Reviewed: 23 August 2022
Trudy
AustraliaA blue or red dot on shower taps would be nice and also maybe a heater in the bathroom
Location was great Beds were comfortable Very clean, but of an ant issue but no one’s fault, we told the cleaners and they were great
Stayed in August 2022
Reviewed: 22 August 2022
Helen
AustraliaReally lovely accommodation, clean and tidy. Lot bigger than I expected and a really nice sized bathroom. Shower power was excellent and beds were super comfy. Overall, really lovely room (blurry photo attached, sorry).
Stayed in August 2022
Reviewed: 22 August 2022
Dee
AustraliaThe room was light and spacious. It was clean and enough space for making hot drinks etc was adequate. The bed was comfortable and an extra blanket plus electric blanket for winter nights was available. I would have liked a microwave in the room, otherwise excellent location for walking to the Aquatic centre, shops and restaurants and it was opposite the lovely city park.
Stayed in August 2022
Reviewed: 11 August 2022
Wayne
Australiasweet
met our needs very well, we only had one night
Stayed in July 2022
Reviewed: 9 August 2022
Nicola
AustraliaExcellent location Free parking too comfortable rooms
Stayed in August 2022
Reviewed: 28 July 2022
Sharon
AustraliaNothing
Clean
Stayed in July 2022
Reviewed: 17 July 2022
Jennifer
AustraliaDidn’t expect no tooth paste
Stayed in July 2022
Reviewed: 14 July 2022
John
AustraliaOffice hours were rather limited due to unexpected staff shortages. The driveway is quite steep and there are several steps, as are many places in Launceston. It is quite manageable for those without mobility issues.
Great location close to city centre with direct access to City Park. Our room was spacious, very clean and comfortable. All the staff we met were most friendly and helpful. On our request, a microwave was installed in the room.
Stayed in July 2022
Reviewed: 13 July 2022
Jade
AustraliaVery friendly and helpful staff, room was lovely and clean. Beds were comfortable and location was great!
Stayed in July 2022
Reviewed: 13 July 2022
Alison
AustraliaFor the life of me couldn't get the heater to work! Were very grateful for the electric blankets!
Staff are very friendly and accommodating, early checking and late check out should we have needed it were both fine. Easy walking distance to shops and multiple food options, good parking.
Stayed in July 2022
Reviewed: 10 July 2022
Godfrey
AustraliaIndividual shampoo and conditioner
Great location, easy check in and out
Stayed in July 2022
Reviewed: 10 July 2022
Rohan
AustraliaNoise from idiots in park on Friday night and not-so-near nightclub on Saturday night was annoying.
Stayed in July 2022
Reviewed: 7 July 2022
Zaigere
Australiacomfortable bed and chairs
Stayed in July 2022
Reviewed: 4 July 2022
Marcus
AustraliaPoorly secured door with large gaps around it letting in cold air. Limited/old breakfast facilities .
Clean and comfortable room. Clean bathroom. Good location.
Stayed in July 2022
Reviewed: 25 June 2022
David
AustraliaThe drinking glasses in my room are those 1970s thimble sized awful glasses.
Nice clean room with a comfy bed with lovely fresh crisp sheets. Lady at reception was very nice.
Stayed in June 2022
Reviewed: 24 June 2022
Molly
AustraliaThe steep slippery driveway. Needs a handrail from the top or stairs.
Location is very good, comfortable rooms
Stayed in June 2022
Reviewed: 21 June 2022
Reinhard
Germanyinternet was unreliable, heating of the room was tricky
central location is very good, also the parking on site is very comfortable
Stayed in June 2022
Reviewed: 19 June 2022
Michelle
AustraliaAll positive.
Easy to locate. Central for our needs.
Stayed in June 2022
Reviewed: 19 June 2022
Lars
AustraliaTV didn’t work.
handy location
Stayed in June 2022
Reviewed: 18 June 2022
Lesstelle
AustraliaLimited hours for reception is off putting.
Stayed in June 2022
Reviewed: 18 June 2022
Sue
AustraliaCould have used a lift
Handy location and clean and comfortable room
Stayed in May 2022
Reviewed: 14 June 2022
Julian
Australiathe driveway
clean, convenient
Stayed in June 2022
Reviewed: 13 June 2022
Lynne
AustraliaRoom was a little dark for reading unless sitting on the bed. A lamp near table would be good. Our food and drinks froze in the refrigerator.
Room was clean and tidy and quiet. Showers hot, soft towels and sheets. Good heating on an exceptionally cold weekend. Nice view of the park.
Stayed in June 2022
Reviewed: 28 May 2022
Jviccars
AustraliaThe bed cover was a little light on.
The size of the room,, the view and the location were perfect for us
Stayed in May 2022
Istanbul, Turkey
Gosztola, Hungary
Golden, Canada
Metz, France
Port Clinton, USA
West Melton, New Zealand
Recife, Brazil
Sofiko, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content