5 Cypress Drive, 4720 Emerald, Australia
#13 of 20 hotels in Emerald
Guests' ChoiceBased on 781 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.4
Value for money
8.4
Free WiFi
7.8
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End of dialog contentReviewed: 27 April 2024
Sharyn
AustraliaIt was very dark in the bathroom. The TV was up too high. The decor was outdated.
Location to where I needed to go and other facilities. It was pet friendly. The staff were very accomodating. The bed was comfortable. The room was quite roomy.
Stayed in April 2024
Reviewed: 16 April 2024
Matthew
AustraliaTraffic noise
Stayed in February 2024
Reviewed: 7 April 2024
Virginia
AustraliaWe arrived at scheduled time and there was nobody to let us in. there was also no warning that we had to pay extra for dog. They had agreed to our special request of parking for a car trailer but space wasn't available. We also couldn't park our car in front of our room as staff had decided to park there instead.
That they allowed a late check-in
Stayed in April 2024
Reviewed: 2 April 2024
Roslyn
AustraliaRooms were cleaned and serviced each day.
Stayed in April 2024
Reviewed: 26 February 2024
Leith
AustraliaAs above
Location nice and quiet
Stayed in February 2024
Reviewed: 26 February 2024
Leanne
AustraliaI can't think of anything I didn't like.
Lovely clean and quiet place. Easy access off main road. Close to all shopping and food outlets and great variety. Plan to stay here again . Best part was they are pet friendly which is such a bonus.
Stayed in February 2024
Reviewed: 9 February 2024
Suzanne
Australianoisy people one night sitting outside their room smoking drinking quite loud
clean tidy
Stayed in February 2024
Reviewed: 14 January 2024
Anne
Australiabathroom had a bit of mould in the shower, but it IS queensland/tropics...
Pet friendly good security (gates closed/locked at 10
Stayed in January 2024
Reviewed: 9 January 2024
George
Australialack of power points, Shower, while reasonably clean, had mould in the corners, no folders of local eateries/ other info in room.
comfy bed, location,
Stayed in January 2024
Reviewed: 4 January 2024
Cindy
AustraliaNot enough cups and cutlery for 3 people
Location was easy
Stayed in December 2023
Reviewed: 31 December 2023
White
AustraliaStaff were very friendly and helpful. Room was basic but very clean and the air conditioning was great. A quite motel.
Stayed in December 2023
Reviewed: 23 December 2023
Tom
AustraliaNothing in particular.
The location was convenient and quiet. The room was clean and facilities good. It's also a short walk across the road to the Maraboon Tavern which is an excellent place for dinner.
Stayed in December 2023
Reviewed: 27 October 2023
Daryl
AustraliaSmall bathroom, pool area unclean with wasps nest
Stayed in October 2023
Reviewed: 14 October 2023
Phil
AustraliaEverything was good.
Easy to get around Emerald. Everyone was pleasant. Good place to stop on a road trip.
Stayed in October 2023
Reviewed: 11 October 2023
Phil
AustraliaComfortable bed and location
Stayed in October 2023
Reviewed: 11 October 2023
Belinda
AustraliaIt was very dark and you had no privacy if you opened the curtains
That you were able to park outside your room (or close-by)
Stayed in October 2023
Reviewed: 5 October 2023
Eveline
AustraliaIn this visit unfortunately the room wasn't as clean as our last visit and I was left quite disappointed. The toilet had a very strong urinal smell which did not exist on our last visit, and when I moved the cushion on my bed (the double bed) there was what appeared to be a bug and a stray short curly hair. Luckily when I checked in the morning it wasn't a bug but a piece of eucalypt. I was still unhappy as the presence of these items meant the bed had not been as clean as I would have liked.
This was my second stay. And my first stay was incredible in comparison. I really like the value for money, how good the bathrooms are for the space and price and the beds set up. Also the fact that dogs are allowed on request. I like the ability to check in past 5pm which is rare around here. I also really loved that the hotel had been able to repair the chair we reported as broken during our last visit, and that they stored an item for us that we left behind during our last visit
Stayed in October 2023
Reviewed: 4 October 2023
Leonie
AustraliaGood Central Location Comfortable and Spacious Room Rooms easily accessible
Stayed in August 2023
Reviewed: 2 October 2023
Graham
AustraliaNot having any plates, bowls, cutlery, hand towels or washers available for use.
Central location and close to everything you may need. Clean room and hot showers were appreciated. It's very close to the pub, which serves a great feed. Having guest laundry facilities was a bonus.
Stayed in September 2023
Reviewed: 30 September 2023
Eveline
AustraliaThe only reason I'm not providing a 10/10 was that there was a broken chair outside the room that my nurse friend was very upset with. However I believe that the hotel resolved that when she raised it with them
Despite the fact that from the outside this may seem a little like a generic motel the inside of the rooms will surprise you. I'm actually coming back again because after my previous experiences on the road I was so delighted with how this hotel room was laid out, the bathroom was brilliant considering the constraints and the bed was incredibly comfortable.
Stayed in September 2023
Reviewed: 29 September 2023
Mike
AustraliaComfortable as usual.
Stayed in September 2023
Reviewed: 19 September 2023
Mike
AustraliaNot much, maybe no ice for our scotch when we get in.
We travel through Emerald 2-3 time a year and have tried a few place. Always come back here. Clean and comfortable.
Stayed in September 2023
Reviewed: 19 September 2023
Wayne
AustraliaDidn't like being woken up at 6:10am by guy pushing laundry cart the entire length of motel. It was extremely loud.
Stayed in September 2023
Reviewed: 4 September 2023
Scott
AustraliaThe location was perfect. Close to shops. Close to everything. No complaints.
Stayed in September 2023
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