The bed arrangement staff is not professional. 2 guests 1 bed, must to request changed room.

Enthusiastic reception staff.

Stayed in April 2024

The management of the kitchen: it’s the fourth time I stay here. And always the same : no towels ( during Manu days !) lack of glasses, cutlery, no box for free food to Share, the fridge are dirty. With a swam of dirty water at the bottom. And always this awful stench of something rotten. Meanwhile the staff clean the kitchen every day!!! But like my housemaid did at home : Always the same. Same gestures. “ the outside “ only what they can reach with effort … a routine ! Pity ! It’s the biggest failure in the hostel

Amazing location. Nice helpful and smiling staff. Especially at the front desk. Everything is easy. We have many different spaces.

Stayed in April 2024

Sharing a bathroom with nearly 20 people who were mostly boys. It got gross quick

Great vibe, loads of social spaces with sofas and thick thick pillows on the bed 👌🏼

Stayed in April 2024

The kitchen is very dirty, with very little utensils. Also I found it very disappointing how there was no available laundry facilities

I had great service from staff, especially Riley. Really welcoming and went above and beyond when checking me in

Stayed in April 2024

No lockers in the room

Location and a large common area

Stayed in March 2024

Weirdly A terrible stench during 3-4 days in the kitchen, even though the kitchen ( and other places in the building ) are cleaned regularly. No box for free food to share (it’s important in such a hostel ) No kitchen paper and besides kitchen towels are not changed regularly.

Kitchen well equipped. Bathroom inside the room, reserved for the dormitory. Nice staff. Many different common places. Good WiFi.

Stayed in March 2024

It was not an issue for me but you can only get to the 3rd and 4th floor by the lifts (only 2 available). You can get down through the emergency exit stairs and will end up at the front street, but you cannot go back upstairs as any doors cant be reopened once closed.

I booked a bed in a 4-bed dormitory, with AC. The dormitory is large enough, so you do not feel packed at all.. The bed is a bunk bed, large enough, with a fair enough good mattress. For this dorm, you have access to an ensuite bathroom (shower, toilet, sink) All were clean. You also have access to a fully equipped kitchen, from 5am to 11pm. The common space on each floor is nice. The common space on the basement is pretty lively, in house bar on ground floor Paid pool tables (2aud). Poor WiFi in the dorms, better in the common space. Located in the city center. 200m from Victoria Market. 300m away from Woolworths supermarket. 1.6km away from Melbourne Southern Cross. The staff (Keira, Thai) is nice and friendly. I would definitely recommend this place for a short or a long stay.

Stayed in March 2024

It was not an issue for me but you can only get to the 3rd and 4th floor by the lifts (only 2 available). You can get down through the emergency exit stairs and will end up at the front street, but you cannot go back upstairs as any doors cant be reopened once closed.

I booked a bed in a 4-bed, 6-bed and 10-bed dormitory, all with AC. The 4-bed and 6-bed dormitory is large enough, so you do not feel packed at all. The 10-bed dormitory is a bit tight space wise. For the 4-bed and the 6-bed dormitory, the bed is a bunk bed, large enough, with a fair enough good mattress. For the 10-bed dormitory, the bunk bed is squeaky. For all the dorms, you have access to an ensuite bathroom (shower, toilet, sink) All were clean. You also have access to a fully equipped kitchen, from 5am to 11pm. The common space on each floor is nice. The common space on the groundfloor is pretty lively as it hosts the in house bar. Free pool tables. Poor WiFi in the dorms, better in the common space. Located in the city center. 200m from Victoria Market. 300m away from Woolworths supermarket. 1.6km away from Melbourne Southern Cross. The staff (Fabiola, Keira, Thai, Jack) is nice and friendly. I would definitely recommend this place for a short or a long stay.

Stayed in January 2024

Room 4 persons don’t have individual drawers as at the fourth floor. No isolation ( no curtains ) on the bed. In the kitchen : lack of towels for many days and no rolls of kitchen paper. Very important in such a backpackers hostel: no free food box !!! It’s an incomprehensible lack !! Every where in such hostels you have that. Just to share At first !!! and to avoid to spoil or throw away to the bin, the food we don’t use !! Salt. Pepper. Oil. Bread. Noodles rice. Sincerely I was shocked !!! It’s so normal with this kind of hostels mentality, especially with young people who don’t have a lot of money ! Every one buy and come with one’s bottle of oil !!! And use 10% !!!

