166 Urraween Road, 4655 Hervey Bay, Australia
#33 of 62 hotels in Hervey Bay
Guests' ChoiceBased on 213 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 January 2024
Trevor
AustraliaGiven a room at full rate with staff know the ac was not working. No undercover car parking.
Stayed in December 2023
Reviewed: 30 December 2023
Po-jung
AustraliaWe require quiet room, but Maintenance staff talking loud outside our window at 8:30am for an hour. Why can’t they do it after 10 am ?? Very annoying for this noisy, Bathroom has very strong smelling, not too clean in the shower,
comfortable, friendly staff.
Stayed in December 2023
Reviewed: 27 December 2023
Janita
AustraliaN/A
Nice big room that easily fit a family of five.
Stayed in December 2023
Reviewed: 21 December 2023
Anne
Australianothing
The Manager and staff were absolutely super I have informed a few friends to stay there when on there travels. Thankyou the quiteness and the serene - was really lovely I haven;'t travelled for a while and the whole aspect of been there was wonderful.
Stayed in December 2023
Reviewed: 15 December 2023
Jordan
AustraliaNothing
Clean and nicely maintained
Stayed in December 2023
Reviewed: 20 November 2023
June
AustraliaFrom the ad I visualised a modern deluxe room with a large private balcony where we could laze out gazing into a beautiful rainforest. The bedroom itself had modern furniture and fittings but those in the bathroom looked over 20 years old. But the balcony was very small, had a plastic chain and was shared with all the other rooms and looked out onto bush scrub and not the rainforest I had hoped for.
Friendly greeting from staff and being able to take our dog plus room really clean. I am sure with time the new owners will upgrade the bathrooms and make the balcony and overgrown garden much nicer. I realise from the other reviews that most people do not share my view. But I had booked this as a really deluxe place for my husband and I to be able to kick back and really relax in and to spend time out on the balcony and so was therefore disappointed
Stayed in October 2023
Reviewed: 15 October 2023
Geraldine
AustraliaNo privacy on outside patio. No outside table to put our food or drinks on.
Beds comfortable and clean. Lovely to swim in the pool
Stayed in October 2023
Reviewed: 7 October 2023
Bill
AustraliaAccommodation was dated and in need of general update.
Stayed in September 2023
Reviewed: 26 September 2023
Karen
AustraliaNo shampoo or conditioner or even soap was made available in the room, it advertised it had equipped kitchen and the added bonus of coffee pods for the coffee maker. There was no kitchen or appliances, and definitely no coffee pods. we had to ask for any cooking Appliances and coffee pods and had to go out any buy our own shampoo and conditioner and soap.
we didn't take up the option of breakfast. The room should have been self sufficient, cooking appliances and the like, but no kitchen . a coffee machine was available but no pods for the coffee (had to ask for appliances and coffee pods)
Stayed in September 2023
Reviewed: 25 September 2023
Christine
AustraliaOur room was noisy. Could hear the people in next unit.
Was close to everything.
Stayed in September 2023
Reviewed: 13 August 2023
Rowena
AustraliaVery comfortable, quiet and quaint 😊
Stayed in August 2023
Reviewed: 22 July 2023
Marion
New ZealandLovely and cool, private and close to everything.
Stayed in July 2023
Reviewed: 15 June 2023
Grahame
New Zealandnothing to report
the breakfast was very satisfactory. Located on the edge of town close to where we needed to be. Quiet and back off the main road
Stayed in June 2023
Reviewed: 15 April 2023
Tani
CanadaI really cannot fault this lodging.
The host was incredibly helpful with questions about making connections for my trip, arranging a tour, directions, and giving me a place to put my car when I went to Lady Elliott Island.
Stayed in March 2023
Reviewed: 18 March 2023
Bowen
AustraliaLiked everything.
Quiet, roomy rooms, very clean and very friendly owners. Highly recommend.
Stayed in March 2023
Reviewed: 16 February 2023
Alexandra
NetherlandsWe loved the rooms, so spacious and spotlessly clean and well taken care of. Lovely owners, warm-hearted and helpful. A little further away from all the noise and it's own little jungle, so green, full of different beautiful singing birds, so nice to wake up to. Pure peace and serenity.
Stayed in February 2023
Reviewed: 6 January 2023
David
Australiabooked 2 rooms, as have 3 young children, the 2 rooms were not together making the 2 night stay difficult at times.
nice scenic location with lots of forestry.
Stayed in January 2023
Reviewed: 2 January 2023
Wayne
AustraliaWe couldn't keep the rear door open for fresh air and had to keep A/C on the whole time due to smokers next door sitting on patio area and smoke filling our room. Very expensive for what we got even though it was new year.
Close to most places.
Stayed in January 2023
Reviewed: 18 October 2022
Diane
AustraliaPeaceful place, clean tidy and close to all amenities.
Stayed in October 2022
Reviewed: 18 August 2022
Pascale
Australiaquite, clean. beautiful surroundings
Stayed in June 2022
Reviewed: 2 August 2022
Roger
AustraliaWe enjoyed the setting of native trees, parking right in front of our room easy unpacking, a good size room comfortable bed and Lovley hot shower.
Stayed in August 2022
Reviewed: 2 August 2022
Agatui
AustraliaNothing really the only downside of our holiday was the weather 🥺 coz we took our boat with us but it was raining during our stay 🥺
It was a nice and quiet area. The owners were super friendly and helpful 🙂
Stayed in July 2022
Reviewed: 24 July 2022
Birch
AustraliaIt was quiet and relaxing
Stayed in June 2022
Reviewed: 18 July 2022
Mark
AustraliaTraffic noise.
Very clean.
Stayed in July 2022
Marciana Marina, Italy
Bégadan, France
Lovina, Indonesia
Lisbon, Portugal
Valencia, Spain
Aktau, Kazakhstan
Ostuni, Italy
Battambang, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content