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Reviews of The Robertson Hotel 3 stars

4575 Illawarra Highway, 2577 Robertson, Australia

#4 of 9 hotels in Robertson

Guests' Choice

Review score

Based on 490 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 1 night

    A gracious building and lovely grounds.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Overall, we loved our stay. Fantastic ambience, decor, etc.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night

    The showers looked quite unappealing so I didn't use them. I know they're old but they still looked a little shabby, unfortunately.

    The beds were very comfortable. The breakfast was delicious, although there were very few pastries/danishes/other sweet food left by 8.30am.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    A fun way to step back in time and enjoy a bygone experience.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room could have had a table and place to put our bag. Staff could have been more welcoming and helpful.

    Lovely old majestic building. Wood fires, wide stair cases and fairy lights. Quiet with a sweeping view of countryside and mountains from our window. Soft bed and enjoyed the shared bathroom with style from years gone by!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Beautiful grounds, decorations, sitting areas, bar, lounge & room. Shared bathroom needs work.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shared bathrooms were unfortunately needing a lot of work - the showers were filthy, with mould & rust buildup on the tiles, cobwebs in the corners, and the faucets weren’t responsive so you either had a boiling hot shower or a freezing one. Also, there was a significant smell. The main area of the bathroom was perfectly clean which was nice, with little thoughtful things to assist. However there was no place for a hairdryer or straightener to be plugged in, and no hairdryer in the bathroom or bedroom which would be really helpful (perhaps you could ask for one). I recommend showering with thongs - I’m not particularly precious about these things but the showers really did feel like a public shower unfortunately, and fairly worse than one, say, at my gym.

    The hotel itself was ABSOLUTELY gorgeous. It was decorated beautifully and thoughtfully, with an old piano and books, candles and Knick knacks at every turn. There was so much to discover! Also the multiple fireplaces and sitting areas were gorgeous. Oh! And the grounds! It felt like you were in a very expensive, very old heritage hotel. I was mesmerised!!! Incredible value for money.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    An absolutely lovely place to stay.
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing really to fault.

    Such a charming place to stay. We celebrated my daughter’s graduation here with cocktails and could not fault it. The breakfast option was wonderful. Will definitely stay again.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Just wish could have gotten some dinner in the hotel

    Amazing building very helpful staff

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good place with some character.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bad points : the shower is really uncomfortable to use. The not for hot water and cold water are different, and no matter how much combinations u try, it either gets too hot or too cold. I can understand they try to stick to retro style, but it's not handy at all. There were no shower caps provided, and it was only a rain shower, so the only choice was to wet the hair. In some room, there was no place to keep your luggage, so it got little cramped. But overall, I enjoyed my stay.

    Good place. It's not too far from kiama or shellhourbour, only half an hour drive. It's an 200 years old inn. Good points : it has a beautiful character and it's been maintained really nice. The place is decorated with a retro style with natural flowers all over the place. The place has beautiful paintings and outdoors and sitting areas and fireplaces. So I would definitely recommend keeping some time to spend around the hotel. The beds were comfy, and the rooms are good size. There breakfast was really good.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Overall, it was a lovely experience and well priced. Amazing building in beautiful surrounds providing a unique stay. W
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice cosy room but the common areas upstairs seemed a bit tired, and there were cobwebs in the ladies bathroom. Piles of used tea cups at the tea stations made it look a bit unkept. And a few uncleared tables at breakfast. Perhaps more staff are needed?

    The ground floor is absolutely stunning and beautifully decorated. Lovely art throughout the building and beautiful grounds. The staff were very welcoming and friendly. Super comfy bed.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Already miss it. Definitely will visit again.
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Since it’s a 100 years old property, when it’s a quiet night, we can hear someone snoring from somewhere. But, didn’t really bother me.

    It’s a very beautiful property, love the place. Feels very relax when we were there. We didn’t want to leave after we check in. The staffs are all very friendly and helpful. There are many sitting area that you can pick to relax.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Loved it, recommended it and would like to return another time to spend more time at the hotel.
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Not a deal breaker but little fridge and elect jug would be good.

    Travelled for close family funeral and really appreciated the homely quite feel of the place.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Most enjoyable
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We were there on a Monday and Tuesday so the evening dining room was closed which was a shame but understandable as there was few quests. The Roberson pub filled the bill

    Breakfast was first class and value for money

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Windows in our bedroom couldn’t stay open Our room smelt a bit like humidity

    Great hotel, very charming and typical. Loved the decoration and feel Great staff and super friendly and professional bartender

    Stayed in February 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 2 nights

    Lack of storage space in room and bathroom.

