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Reviews of Equinox Resort 3.5 stars

3458 Main Beach Parade, Surfers Paradise, 4217 Gold Coast, Australia

#108 of 123 hotels in Gold Coast

Guests' Choice

Review score

Based on 351 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    7.1

  • Staff

    8.8

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The lift was a bit slow and our shower wasn't great

    The affordability meant we could spend more money on exploring for having a cheaper place to stay which was still really nice and all we needed

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Great location and friendly people.
    • Leisure trip
    • Solo traveller
    • Studio with Ocean View
    • Stayed 13 nights

    Tennis court was closed for maintenance, the mattress needed to be replaced. The gym could do with a set of dumb bells otherwise okay. A dumb bell rack for suggestions say 1kg to 10kg pairs.

    View, location, friendly people.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Very comfortable two weeks stay
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 13 nights

    The airconditioning switched off in the reception area and walkway after hours as it was a very hot and humid time that we were there. Not enough basics in the kitchen, such as salt, pepper, garbage bags for waste and recycling (for foreign and interstate travellers, it is super annoying to have to buy such things and not have space to keep them after the trip), and a decent frying pan that was flat.

    Our unit was pleasant and had great views. It was obvious that a few maintenance issues were outstanding, such as a light not working, a leak on the balcony, and kitchen cupboards not closing properly. Tne tennis court and sauna/steam room were not in use due to maintenance issues also. But despite these things, our stay was really pleasant.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    8.0
    Location and view are excellent. Dated but reasonable price
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 10 nights
    • Submitted via mobile

    Floor is not even - falls risk for elderly

    View from the balcony

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Ckean, affordable and ideal location close to beach
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Apartments dated and in need of upgrade.

    great location across road from beach and close to tram and bus stops

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    For the price and location and inside the room we would stay again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Dual Key Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Building was looking a bit sad on the inside, extension cord in hall way tapped to wall around elevator heading into a room. Building just needs a bit of attention to look nicer

    Great location. Room was clean and spacious

    Stayed in February 2024

  • Reviewed: 16 February 2024

    6.0
    Lovely views, good price but very dated.
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Facilities dated, bed quite hard

    Lovely views, close to tram and beach.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    - Replacement towels weren't provided unless you pay extra. Had to wash them yourself. Stayed for a week - There were cockroaches in the room - utensils were rusting

    - Location was great. Beach was opposite and near a light rail stop - studio was pretty big and balcony was great - Spa was ok

    Stayed in February 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The room itself could do with updating furnishings, but we didn't mind as we spent a lot of time out and about. Cooking facilities in room basic but has essentials for breakfast prep. Cleanliness left some to be desired, but staff were helpful in attending to the issues.

    Great location, within walking distance to the beach as well as the main entertainment and shops. Views from the balcony are wonderful, staff were helpful, and I would definitely recommend and stay again.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Weather was the worst so we had to spend it indoors and since it was a lovely comfortable charming room I could do so. J
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The facilities were old but not in the best way. Elevator was slow and very noisy - always felt like it was going to break down. The Sauna wasn’t working which I was pretty disappointed with. The out door facilities were blown around and not well kept. A room on our floor had been burnt down which gave a horrible burnt plastic/electrics smell which I couldn’t stand. Luckily the smell wasn’t in the room.

    Location was perfect! Room was dated but I really liked that - had a lot of charm and gave the 90s Florida feel. It was clean and tidy and had everything we needed. Front desk were lovely too. Underground indoor parking was great!

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Enjoyable
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 14 nights
    • Submitted via mobile

    Couldn’t get the cooktop to work

    Location was excellent

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Nice unit close to beach
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 22 nights
    • Submitted via mobile

    Nothing in particular.

