Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Victoria hotel reviews
  4. Melbourne hotel reviews
  5. Reviews of Nightcap at Excelsior Hotel

Reviews of Nightcap at Excelsior Hotel 3 stars

82 Mahoneys Rd, 3074 Melbourne, Australia

#143 of 206 hotels in Melbourne

Guests' Choice

Review score

Based on 374 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 3 March 2022

    7.0
    Comfortable one night stay
    • Leisure trip
    • Family with young children
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 1 night
    • Submitted via mobile

    The room was a little old and the bathroom smelled a little. Unfortunately we were also near the aircon condensers which were outside so it was a little noisy.

    Was nice to get a free drink, and the location was pretty convenient. Overall was a comfortable one night stay.

    Stayed in February 2022

  • Reviewed: 21 February 2022

    9.0
    does what it says on the label
    • Business trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    location clean simple room.

    Stayed in February 2022

  • Reviewed: 21 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 2 nights

    Not much space to move around. But generally, a good place to stay. Thank you

    Had dinner at the Bistro and the staff were really accommodating with great customer service especially the Asian gentleman at the bar. Everyone was so courteous and polite. When we checked in, the new Front Desk Receptionist was very helpful, kind and went out of her way to help us. The room was clean and I agree with all the feedback about the pillows. It was so comfy.

    Stayed in February 2022

  • Reviewed: 20 February 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 2 nights
    • Submitted via mobile

    Lovely clean modern rooms

    Stayed in February 2022

  • Reviewed: 9 February 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night

    Car parking was close to the bedroom window, people talking loudly in car park while I was trying to sleep, however that is not the fault of the hotel and the staff were lovely

    Comfy bed, nice bathroom

    Stayed in February 2022

  • Reviewed: 6 February 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    It was exceptionally clean with up to date commodities. The meals I had in the bistro were fantastic and value for money.

    Stayed in January 2022

  • Reviewed: 4 February 2022

    9.0
    good
    • Business trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    very good

    good

    Stayed in February 2022

  • Reviewed: 4 February 2022

    7.0
    The room was very comfortable easy access to high street
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 2 nights
    • Submitted via mobile

    No hairdryer in roon

    The location is very good for our needs

    Stayed in February 2022

  • Reviewed: 30 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    No facilities to have a hot breakfast.

    Great location for what we needed. Staff extremely helpful to accommodate requests. We have stayed here on multiple occasions when in Melbourne and it's always great value and an enjoyable stay.

    Stayed in January 2022

  • Reviewed: 24 January 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 3 nights
    • Submitted via mobile

    The neighbours screaming on phone calls at 1am, 2am and 4am. Room had a bit of funky smell (no window to ventalate)

    Easy access to work. Aircon was quiet Bed and bathroom were great

    Stayed in January 2022

  • Reviewed: 6 January 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 4 nights
    • Submitted via mobile

    it’s quite and clean, staff so helpful and I also get a free drink, it was a love experience living here!

    Stayed in January 2022

  • Reviewed: 1 January 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    no hair dryer in the rooms

    fresh, clean, spacious

    Stayed in January 2022

  • Reviewed: 31 December 2021

    8.0
    Short and sweet. The room was actually as described on the website. ☺
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 2 nights

    Towels were clean and fresh but looked a little dated.

    Room, shower and toilets clean, towels and bed fresh.

    Stayed in December 2021

  • Reviewed: 19 December 2021

    7.0
    good location but needs some improvements. there is no welcome drinks
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    this stay mentions you receive two welcome drinks on arrival, this did not happen and should be removed as it is false advertising! the batteries for the air con were dead so we swapped it with the tv remote we stood on one side of the bistro for over 10 minutes before we found a worker that we could ask about ordering and were then told that we would need to go to the other side, as we have never been here before we had no idea that one side is closed during the day as there were people seated there. staff were ok, checking in was weird as the reception is a little window next to the casino area

    The location was excellent for the purpose of our trip close to Dan Murphy’s and the service station nice quiet room, heard no outside noise bistro food is nice and affordable

    Stayed in December 2021

  • Reviewed: 3 December 2021

    9.0
    Beautiful room for the price
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    A little noisy

    Pub at location

    Stayed in December 2021

  • Reviewed: 11 August 2021

    8.0
    Shower drainage blocked
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    Shower drainage was blocked

    Good location

    Stayed in August 2021

  • Reviewed: 27 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable

    Stayed in June 2021

  • Reviewed: 4 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 1 night
    • Submitted via mobile

    Water in shower

    What breakfast?

    Stayed in May 2021

  • Reviewed: 1 June 2024

    10
    Super comfy
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night
    • Submitted via mobile

    Having to leave, need more time to embrace Melbourne

    Second stay here, everything was great, comfy bed, club next door, drive away to nearby shopping centres, train station. All amenities were good

    Stayed in May 2024

  • Reviewed: 26 May 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 1 night
    • Submitted via mobile

    Kettle was dirty, room carpet was also full of mud.

    Stayed in May 2024

  • Reviewed: 31 March 2024

    1.0
    Very poor
    • Business trip
    • People with friends
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 2 nights
    • Submitted via mobile

    The room we booked could not be locked when we were leaving tried for almost 30mins call staff the assistant manager came and tried but failed, so he told ask we can go while they get someone to fix the door that delay all my meetings and also the plans furthermore I gave my number to call once fixed ,no one called very bad managed. I was told to speak to the manager called Lachel the nxt day and she did not get back to me.I have called her several times but staff always says she's not around or busy even left my number but no reply.

    Overall was gd

    Stayed in March 2024

  • Reviewed: 29 February 2024

    3.0
    Average
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 2 nights
    • Submitted via mobile

    Loud guests yelling until 3am waking us up, reception doesn’t open until 10am which is hard if you want to check out earlier. A bit disorganised when checking in and out

    Location

    Stayed in February 2024

  • Reviewed: 18 February 2024

    1.0
    Be Careful...
    • Business trip
    • Group
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 1 night

    Booked a room that said Queen and Single bed. The hotel even confirmed in the messages that they had the room configurations, and it wasn't a problem. Turned up and it was a Queen only room. The staff were rude and unhelpful. The room was falsely advertised. I had to book another hotel room across the road as we had 2 guests. Oh they also overcharged us $189 instead of $167. Booking.com refunded the overcharge but the hotel wouldn't give a refund. My advice, stay at the Best Western across the road. Happy to upload all communications and screenshots of messages and bookings if they question this review.

    Nothing.

    Stayed in February 2024

  • Reviewed: 26 December 2023

    1.0
    • Business trip
    • Group
    • Queen and Single Studio with Free welcome drink for two guests
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 25 December 2023

    10
    Nice hotel with friendly staff
    • Leisure trip
    • Couple
    • Queen Studio with Free Welcome Drink for Two Guests
    • Stayed 1 night

    There is car park space just in front of the hotel, the facilities look almost brand new and the inside is very clean, the bed is comfortable with two pillows/pre-person.

    Stayed in December 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: