56-58 Riverside Drive, 2448 Nambucca Heads, Australia
#15 of 31 hotels in Nambucca Heads
Guests' ChoiceBased on 1188 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.5
Staff
9.2
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Christina
AustraliaThe interior was a little bit outdated, but it didn't bother me.
The room was very spacious and had direct access to the garden. Staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 5 May 2024
Lynne
AustraliaPleasant grounds and our little dog was welcome to join us for breakfast on the deck.
Stayed in May 2024
Reviewed: 2 May 2024
Sandra
AustraliaSome bowls/bigger plates added to crockery and wash up detergent for cleaning would be useful.
Room was spacious and clean and appears to have been updated. Bed very comfortable. Seating area outside unit felt very private and relaxing with water feature. Staff so friendly and helpful. Close to a lot of services.
Stayed in May 2024
Reviewed: 30 April 2024
Liz
AustraliaBit of road noise but it stopped after 8pm.
The beautiful gardens and spacious rooms.
Stayed in April 2024
Reviewed: 26 April 2024
Ricky
AustraliaThe room needs some TLC
Nambucca Heads is surrounded by beautiful beaches and parks to visit and enjoy
Stayed in April 2024
Reviewed: 25 April 2024
Claudia
AustraliaMy only issue was the air conditioning which didn’t run true to the temperature and we had to have it on 18 to keep the room cool at night.
The room was perfect for our needs. The bed was comfortable and I loved the little porch where we could sit and have a glass of wine. The room was very clean and I loved the framed Barbie posters.
Stayed in April 2024
Reviewed: 24 April 2024
Geoff
AustraliaThe wifi was very irregular we used our iPhones for a signal. The young lady tried her best. They are bringing in an IT specialist, should be OK soon. The fridge(wine storage)did not work, no freezer. Reported to receptionist.
We had a friendly welcome and the room was clean and spacious. The outlook to the garden was lovely. Very friendly and efficient.
Stayed in April 2024
Reviewed: 23 April 2024
Virginia
AustraliaDisappointed the restaurant is closed and the beauty clinic temporarily closed, found these out after we booked..staff were helpful though with other options available in the surrounding area.
Very clean and comfortable accommodation inside and out..friendly and helpful staff..would definitely stay again.
Stayed in April 2024
Reviewed: 8 April 2024
Debra
AustraliaThe restaurant and bar are closed temporarily and I was looking forward to a meal in the restaurant
It’s a beautiful place very relaxing
Stayed in April 2024
Reviewed: 5 April 2024
Carole
SwitzerlandThe location is a bit far out of town and the restaurant and day spa facilities were not available. Especially because the weather was very wet we would have liked to make use of these.
Clean and comfortable. Tasteful decor. Bedside tables and reading lamps, lots of power points. Nice toiletries in refillable dispensers. Bed was really comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Vicki
AustraliaThe freezer but not a deal breaker
The colour design Spacious Unfortunately didn’t have enough time to benefit from all the facilities…..well appointed from what we saw We needed a freezer but not a deal breaker
Stayed in April 2024
Reviewed: 3 April 2024
Bruce
AustraliaCost of the stay was the highest tariff on a 24 day holiday.
Property was excellent - spacious, modern room with all required facilities.
Stayed in April 2024
Reviewed: 2 April 2024
Hossein
AustraliaThere was almost no coverage for my Vodafone line, but there is wifi in the hotel
Staff were very nice and friendly. Room was nice, views were relaxing
Stayed in April 2024
Reviewed: 28 March 2024
Matt
AustraliaThere were no bowls for cereal and the car spaces are a little tight
Really cool room with great decor and colour. View was great out to the pond. Would like to go back and stay longer.
Stayed in March 2024
Reviewed: 27 March 2024
Jessica
AustraliaBathroom decor a bit dated. Unable to try restaurant as closed.
Free parking. Bed comfortable. Toiletries good quality. Spacious rooms. Bathroom very clean. Lots of electrical plug outlets.
Stayed in March 2024
Reviewed: 20 March 2024
Adrian
AustraliaRestaurant wasn’t open when I stayed, but not the end of the world.
Very well laid out and great rooms with privacy and views.
Stayed in March 2024
Reviewed: 16 March 2024
George
AustraliaCaroline at reception was friendly and most helpful - room was very clean and the whole process was seamless! Thanks team Cubana.
Stayed in March 2024
Reviewed: 12 March 2024
Malcolm
AustraliaIt would have been nice if the restaurant was open, but we had a lovely meal at the RSL with a view of the river.
We loved the quiet location near the river walkway. The room was large, comfortable, and clean. The receptionist was very friendly and helpful. Would definitely stay there again.
Stayed in March 2024
Reviewed: 10 March 2024
Cheryl
AustraliaIt was relaxing to meander around, quite peaceful and easy.
Stayed in March 2024
Reviewed: 6 March 2024
Wayne
AustraliaThe rooms are large, clean, and well maintained.
Stayed in March 2024
Reviewed: 6 March 2024
Astrid
GermanyNothing
Very, very nice and friendly staff, nice lobby and room, very clean, good situation and you can have breakfast.
Stayed in March 2024
Reviewed: 22 February 2024
Peter
AustraliaThe restaurant was closed, need to review this, local outlets covered our needs but had to travel
Very comfortable room and good garden area
Stayed in February 2024
Reviewed: 19 February 2024
Marco
AustraliaNo restaurant or breakfast options. Lounge was stained.
Great location. Parking at your room door. Quiet. Good ac. Big room with lots of hanging space
Stayed in February 2024
Reviewed: 19 February 2024
Fisher
AustraliaThe position of the toilet, too close to the wall.
Room was spacious and airy, clean and tidy, good storage. Everything was accessible.
Stayed in February 2024
Görlitz, Germany
Plettenberg Bay, South Africa
Prato, Italy
Tornac, France
Cala Tarida, Spain
Cabanaconde, Peru
Cambridge, UK
Bao'an, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content