    Close to beach and tram. Units are spacious and neat.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Studio with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The venue is outdated, and some of the rooms are residential so occasional smoke smell in the hallway was there. the common areas are motel standards and perhaps a couple decade old, that being said, well conditioned facilities and family friendly so it does what it said it would do. We were grateful we didnt need the aircon, we could leave the window open being higher up, as you can see weather has worn on the outside unit.

    We were on level 8 facing the beach, waking up to the sunrise was absolutely amazing!! We were in a simple studio room, bed was comfortable, kitchen had great amenities and the place was clean. The rooftop view was a standout as well. My husband said the sauna/steam and pool were good and he was able to do his hot cold therapy. We loved that theres parking. What made the stay great was Michaelas customer service, just made things simple.

    Stayed in October 2023

  • Reviewed: 18 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The showers hot water pressure and temp could be improved, but that cool shower added an extra element of excitement after a day in the sun.

    Great location directly opposite the beach, room had everything we needed for a short getaway. Views were fantastic from ocean, city and river. Staff were all friendly and courteous to visitors and residents.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    A great holiday
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Just loved our stay reasonable price great location, will be back year.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    6.0
    Pleasant but Not great value for money
    • Leisure trip
    • Solo traveller
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The place is pretty run down, my room was clean but not good value for money. There are a lot of permanent residents there.

    The bed was comfortable and plenty of eateries close by

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Being on the 11th floor, bit high for me😳 iAnd if you are not a race enthusiest dont go the week before or while the GC500 is on, its a nightmare! The location of the resort is right on the trackside!

    The location

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Room felt in need of maintenance - we were afraid to use ceiling fan as it was so loosely hanging from the ceiling. Some masking tape covering rough tile edges as well. We noticed some rust in the bathroom. There was rubbish and hair under the bed from the last people staying there. Lifts were a bit slow going up but probably only an issue if you don't like lifts. We didn't realise the apartments weren't serviced so be aware your towels won't be changed and you will need to top up your own coffee, tea, soap etc.

    Great location and view of the water. Handy to the tram station nearby, the shops and the beach. Staff were friendly on check in and with any queries we had, nothing felt like a trouble. Room was clean overall. The bed was comfy and the air con was good. We enjoyed our stay and would come again.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Beautiful views, convenient to transport , nice studio, bed comfortable. And it was clean .
    • Leisure trip
    • Solo traveller
    • Studio with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    I prefer a walk in shower. Hot water was good. There isn’t much wrong with the property except for the wifi.

    The views and the location. The studio was comfortable but the wifi was practically non existent. It was frustrating when one needs to work on the internet.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    6.0
    Good value for money but very basic.
    • Leisure trip
    • Solo traveller
    • Studio with Ocean View
    • Stayed 7 nights

    Lock on apartment difficult to open Shower over bath Pool & Spa closed since May Extremely rundown with rotten wood in bathroom Got to pay for wifi Tennis court in very poor condition. Only able to do tea or coffee as no kitchen utensils

    Great sea & Hinterland views from lvl 7 Sauna & Steam room great but slow to heat. No plug in bathroom vanity but fixed within 24 hours Front desk very helpful

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Gorgeous for a little get away
    • Leisure trip
    • People with friends
    • Two-Bedroom Dual Key Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The games room had no games and the dartboard & Air hockey table didn't work. The room wasn't the cleanest, especially the couches and pull out beds which clearly don't get checked. The utensils and dishwear were not clean upon arrival, everything was visibly dirty and sticky.

    The staff were very kind and welcoming. It is in a fantastic location, close to public transportation, the beach and convince stores. The view from the balcony was gorgeous!

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Pleasant stay.
    • Business trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 3 nights

    Short reception opening hours. Unclear and hence unsuccessful internet access.

    Friendly reception staff. Great location, opposite beach, even had a room with ocean views. Room had everything required.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    6.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Curtains and blinds broken, wouldn't close, too light, too noisy, could hear people talking

    View

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    I would recommend it
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Love the ocean view and location.

    Stayed in July 2023

Showing 1 – 25

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