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Reviews of Turbot House Hotel 3 stars

63 Turbot Street, Brisbane CBD, 4000 Brisbane, Australia

#142 of 142 hotels in Brisbane

Guests' Choice

Review score

Based on 696 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.7

  • Comfort

    4.8

  • Location

    7.5

  • Facilities

    4.4

  • Staff

    6.7

  • Value for money

    4.9

  • Free WiFi

    7.1

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Showing 76 – 100

  • Reviewed: 16 November 2022

    3.0
    If your desperate...
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room is tiny no opening windows the air-conditioning doesn't work properly the room was full of mould and what looked to be chunky old spew beside bed oh and there's no parking.

    The staff were lovely and friendly and immediately arranged to clean air-conditioning filter.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Premium Queen Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    it’s old and it’s definitely not 3 star. 2stsr

    the staff

    Stayed in November 2022

  • Reviewed: 10 November 2022

    3.0
    Very small dirty room but good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was pretty dirty and small. There was a man on drugs outside.

    Location

    Stayed in November 2022

  • Reviewed: 7 November 2022

    4.0
    Wouldnt bother staying again.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Television promised in original advertisement of Hotel. Asked for one at front office, and was promised to supply but none turned uo. Shower continually dripping. Noisy location with no option to close window. Advised to keep bathroom dry by closing curtain while using shower but there was no curtain. Toilet seat very loose.

    Stayed in November 2022

  • Reviewed: 2 November 2022

    3.0
    It wasn't great at all, the photos are not accurate.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    The room was small, there was no windows, it was stuff, it smelt damp or mouldy, there was a buzzing noise all the time and at one point a cockcroach crawled on my bed. Will never stay here gain

    the staff were nice here and it was easy to check in and out. The bedy was also quite comfy

    Stayed in November 2022

  • Reviewed: 30 October 2022

    5.0
    Average
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cockies Scratchy towels Uncomfortable bed

    Quick check in Good position

    Stayed in October 2022

  • Reviewed: 28 October 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower area was small and poor water spray. No sugar for tea and coffee Room smelt musty , mouldy.

    Location close to town area

    Stayed in October 2022

  • Reviewed: 27 October 2022

    3.0
    Would not stay here again.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Bed was awful, the advertised large double was two singles pushed together and very uncomfortable. Bathroom smelled terrible nor was there even soap provided. Had a maintenance person enter my room without knocking only moments after checking in - unprofessional.

    Location is great.

    Stayed in October 2022

  • Reviewed: 22 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Firstly, when I arrived at about 10pm, the night person waiting didn't look too desirable. In the morning when I went to get my suitcase that had been left in Sydney and delivered early hours of the morning the cleaner had to wake the gentleman to get key to office, he was very grumpy. The room was terrible, skirting boards missing, no cups or teaspoons to have coffee although kettle in place. The bottom pane of the one window had no pane but a mesh guard, so was open, so you could hear the air conditioners going on and off. There were bad patches where there had been holes. The door lining in inside was all coming apart and in bad repair. To be honest, I did not feel at ease at all. I also thought the room rate was over the top. The so called air con made terrible noise when turned on - just as well I didn't need it.

    At least the bed was comfortable and sheets clean.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    5.0
    Convinient, slept well.
    • Leisure trip
    • Solo traveller
    • Premium Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    linen was clean, bed comfy, convinient, tv and aircon

    Stayed in October 2022

  • Reviewed: 6 October 2022

    4.0
    No good for single lady
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Did feel safe as a single lady staying and photos on Web made it look way better than it was. Rooms very small and no good for people that don't like enclosed spaces. Could smell pee and room was dirty. Sleeping in bed made me all itchy

    Great location

    Stayed in October 2022

  • Reviewed: 5 October 2022

    5.0
    I only stayed one night, but was ok, not that comfy to standard.
    • Leisure trip
    • Solo traveller
    • Premium Queen Room with City View
    • Stayed 1 night

    The chair was pretty bad. The TV did not work and there was no Remote for the TV. The warning for how to use the shower was making me cautious about how to use the shower so I don't have to pay a hefty fine for such a small uninteresting room.

    The Internet was good. The City Location is pretty good. The city views outside the motel were good and in walking distance to mostly everything.

