Coles Bay Road, Freycinet National Park, 7215 Coles Bay, Australia
#30 of 106 hotels in Coles Bay
Guests' ChoiceBased on 1346 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
7.6
Free WiFi
5.9
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End of dialog contentReviewed: 15 February 2024
Terry
AustraliaNothing
The celebration package, The room, the hotel itself
Stayed in February 2024
Reviewed: 14 February 2024
Sarah
GuernseyThe cabin we stayed in remembered me if the 1970’s style. Rather tired.
It is a fantastic position with amazing views. The Lodge blended in with the surroundings
Stayed in February 2024
Reviewed: 11 February 2024
Thiessen
AustraliaSome staff not particularly friendly or well informed. Some difficult to understand at times. Some examples of not very good customer service.
Breakfast was fantastic. Setting was amazing. Richardson's Bistro meals were great. Jetty for cruise pickup excellent
Stayed in February 2024
Reviewed: 11 February 2024
Robert
AustraliaThe mattress - hard, didn't isolate movement, and was difficult to get comfortable on for both of us.
The stay at the Lodge was wonderful. The pillows were no to my wife's liking the first night, and more suitable pillows were provided cheerfully. The cabin was very comfortable and quiet and had a great view. Sitting out on the deck we just felt the tension evaporating.... The breakfast was exceptional. My only complaint was that the mattress was a bit old and tired and did nothing to isolate movement. But other than that were were very pleased.
Stayed in February 2024
Reviewed: 10 February 2024
Jennifer
AustraliaHappy as it is
Loved it and hard to decide what to chose
Stayed in January 2024
Reviewed: 9 February 2024
Gihan
AustraliaRooms but dated and could Have been cleaner and no WiFi
Loved the location
Stayed in February 2024
Reviewed: 9 February 2024
Giulia
AustraliaVery good breakfast . for the bistro simple choice and good .
Stayed in January 2024
Reviewed: 8 February 2024
Cassandra
AustraliaBeaut location. Lovely rooms. Stunning food.
Stayed in February 2024
Reviewed: 7 February 2024
Joel
United StatesNothing.
The hotel is beautifully located and our room was very comfortable and spacious. The staff at reception and in the din8n* room were very gracious and responsive to all our requests. Breakfast were delicious and plentiful and had lots of choices.
Stayed in February 2024
Reviewed: 7 February 2024
Jane
AustraliaNothing
The location was magnificent and the lodge was exceptional.
Stayed in February 2024
Reviewed: 7 February 2024
Orla
AustraliaNothing.
Fantastic location set among beautiful parkland.
Stayed in January 2024
Reviewed: 5 February 2024
Amrita
AustraliaOnly complaint if Im being picky was that they ran out of poached eggs at breakfast
Location was great, walking distance to two spectacular beaches and short drive to others. The Bay restaurant surpassed all my expectations . Food and service were fantastic. And the night sky we witnessed was just out of this world.. sheer coincidence or confluence. If only pictures could capture the magnanimous display of starry constellations and milky way.
Stayed in February 2024
Reviewed: 1 February 2024
Aimee
AustraliaThe Tv was glitching so much it was almost unwatchable & would be good if wifi was available in the cabins themselves to keep teens entertained.
The Cabin was just what we expected & was very relaxing.
Stayed in January 2024
Reviewed: 31 January 2024
Kathy
United StatesNothing
Beautiful setting and breakfast was great
Stayed in January 2024
Reviewed: 31 January 2024
Daniela
United KingdomThere’s no WiFi in the cabins (nowadays a standard one would think), only in the lobby and restaurant. Also WiFi reception on the restaurant terrace is poor. No (accessible) (USB) charging points near the bedside tables, so phones, watches (ie things with an alarm) etc have to be charged away from the bed. Check out is very early (10am).
Location is unbeatable - and the views from the restaurant and terrace are second to none. The lodge itself is generously sized with a spa bath and tucked into the forest. The restaurant is amazing, and so is the bistro.
Stayed in January 2024
Reviewed: 25 January 2024
Carol
United KingdomBistro tables were sticky to the touch. We dined in the main restaurant in the evening where children running around and made it noisy and quite frankly not what you expect in an upmarket dining experience. We are fine with children dining at night with families, but not when they are running around.
Staff were extremely helpful and pleasant.
Stayed in January 2024
Reviewed: 24 January 2024
Candace
AustraliaTV signal is not stable due to the bad weather
The hotel surprised us with a complimentary room upgrade and access to a free mini bar stocked with locally sourced snacks and beverages from Tasmania. The complimentary local made pillow mist was unexpected. The service quality from both the front desk and restaurant staff was top-notch, making it a truly memorable experience for us. Really impressed!
Stayed in December 2023
Reviewed: 23 January 2024
Moneka
AustraliaParking spaces are a bit of squeeze, would be better if they were wider. Other than this I could not fault the lodge. It was amazing in every way.
From the moment you arrive you feel so special. Staff are very welcoming, the facilities are wonderful and cabins so homely. Being situated right on the bay was wonderful.
Stayed in January 2024
Reviewed: 22 January 2024
Monique
AustraliaMore choice of tv channels to view.
The bed was exceptionally comfortable and loved the amount of space in the room. The bistro and restaurant staff provided wonderful service.
Stayed in January 2024
Reviewed: 22 January 2024
Carol
AustraliaStayed for three nights, ate breakfast and dinner there, all very nice. Great location near the beach and easy access to many scenic walks.
Stayed in December 2023
Reviewed: 20 January 2024
Jane
United KingdomNo Wi-Fi in the cabin. We were not warned about this in advance. There was Wi-Fi in the restaurant area but it was a little slow, Aldo, our cabin was very cold at night and we couldn’t get the heater to work.
Loved the cabin we stayed in and the Richardsons bistro. Staff were excellent / very polite and helpful.
Stayed in January 2024
Reviewed: 16 January 2024
Louise
AustraliaWas probably a little overpriced
Location
Stayed in January 2024
Reviewed: 16 January 2024
Mark
AustraliaGreat location and setting.
Stayed in December 2023
Reviewed: 15 January 2024
Zoe
AustraliaThe couches are a bit old, but everything else is superb. The k8ngbed was so comfortable.
Stayed in January 2024
Reviewed: 11 January 2024
Leanne
AustraliaCabins (stayed in no 3) need a facelift. More food options for vegetarian’s
The most wonderful position
Stayed in January 2024
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