1 Binara Street, 2601 Canberra, Australia
#25 of 45 hotels in Canberra
Guests' ChoiceBased on 3767 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 27 January 2024
Christine
AustraliaOutdoor pool was ice cold on a 27 degree afternoon Bathroom sink had grime on it
Hotel staff were knowledgeable on where to go for great Japanese cuisine
Stayed in January 2024
Reviewed: 27 January 2024
Reader
AustraliaPool wasn't very inviting. Bathroom a bit dated but perfectly functional. Paying an extra $30 for parking.
Great location right in the heart of the shopping district. Breakfast was good.
Stayed in January 2024
Reviewed: 25 January 2024
Maria
AustraliaWe had to pay extra for the parking which was in an inconvenient location as we had to transfer our belongings from the parking to the hotel. Also the pool was cold.
Reception was great, breakfast was wonderful. I loved the big window in the room
Stayed in January 2024
Reviewed: 24 January 2024
Stacey
AustraliaThe bathrooms need updating but that is it.
The breakfast selections were terrific and the location is top notch.
Stayed in January 2024
Reviewed: 23 January 2024
Andrew
AustraliaThe rooms are a bit old and tired, especially the bathrooms!
Staff were very helpful and friendly. The bar was good and great customer service there too. The rooms were tidy and comfy.
Stayed in December 2023
Reviewed: 23 January 2024
Andrew
AustraliaUnderground car parking was a nightmare. Took us nearly 20 mins to rive around to find a park.
Great location. Within walking distance to shops and restaurants. Casino adjoined to building.
Stayed in December 2023
Reviewed: 21 January 2024
Shweta
AustraliaNo microwave to heat milk for the baby or heat food. Fridge was full of stuff and didn’t have enough space left to store anything
Good clean room Service was great
Stayed in December 2023
Reviewed: 20 January 2024
Liz
Australiafood good
Stayed in December 2023
Reviewed: 20 January 2024
Srinivas
AustraliaLocation
Stayed in December 2023
Reviewed: 20 January 2024
Amy
AustraliaMore kids activities
Great buffet breakfast Conveniently located
Stayed in January 2024
Reviewed: 18 January 2024
Diane
AustraliaThe staff were amazing, Hadjut and Yesha in particular. Great coffee. Breakfast choices were tasty and plentiful. Room was comfortable. Bathroom a bit tired but good hot water and pressure. Great location for shopping and restaurants.
Stayed in January 2024
Reviewed: 17 January 2024
Kaitlyn_sydney
AustraliaThe size of the room is relatively small, and the bathroom needs a renovation. The parking area is chaotic; the parking pass only worked on the last day of our stay. The bed is not very comfy compared to the other IHG hotel, and the pillow is awful.
The staff were very friendly and professional. During check-in, I told Nikki it would be my daughter's birthday during our stay. On her birthday, the hotel provided the amenities that just made my daughter's day special, and it's really lovely. The breakfast service is great, the staff are welcoming
Stayed in January 2024
Reviewed: 17 January 2024
Tammy
AustraliaBlinds are hard to use
Stayed in January 2024
Reviewed: 16 January 2024
K
AustraliaBit grubby. A knife on the floor at the door on arrival - from someone's room service, Im guessing. We had dirty hand towel and only 3 bath towels for the 4 of us. Bit of a let down this time.
It was right we needed to be.
Stayed in January 2024
Reviewed: 15 January 2024
Haines
AustraliaBathroom needed updating
Location, staff, facilities
Stayed in January 2024
Reviewed: 15 January 2024
Rebecca
AustraliaRooms were lovely! Breakfast was great with hungry kids!
Stayed in January 2024
Reviewed: 14 January 2024
Katrina
AustraliaIt’s getting a bit old. A few updates would be great.
The staff were efficient and friendly and they were genuinely happy to help.
Stayed in January 2024
Reviewed: 13 January 2024
Maha
AustraliaThe main restaurant menu for dinner was not great.
The staff were amazing. Super helpful and professional
Stayed in January 2024
Reviewed: 10 January 2024
Finbarr
AustraliaBathroom for renovation.
Thank you to the Hotel crew behind the scenes, who insure a delightful stay.
Stayed in January 2024
Reviewed: 10 January 2024
Melanie
AustraliaBreakfast included, good coffee
Stayed in January 2024
Reviewed: 10 January 2024
Sabu
AustraliaVery good breakfast. Nice staff
Stayed in January 2024
Reviewed: 9 January 2024
Joseph
AustraliaEnjoyed the stay at Crown Plaza
Stayed in January 2024
Reviewed: 8 January 2024
Satinder
AustraliaNothing
Nice and clean
Stayed in January 2024
Reviewed: 7 January 2024
Gina
AustraliaNo ping pong paddles for the entertainment space . And the pillows way too soft . Felt like my pillow was just a cover
Well presented
Stayed in January 2024
Reviewed: 7 January 2024
Beniamino
AustraliaNothing was all ok
Breakfast was nice
Stayed in January 2024
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