    Hotel locationa,decor and grounds. Room was comfortable.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wonderful building and grounds, tastefully updated. Very nice staff

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Clean, quaint, great value for money, friendly staff.
    • Leisure trip
    • Couple
    • Standard King Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It’s an older and boutique property, so expect noise between the floors. Easily overcome by bringing a set of earplugs.

    Clean, quaint, great value for money, friendly staff.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    A great heritage building full of character. Specious and clean room.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We’re up early and had to wait until 8am for breakfast. Recommend an earlier breakfast be available.

    Great heritage building.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    A grand old hotel nestled in the Southern Highlands
    • Leisure trip
    • Solo traveller
    • Standard King Room with Private Bathroom
    • Stayed 1 night

    I had a quick look at the communal bathroom and the one I saw does look in need of some TLC in the near future. Not 100% sure I would be a fan if that was my selected option during my stay. No A/C in the room, but the building was designed to be comfortable in the 1920's when A/C didn't really exist, so I suspect it might stay relatively cool in summer? Unfortunately the hotel is located a little way out of town (1.2km). If you are feeling fit, you can walk to town in about 15 minutes, but otherwise you will be driving to/from Robertson town centre for any needs.

    I stayed mid week, which was a pretty quiet time for Robertson. The staff were extremely pleasant, helpful and accommodating. If you enjoy heritage buildings, then you will be charmed by the character of this building and it's spaces. It retains a lot of it's original features throughout and despite it's grandeur, still has a cosy feel to it, particularly the sitting room. I half expected to see Poirot propped against the fire place, sipping on a brandy! I stayed in a room with it's own ensuite and found it to be in fair condition, cleaned and practical to use. Importantly, the hot water was hot and plentiful! There was a radiator in the room for the cooler months, but wasn't needed for my stay. There is no fridge or tea/coffee making facilities in your room, but each floor has it's own communal lounge area for guests to use as they step off the grand staircase and there are shared tea/coffee facility located here on each floor. I found it was a great spot to base myself for sightseeing in the area, and it was a much more budget friendly accommodation option compared to staying in Kangaroo Valley. The Robertson is only 30 minutes down the road and closer to a lot of the natural attractions eg Belmore Falls, Fitzroy Falls.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Beautiful staff, beautiful location, beautiful quiet sitting room to relax in
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I think a water cooler with the tea making facilities would be a good addition

    I was checked in by annella and she was such a joy. She was so helpful each evening of my stay, booking breakfast at moonacres (which is a fantastic deal for breakfast), supplying plates and cutlery for my dinner, and lovely to chat to. You have a real treasure in annella. My room was large and the bed was so comfy. I absolutely loved the fire in the sitting room. It was so quiet and lovely to sit in there and read. I had a delightful stay. The tea making facilities on the first floor was fantastic as well.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    We stayed here after our Murder Mystery Dinner night.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night

    The shared bathroom was very smelly. I realise it is an old hotel but there could have been more scented candles, etc they can put in the bathroom. Very old hotel, not maintained very well. Don't expect mod cons. Very basic

    Hot breakfast. Friendly staff, always smiling faces around. Check in and check out was fast and easy. Our mystery dinner night was fun.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Will visit again.
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night

    The place is old but somewhat magical. It's unique and eclectic, and you feel like you are back in the 1920s. The weather kept changing...sun, rain, and then the fog rolled in, but this added to the magic of the place. The staff were always attentive, and the service was excellent.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Comfortable stay in a historic mansion with a superb dinner
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The buffet breakfast would be far better replaced with some fresh fruit, croissants and cook to order eggs. The bain-marie hot food was cold and unappetising. No muesli or fresh fruit.

    Loved the grandeur of this historic hotel and the cosy atmosphere created by multiple fires in open hearths and period furnishings. Our dinner near the fireplace was unexpectedly delicious, menu well constructed and food perfectly cooked and presented to us by the highly professional Luca.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Nice for 1 night
    • Leisure trip
    • Group
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night

    The windows are unabkle to be opened, the rooms are quite stuffy. But understandable as it is such an old building.

    The hotel is very unique, pretty, lots of hidden spots to sit and read. It is quite magical.

    Stayed in December 2023

  • Reviewed: 11 February 2024

    9.0
    Great place if you enjoy historic places with a story to tell
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shared bathrooms in need of some TLC and gardens could do with a tidy up(we could see some work happening there)

    We chose this place for our wedding anniversary stay and it certainly met our expectations! Loved the location and character of the building. Great little room, lovely sitting rooms, fireplaces. wonderful restaurant with gorgeous waiting staff and delicious food. Hope to return one day soon!

    Stayed in February 2024

  • Reviewed: 28 January 2024

    7.0
    Great location for a weekend away.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shared bathroom facilities were worn with broken toilets, peeling wallpaper and showers that were either boiling or freezing.

    Good nights stay, loved the history of the hotel.

    Stayed in December 2023

Showing 1 – 25

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