588 Swan Street, Richmond, VIC, 3121, Australia, 3121 Melbourne, Australia
#51 of 205 hotels in Melbourne
Guests' ChoiceBased on 1121 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
8.9
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 28 April 2024
Pratheek
AustraliaPool table
Stayed in April 2024
Reviewed: 28 April 2024
Aidan
AustraliaThe hotel got rid of the Nintendo room since we were last there - that was our favourite. The breakfast options also weren’t as good as previous - missing the hash browns which were my favourite part. The hotel also had issues with fulfilling requests. Asked for an extra bed in a separate booking, staff were aware of it, but upon entering the room the bed wasn’t there.
Breakfast was expansive. Beds were extra comfortable. Room size was great too. Location was great despite not being in the CBD. I highly recommend commuting using the Rideshare bikes and scooters along the river for a very scenic view.
Stayed in April 2024
Reviewed: 26 April 2024
Michelle
AustraliaGreat location
Stayed in April 2024
Reviewed: 21 April 2024
Tatiana
AustraliaI would like more parking available
Everything was good
Stayed in April 2024
Reviewed: 21 April 2024
Sebastian
AustraliaA bit far from the city but it’s right next to the tram so not really an issue honestly
Nice spot, clean and friendly staff
Stayed in March 2024
Reviewed: 12 April 2024
Erin
AustraliaComfortable bed, big shower
Stayed in April 2024
Reviewed: 10 April 2024
Pamela
AustraliaGreat location. Very comfortable beds, linen and pillows. Smallish sized room but perfect. Coffee in the bar was excellent. Reception staff and bar staff friendly and prompt professional service. Ask for a room on back side if you are sensitive to traffic noise.
Stayed in April 2024
Reviewed: 1 April 2024
Carmel
AustraliaLiked everything about the property.😊
Easy check in, free parking on Yarra Boulevard, friendly staff beautiful bed and pillows were amazing. Great location,easy to get around from here.
Stayed in March 2024
Reviewed: 1 April 2024
Judy
AustraliaWe were lucky enough to get in early but overall I think it should be earlier
We didn't have any
Stayed in March 2024
Reviewed: 25 March 2024
Peter
AustraliaThe pillows in the rooms too soft and unconfutable to sleep on for us.
Breakfast was enjoyable Location good and clean
Stayed in March 2024
Reviewed: 24 March 2024
Jose
AustraliaVery high quality. Convenient ride share pick up location.
Stayed in March 2024
Reviewed: 23 March 2024
Nicole
AustraliaVery clean and had a luxurious feel.
Stayed in March 2024
Reviewed: 20 March 2024
Don
AustraliaRooms functional, clean. Bed comfortable. Location good.
Stayed in March 2024
Reviewed: 19 March 2024
Tony
AustraliaExcellent property with a great atmosphere
Stayed in March 2024
Reviewed: 18 March 2024
Shahana
New ZealandAesthetically so beautiful, we like that there's multiple entrances. Staff is always amazing and food is great. Rooms are awesome size and very clean. We love staying here when we go to watch the rugby at AAMI park
Stayed in March 2024
Reviewed: 18 March 2024
Yusuf
Australiathe face cloths were too big, not the "normal" size, it felt like hand towels?
Stayed in March 2024
Reviewed: 14 March 2024
Pauline
United StatesStaff extremely helpful. I liked the rural location. Excellent food.
Stayed in March 2024
Reviewed: 11 March 2024
Stephanie
AustraliaThere wasn’t really anything I didn’t like.
Great location. Easy access to Richmond & city via the tram. Spacious room. Very comfy bed.
Stayed in March 2024
Reviewed: 10 March 2024
Haydn
AustraliaHotel room coffee and breakfast coffee was less than average.
Great location I walking distance to Leonda By The River. Everything was great.
Stayed in March 2024
Reviewed: 8 March 2024
Claire
AustraliaHouse keeping did not clean our room on Sunday, room vacant all morning but they called to clean at 3pm when we were back in between outings, so not cleaned.
Location was perfect for a wedding nearby. convenient to Richmond strip and on tramline to the city centre
Stayed in March 2024
Reviewed: 7 March 2024
Derarca
AustraliaAircon took forever to bring temp down but was absolutely fine otherwise
Clean, modern and an abundance of power points
Stayed in March 2024
Reviewed: 4 March 2024
Siobhan
AustraliaNothing
Great location and nice staff and comfortable and quiet
Stayed in March 2024
Reviewed: 3 March 2024
Shane
AustraliaNothing
The staff sent us a gift when they heard it was our anniversary! Made our night. Facility as well was very clean
Stayed in March 2024
Reviewed: 25 February 2024
Sam
AustraliaWe arrived a 3pm for checking (probably a peak time) and only one staff member was on to check staff in. There was a queue of people wanting to do the same and we saw at least 3 staff walk past who didn't acknowledge us or offer to help.
Great location - just out of the city, with a tram stop nearby by and short walk to the Yarra River. Clearly new and well finished. We didn't see any cleaning staff - but the room was spotless (5 stars to housekeeping). The room had everything we needed, plus secure car park and venue features such as pool table, meeting room and restaurant.
Stayed in February 2024
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