280 Lygon Street, 3057 Melbourne, Australia
#96 of 206 hotels in Melbourne
Guests' ChoiceBased on 205 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Annabelle
AustraliaLoud music reverberating through the floor
Stayed in March 2024
Reviewed: 10 April 2024
Sueanne
AustraliaThe sink in the bathroom was blocked so had to use the kitchen sink. There were no black tea bags of any description, just green and lemon/ ginger. Disappointing as a tea drinker and would not expect to have to being those to such an upmarket place. Would go again and try another room.
Location was perfect, room was lovely. Staff were helpful as we arrived late evening.
Stayed in April 2024
Reviewed: 28 March 2024
Colleen
AustraliaManaging my bags through the small doorway entrance.
Staff were friendly and helpful when needed. Comfy room and very comfy bed and bedding. Bathroom was clean, easy access to the shower, user friendly shower taps. I would happily stay there again.
Stayed in March 2024
Reviewed: 22 March 2024
Ivye
AustraliaIt was very stylish
Stayed in March 2024
Reviewed: 17 March 2024
Gerard
AustraliaNo bath
The friendly staff make you feel so welcome.
Stayed in March 2024
Reviewed: 3 March 2024
Brooke
AustraliaThe elevator was out of action which, as a disabled person would have been nice to know in advance as I then had to tackle the stairs the whole weekend. They say ‘ample street parking’ but that simply isn’t true, most have restrictions everyday but Sunday. Also we paid $60+ to upgrade to a ‘room with a view’ but ended up in a room that felt like a dungeon because you couldn’t see anything outside at all, it was completely closed in.
The room was clean and quite nice. Bed was comfortable. The food from the bar down stairs was lovely.
Stayed in March 2024
Reviewed: 23 January 2024
Andrew
AustraliaFinger size gaps between the sash windows and frame. Lets in air and also rattles in the wind. If they put in some window sealing strips it would solve this. I ended up jamming bits of paper in there to stop the rattling which is not what you want in a premium hotel
Great location, generous room, decor with character
Stayed in January 2024
Reviewed: 3 December 2023
David
AustraliaStaff upon arrival, was not extremly freindly Failed to infrom us that the lift wasnt working One in our group struggled with stairs Upon leaving my phone in room upon departure i am still waiting on a call back 12 hours later
Location was perfect for our needs
Stayed in December 2023
Reviewed: 28 November 2023
Jeannette
AustraliaCommunication poor and a dedicated accommodation person needed
Stayed in November 2023
Reviewed: 26 November 2023
Penny
AustraliaThe hotel has a bar below the hotel rooms which has live entertainment on Friday and Saturday evenings which is great but it was so loud the sound traveled up. I was unable to sleep until the band had finished which was 1am in the morning both nights, so for that reason I would not return unless this changed. Shame as the hotel is lovely otherwise.
The property was very clean and well maintained and very convenient for the tram.
Stayed in November 2023
Reviewed: 8 November 2023
Alan
AustraliaWarning on noise But.it.was all silent.after.11.pm
Location
Stayed in November 2023
Reviewed: 14 October 2023
Emma
AustraliaVery well renovated & comfortable
Stayed in September 2023
Reviewed: 13 October 2023
Fraser
AustraliaLift was broken had to climb two sets of stairs Kitchen facilities not great could not work oven / microwave No toaster but the staff organised one which was appreciated
The room was large The staff were fantastic Location was excellent
Stayed in October 2023
Reviewed: 29 September 2023
Mark
AustraliaNo view and room very dark.
Nice hotel plenty of room, comfortable and clean, staff very nice.
Stayed in September 2023
Reviewed: 12 September 2023
Suzanne
AustraliaNo parking
Location Staff particularly Josh Stylish room
Stayed in September 2023
Reviewed: 8 August 2023
Christopher
Australiaa desk or table in the room to sit at for working might have been helpful, but not critical
well appointed rooms, clean, comfortable and very helpful staff at check-in, great location
Stayed in August 2023
Reviewed: 14 July 2023
Rosie
AustraliaMy room faced onto another balcony
I love my little studio. It had a great heater so I was very warm. A little kitchen and great bed.
Stayed in June 2023
Reviewed: 18 June 2023
Feegrade
Australiano where for my wife to do make up
bed and asthmatic of the room
Stayed in June 2023
Reviewed: 30 May 2023
Sarah
AustraliaSaturday night was really loud until about 12pm. The curtain near the bed didn’t close all the way so was quite bright for sleeping.
Lovely staff, great location. The room was big and comfy.
Stayed in May 2023
Reviewed: 28 May 2023
Zara
Armeniacute little room clean warm comfortable
Stayed in May 2023
Reviewed: 22 May 2023
Mick
AustraliaNoisey with night road works - but that is no doubt only temporary
Location great for my purposes
Stayed in May 2023
Reviewed: 1 May 2023
Meredith
AustraliaLoud noise/music after hours due to the bar downstairs. After hours housekeeping service not readily Contactable nor available.
Beautifully decorated rooms. Great room facilities. Clean and self contained. Secured and comfortable rooms. Very convenient with Tram access. Close to the city. Great food service in the bar/restaurant. Friendly, helpful and accommodating staff.
Stayed in May 2023
Reviewed: 3 April 2023
Stuart
AustraliaThe accommodation was over priced.
The hotel was lovely, staff were particularly friendly.
Stayed in April 2023
Reviewed: 2 April 2023
Sara
New Zealandonly instant coffee provided in the room
Rooms above a pub - no staff overnight - which I hadn't expected but it was fine. The in house dining menu was great - plenty of vegan options. The bar staff were lovely.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content