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Reviews of Le Cardinal Exclusive Resort 5 stars

Coastal Road, 0000 Trou aux Biches, Mauritius

#4 of 8 hotels in Trou aux Biches

Guests' Choice

Review score

Based on 29 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Penthouse with Jacuzzi
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant staff Dinno and Simi were excellent

    Stayed in February 2024

  • Reviewed: 8 November 2023

    7.0
    Acceptable stay in Belle Mare
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The presence of cockroach in the room was not expected in a 5 stars hotel. No activities Limited choice for the food.

    The staff was extremely friendly. The hotel is ideal for relaxing and enjoying the beach.

    Stayed in August 2023

  • Reviewed: 24 June 2023

    9.0
    Very good.
    • Leisure trip
    • Couple
    • Penthouse with Private Pool
    • Stayed 8 nights

    1. We would prefer that the toothpicks for which we asked at each meal, are preferably those that are purchased wrapped and sealed. In a world of Covid and Pandemic, we believe that open toothpicks could lead to the spread of disease etc. 2. Our preference is that a doorbell at the entrance to our rooms, be installed. It is very difficult to hear knocking on the front door if we are on the patio. 3. My husband bumped his toe very badly on the small step leading from the eating patio into the main reception area. Since this is not a normal set of stairs, we believe that certain ''hazard'' tape methods should be affixed to the small side wall and top so as to highlight the fact that there is a step into the reception area. The same principle should apply to the stair leading from the reception area to the rooms. 4. The internal phone system is very confusing. We only discovered that we had to dial 8 for the operator the day before we left. The indicators printed at the top of the dialling patch (ie reception, room service etc) did not work when pressed.

    We enjoyed the hotel, the rooms and the food was excellent. The service was superb.

    Stayed in June 2023

  • Reviewed: 2 May 2023

    9.0
    lovely relaxing place, beautiful beach and friendly staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    rooms would benefit from some modernisation

    lovely, quiet location. staff friendly and beach very nice

    Stayed in May 2023

  • Reviewed: 17 January 2023

    8.0
    Treated like VIP
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 5 nights
    • Submitted via mobile

    Needs quite a bit of refurbishing and better training of housekeeping staff

    Amazing staff, size of the rooms is outstanding, great for privacy and comfort

    Stayed in January 2023

  • Reviewed: 9 July 2022

    7.0
    Needs more to be 5 star
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    One of their security was very rude and unprofessional Expected more from a 5 star hotel I would rate it as a 4 star but definitely not 5

    Some of the staff was really helpful Food was decent

    Stayed in July 2022

  • Reviewed: 29 January 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    A wonderful, intimate hotel. Perfect to rest in peace and quiet. You feel at home. All very helpful, nice and helpful. Typical French cuisine, very tasty.

    Stayed in January 2022

  • Reviewed: 10 January 2022

    8.0
    Small cosy hotel with private service
    • Leisure trip
    • Couple
    • Penthouse with Private Pool
    • Stayed 8 nights
    • Submitted via mobile

    The facilities is not a 5 star hotel. For example, you need to use a really poor gym on the other side of the road. We didn’t get any information about spa, or see any in our hotel. We have a wonderful stay but the prices is to high for the living standard.

    Location, especially our room on top floor with magnificent terrazzo faced towards beach and see. Nice gentle service by table all day long, good and high class on the kitchen.

    Stayed in January 2022

  • Reviewed: 27 December 2021

    9.0
    a must place to stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    location and staff was excellent

    Stayed in December 2021

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 11 nights
    • Submitted via mobile

    It is not a 5 stars hotel

    Stayed in April 2024

  • Reviewed: 15 September 2023

    3.0
    Not a resort
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    This is not a 5-star resort. It shouldn’t even be called a resort… We’ve been bamboozled… What a shame. At the end, we decided to leave early and go to a genuine 5-star resort.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    10
    Magnificent honeymoon at Le Cardinal!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 14 nights

    Incredible view, comfortable, spacious rooms, heavenly beaches, easy access to everything we needed, romantic atmosphere, fresh food, prepared with a lot of care and thought, and most of all - fantastic people, especially the Resto Team! Special thanks to Tauckoor, Daniel, Dinoo, Istaaq, Axel and Simi!

    Stayed in August 2023

  • Reviewed: 24 April 2023

    10
    Perfect place to feel at home away from home with friendly efficient staff looking after you
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    We liked the small exclusive resort and all the rooms are sea facing

    Stayed in April 2023

  • Reviewed: 30 January 2023

    10
    amazing resort
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    amazing place with amazing people, the best view and very large rooms , went there for honeymoon and had one of my best time in my life , thank you so much

    Stayed in January 2023

  • Reviewed: 14 October 2022

    10
    Stay at le Cardinal
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was OK but a little on the small side portions wise. Also you would have to request what you wanted to eat at breakfast instead of having every option such as crepes or pancakes and waffles spelt out for you to choose from.

    The hotel was amazing for a five star hotel. I've stayed in 5 star hotels before and sometimes the staff can be uptight and arrogant, but the staff here were the complete opposite, they treated everyone the same. The location is perfect sat right on white sandy beaches in a secluded spot if you like tranquil. The rooms were so big and comfortable and were cleaned regularly.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    6.0
    Not as expected
    • Leisure trip
    • Couple
    • Penthouse with Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    water smell very bad, reception not always around, break fast choices are limited, no activities.

    Room is big + Smart TV

    Stayed in September 2022

  • Reviewed: 14 July 2022

    10
    Exceptional
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    was so good and kind staff

    Stayed in July 2022

  • Reviewed: 11 May 2022

    10
    Definitely recommend this hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    N/A

    First of all the staff. Well trained and very attentive to everything. Food was excellent and enough for half board. Location just amazing

    Stayed in May 2022

  • Reviewed: 28 June 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    there are a lot of lizards and bathrooms too much water in the floor.. the food not meet stander of five stars resort.

    nothing to like

    Stayed in June 2023

  • Reviewed: 28 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 21 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 5 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 10 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

Showing 1 – 25

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