Excellent location. Nice crew. Friendly and efficient. Well organized. Kitchen are good. But not at the top level.

Stayed in April 2024

THE STAFF! I was shocked at how rude and unhelpful some of the staff were. It was obvious that they were working for free accommodation because they had no interest in helpful customers. For example, my friend sprained her ankle and I asked if they had a first aid kit and I was rudely told the first aid kit is for staff only so they can’t do anything. I also asked for suggestions on parking in the area as there was no parking at the hostel and wondered if it was free on bank holidays but instead of being helpful I was sarcastically told that they don’t have rules like that in Australia. The staff honestly let this hostel down and it was only 2 young girls who we experienced this with, the rest were very friendly.

I really liked the hostel location and the number of kitchens within the hostel.

Stayed in April 2024

So many people staying here it's hard to ask staff questions as they are too busy serving people. Maybe they need to hire more staff.

Self check in was easy Dorm room is quite spacious

Stayed in March 2024

WIFI: I want to drop a point here. Most of the people staying there were backpackers looking for jobs, just arriving and looking for a room or apartment, to rent, looking for the next flight, buses, etc. You need to improve the wifi, please!! I had to go to Starbucks every time I wanted to spend a few hours using the internet.

I liked pretty much everything. The staff is superb, all from the people at reception to the bar, housekeeping, etc. The location couldn't be better and the shared spaces + kitchen are neat. Bedrooms are also very comfortable.

Stayed in March 2024

It rained the night before we were supposed to leave, and the room we were in, 404 had a leaky ceiling. We had to leave earlier than what we had planned. But otherwise a great experience.

Excellent place. Great vibe. Good location. Friendly staff. Security staff, top notch. Overall an amazing experience :)

Stayed in April 2024

Hours kept by others in the room - they were sleeping when we arrived at 6pm, then went out and arrived back in early hours. Inconvenient for us on normal body clocks

Convenience to train station Kitchen was clean but no tea towels in the early morning

Stayed in March 2024

Staff are not friendly

18pp but quiet pp

Stayed in March 2024

too huge for my liking, fridges and storage in kitchen to small - was like tetris to find a spot and smelled like the fridges needed a huge clean and clear out, very noisy in the evenings till midnight at least as all rooms lead to common area and eating area, very dark throughout the hostel, no outdoor area, rooms look like prison cells

caters young backpackers with in-house bar, restaurant and gym, welcome drink and introduction with a dedicated host, lots of stuff to do

Stayed in March 2024

Vibes

Stayed in March 2024

The lack of hygiene, especially in the kitchens

Staff was really nice and helpful and the location is perfect to visit the city

Stayed in March 2024

Really frustrating to not have functional laundry the entire time I was there (multiple weeks) on *any* floor. The wifi was down more often than it was working, so I had to go to the library to get work done. When I had to move rooms to a six bed mixed dorm (327), it was awful: less than half the size of the female dorm, beds crammed in and blocking the exit and access to the bathroom with no space for anyone's luggage, no drawers or lockers, and NONE of the bunk beds had LADDERS. Bed A & E at least could be climbed into from the foot of the bed, even if it was a safety fall risk, but the person in bed C literally had no way to get up and down. This room really needs to be a 5 bed at most, given the lack of space, but a 4 bed is realistically all there's room for. And because of Formula 1, the hostel jacked their prices up, so I was paying $90+ a night for that insanity.

The first room I was in – the six bed female dorm (419) – was great. Beds were okay comfort, bathroom reasonably clean, I loved the dividers and the drawer lockers under the bed, and having a power point and light for each bed. Having a lift in the hostel is awesome!

Stayed in March 2024

Just the people I had in the room

It’s great place if you are backpacking gives the chance to meet other travellers and be close to everything transport are round the corner so that’s perfect position

Stayed in March 2024

You can hear people's noise from the hallway even very late at night or very early morning

The location is really good

Stayed in March 2024

Poor cleaning in the kitchen for the amount of guest, not enough cooking stuffs or very old and nasty

Location, big room

Stayed in March 2024

Overall great stay but there was an extra person on a air mattress.

Accessible location, great facilities

Stayed in February 2024

Not too noisy

Didn't have breakky at the location n did it include breakky I didn't know? I like nice friendly staff n thank you.

Stayed in February 2024