2 Sir Norman Brearly Drive, 0812 Darwin, Australia
#112 of 177 hotels in Darwin
Guests' ChoiceBased on 1349 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.6
Staff
8.5
Value for money
7.1
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End of dialog contentReviewed: 24 April 2024
Steve
AustraliaIt was ok for one night.
Convenient to the airport, good restaurant on ground floor. Facilities looked good from the distance.
Stayed in April 2024
Reviewed: 20 April 2024
Patricia
AustraliaOn arrival to Darwin was unable to arrange the shuttle pick up from the airport, frustrating conversations x 2 with hotel front desk to organise this. Shuttle eventually drove straight past us despite me attracting the driver’s attention. We had to walk to the hotel with our luggage late at night, no problem for younger more mobile people.
It was convenient for our purposes for a short stay, very clean,I found the bed comfortable but my partner didn’t (too hard) Breakfast onsite in the restaurant was very good. We also had dinner and breakfast at Cossies Bistro next door at Mantra which was good. Relaxing quiet place to stay, felt safe, everyone friendly. Used the shuttle bus to an air tour meet at the other side of the airport and also to the airport on departure.
Stayed in April 2024
Reviewed: 19 April 2024
Elaine
AustraliaNothing
The poolside restaurant was exceptional food and well priced I had barramundi meal and was cooked and presented to perfection, kudos to the chef last night And the pool is incredible Shuttle service fast n efficient
Stayed in April 2024
Reviewed: 17 April 2024
Brigita
AustraliaI booked a place with a pool and paid the extra money for this only to arrive and be told that the pool is not able to be used because it has been under maintenance for over one month. This was not advertised on the booking portal so it affected my stay negatively. The reception staff apologised but did nothing to compensate and actually made it worse by the way they did not respond to my follow up email - I found this showed a lack of customer service.
The housekeeping staff were excellent.
Stayed in April 2024
Reviewed: 15 April 2024
Raul439
AustraliaA lot of noise from the hallway during the night.
Airport transfer. Room was extremely clean. Staff were friendly.
Stayed in April 2024
Reviewed: 13 April 2024
Amber
United StatesNa
Convenient to the airport
Stayed in April 2024
Reviewed: 12 April 2024
Lance
AustraliaLocation
Stayed in April 2024
Reviewed: 11 April 2024
Jacqueline
AustraliaClose to Air port
Clean
Stayed in March 2024
Reviewed: 8 April 2024
Ken
AustraliaNo meals to the room
The short walk from the airport, friendly staff
Stayed in March 2024
Reviewed: 5 April 2024
Maharaj
AustraliaPool being closed
The staff at the breakfast area downstairs and the reception staff
Stayed in April 2024
Reviewed: 3 April 2024
Stefan
AustraliaThe car park has virtually no security as it has open access to the public and is some distance from your room. The new set up of reception causes some confusion as to where to go.
Proximity to the airport was handy. Beds were comfortable. Food was good.
Stayed in March 2024
Reviewed: 3 April 2024
Maria
AustraliaNight time, a little isolated. No visible security staff roaming around the premises, between restaurant and apartments.
How clsoe it was from the airport Having a shuttle available for transportation Friendly staff
Stayed in April 2024
Reviewed: 3 April 2024
Beat
AustraliaArrived midnight . Vending machine inside for drinks and snacks would have been great
Stayed in April 2024
Reviewed: 2 April 2024
Jose
AustraliaBetter inspections of rooms to ensure the ensuite is accessible. The ensuite door for the room I was provided was locked and an alternative room had to be provided. This took over 30 minutes. I arrived late that evening and after check in, it took over 30 minutes yo resolve this issue.
Comfortable and clean room. Breakfast was of a good standard.
Stayed in March 2024
Reviewed: 31 March 2024
Christine
AustraliaThe hassle of not knowing where to park and also no drop off point to Novotel. Understandably new reception area for both hotels is having learning curves. Beautiful and convenient starting point for your experience.
How the staff, (including Manager) fixed minor issues we had on check.in. giving us a free drink for inconveniences.
Stayed in March 2024
Reviewed: 29 March 2024
David
AustraliaCouldn't use the pool
The pool
Stayed in March 2024
Reviewed: 25 March 2024
Timothy
AustraliaArrived very late after restaurants closed and no snacks vending machines available
Convenient to airport
Stayed in March 2024
Reviewed: 22 March 2024
Tony
AustraliaUnfortunately the pool was out of action and the bar shut at 9.00 pm. Too early!
There are so.e great facilities including a new pool complex including a bar and cafe.
Stayed in March 2024
Reviewed: 17 March 2024
Kevin
AustraliaParking is non-existent, the new outdoor reception seems poorly thought out
Location
Stayed in March 2024
Reviewed: 17 March 2024
Kelvyn
AustraliaBed was too hard
Stayed in March 2024
Reviewed: 11 March 2024
Aruna
Sri LankaRook should be more spacious. Even though the facilities were clean and the staff were very helpful, the room facilities were very basic. I have stayed in their property at Sydney Airport, and it was much better.
The room was okay! I liked the breakfast they gave me. I was on transit. I had to get a flight the following day to Dili. My wife also joined me that night. She came from Melbourne.
Stayed in March 2024
Reviewed: 2 March 2024
Laurel
AustraliaLimited menu and no Chocolate 😩
Easy distance from airport. I love the shuttle service- really helpful. Pool is extraordinary.
Stayed in February 2024
Reviewed: 29 February 2024
Lisa
AustraliaRooms were dated and small but good facilities
Loved the pool and surrounding areas. Lovely open areas. Fantastic outside areas
Stayed in February 2024
Reviewed: 28 February 2024
Susan
AustraliaNoise from outside overnight.
Easy location from the airport. Friendly night staff.
Stayed in February 2024
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