    Stayed in September 2022

  • Reviewed: 3 October 2022

    4.0
    Ok for a night.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room needs a refurbish TV was unwatchable

    location

    Stayed in October 2022

  • Reviewed: 1 October 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything is old and need to be renewed. There is pet in the room. Room is dirty.

    Great location

    Stayed in October 2022

  • Reviewed: 24 September 2022

    3.0
    Not recommended.
    • Business trip
    • Couple
    • Premium Queen Room with City View
    • Stayed 3 nights

    Our room wasn't ready when we arrived at 4pm to check in. They at least stored our bags until we came back and checking in at 7pm. The bed was fine and clean, but everything else in the room was not. The TV didn't work... even after the maintenance person came and refitted the aerial. The remote control for the air conditioner didn't work and I had to climb up on the sofa etc to be able to reach the power point to turn it on off and on. One pillow was so thin and flat you had to double it over to get any padding, the other was okay. There were no spare pillows and no spare blankets (it was cold in the room as the air conditioner was running on 16 degrees until I turned off). The room and bathroom was generally dirty, and the shower dripped until the maintenance man came. We won't be returning to this hotel.

    This hotel is well located for a business trip to Brisbane CBD. The duty staff were helpful and responsive when asked to store our bags before and after we checked in and out. Wi-fi was good.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    Rooms were stuffy Not clean Bathroom door was broken

    Central location Cheaper than the surrounding hotel Friendly staff

    Stayed in September 2022

  • Reviewed: 19 September 2022

    3.0
    Not Good Value for Money at all, go somewhere else!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were slow to respond, slow to arrive in the morning, slow to get the room ready for check-in. Cleaner had a kid running around in the corridor screaming his head off. Room had a dirty carpet and bathroom despite being 'cleaned' moments before I went in, toilet took 3 goes to flush everything away every time, fridge was filthy, found a bug in the room, there was a weird smell like it was musky, condition of the room was terrible and bed was just 2 single beds moved together creating a terrible painful point down the middle.

    Location - that's the only thing going for it. Very close to Central station and very close to everything in the CBD and Southbank.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    - Room smelt like cigarettes - Carpet dirty and stained - Bed was not comfortable because it was two single mattress together so the middle was bumpy - Cockroach in the sink - Expensive for what it is, $150 per night, would be fair value at $50

    - Great location - Friendly staff

    Stayed in September 2022

  • Reviewed: 17 September 2022

    5.0
    A Flop House named Turbot
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    $124 seems expensive for a window that faces a pit (you can't tell if it's day or night) an air-conditioning unit too filthy to turn on, water damaged rotting walls, a TV with a remote held together with packing tape and someone randomly screaming from a unit down the hall.

    For a travelling backpacker who doesn't mind Spartan sleeping quarters (and possibly homeless drug addicted eccentrics living in the same building) Turbot house has pretty much what you'd expect for what you pay for.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    4.0
    Will not stay there again
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Holes in the walls, carpet very dirty and worn, room small, cockroaches . The whole place felt unclean. Noisy aircon unit outside , did not sleep well

    The linen and towels were clean, hot water good

    Stayed in September 2022

  • Reviewed: 14 September 2022

    3.0
    The whole building needs a renavation and big clean up.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    cleanliness

    location very central for us thanks

    Stayed in September 2022

  • Reviewed: 12 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Premium Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was quite poorly aged, a lot or rust and the tiles were extremely grimey

    Stayed in September 2022

  • Reviewed: 10 September 2022

    3.0
    Although I felt safe I thought I didn't get what I paid for.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The floor had not been cleaned properly, the shower curtain did not fit across and there are holes in the wall. Even for a budget hotel it was very much in need of care and some attention. It was quite 3rd world for a city hotel. I won't stay there again.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    5.0
    great location but not really worth value for money
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    room condition, lights too dim and size of the shower room, too small even shower ross location not conducive for a good shower. Cockroaches even run around the room.

    Location and room rate afforable

    Stayed in September 2022

  • Reviewed: 1 September 2022

    3.0
    Overall, nice staff and good location but unclean room, and bathroom etc.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No aircon remote, Cockroaches in the bathroom, light fixtures falling apart, dirty floors with plaster everywhere, dirty walls, fridge, and table.

    The bed was clean and comfortable and the staff were nice

    Stayed in August 2022

Showing 76 – 100

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