547 Ingham Road, 4818 Townsville, Australia
#18 of 74 Holiday rentals in Townsville
Guests' ChoiceBased on 258 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.2
Facilities
8.7
Staff
9.4
Value for money
8.8
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 June 2022
Dee
Australiavery close neighbours, air con was not reverse cycle
my puppy was able to stay in the cabin with us all night, it was a very neat and tidy park. and the staff were so friendly.
Stayed in June 2022
Reviewed: 24 May 2022
Julie
Australiaclean and convenient location. Will stay again!
Stayed in May 2022
Reviewed: 5 May 2022
Anne-marie
AustraliaA face washer and some shampoo would have been lovely. Fell asleep first night without realising there was no doona and it got cold enough to get up and find one.
Lovely staff, quiet family park, clean and tidy cabin.
Stayed in May 2022
Reviewed: 30 April 2022
Olivero
Australianothing
clean cabin. beautifully kept park. staff very accommodating
Stayed in April 2022
Reviewed: 16 April 2022
Graham
Australianothing.
Homely and nice feel. comfortable beds.
Stayed in April 2022
Reviewed: 16 April 2022
Karen
AustraliaCould do with an air con in the front part of the cabin where the kids were sleeping. The only air con was in the back bedroom which wasn’t sufficient to cool down the whole cabin.
Great location. Clean comfortable cabins. Friendly staff.
Stayed in March 2022
Reviewed: 27 March 2022
Glenn
AustraliaNo air conditioning in main room. Only in bedroom.
Pretty much everything
Stayed in March 2022
Reviewed: 18 March 2022
Amanda
Australiaclean and open nice Friendly staff
Stayed in March 2022
Reviewed: 19 February 2022
Kylie
Australianeeds more deep cleaning of fans, and air cons.
close to the city, good location.
Stayed in January 2022
Reviewed: 3 February 2022
Mariaan
Australiacould not leave the aircon on while out, so our room was constantly very hot. quite small rooms so no couch to sit on comfortably.
it was extremely clean and tidy. the gardens were beautiful and the pool was great. the staff were so helpful and friendly.
Stayed in February 2022
Reviewed: 25 January 2022
Laura
AustraliaThe pool was lovely and the room was a good size for a small family
Stayed in January 2022
Reviewed: 3 January 2022
Kieron
AustraliaN/A
Clean, friendly and close to the city
Stayed in December 2021
Reviewed: 23 December 2021
Terry
Australiacabins were nice, very clean, great private parking
Stayed in December 2021
Reviewed: 21 November 2021
Ian
AustraliaOutdoor seating a bit hard softer chair back like villa 31 would have been nice
We picked Villa 30 as we stayed there a year ago while moving to Port Douglas and found our room to be comfortable so we picked the same room again loved watching the planes take off and land and seeing wild life
Stayed in November 2021
Reviewed: 14 November 2021
Danielle
AustraliaIt met my study needs perfectly
Stayed in November 2021
Reviewed: 26 October 2021
Caroline
Australiavery basic not like previous trips
clean
Stayed in September 2021
Reviewed: 24 October 2021
Noela
AustraliaHot . No Aircon in living area, where the 2 Single beds are positioned. Took ages to cool the cabin with the aircon coming from the bedroom. Owner was not happy with booking.com for allowing us to book a family cabin to use 2 beds. We should have payed extra, not the 2 Adult price. We tried to do the right thing and slept in the 2 single beds, did not use the Queen Bed.
Clean and Quiet
Stayed in October 2021
Reviewed: 24 October 2021
Rae
AustraliaIt was close to where we were going for leisure and it was a fantastic and clean place
Stayed in October 2021
Reviewed: 23 October 2021
Ceri
AustraliaWhat a great setup for people travelling with dogs. I loved it.
Stayed in October 2021
Reviewed: 21 October 2021
Shaun
AustraliaCouldn't leave the aircon on while out
Stayed in October 2021
Reviewed: 17 October 2021
Amanda
AustraliaN/A
Extremely Clean - would highly recommend. Staff lovelly on the desk.
Stayed in October 2021
Reviewed: 22 September 2021
Reuben
AustraliaAir con was very noisy and bits of cardboard holding up tables etc . Nothing major just small details
Great location , a little out of Townsville . Nice quiet area and the park is very tidy and well maintained. We felt very comfortable and had plenty of room. We would stay here again.
Stayed in September 2021
Reviewed: 12 September 2021
Loren
AustraliaWe were a group of young women staying for 3 days and we only had one roll of toilet paper 😅
The staff were amazing and friendly, were more than happy to help us! Let us know when we forgot our stuff 😂 We sadly ran out of TP after the staffed hours and the toilets were closed.
Stayed in September 2021
Reviewed: 11 September 2021
John
AustraliaDid not have breakfast
Stayed in August 2021
Reviewed: 2 September 2021
Kjc73
AustraliaThe bed and bedroom were a little small.
The park(and accommodation) was very clean, neat and well presented. I liked the fenced patio area for the dog
Stayed in September 2021
North Vancouver, Canada
Zao, Japan
Praia do Forte, Brazil
Perrysburg, USA
Plymouth, UK
Enna, Italy
Minca, Colombia
Cukai, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content