Coles Bay Road, Freycinet National Park, 7215 Coles Bay, Australia
#32 of 107 hotels in Coles Bay
Guests' ChoiceBased on 1357 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
7.6
Free WiFi
6.1
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End of dialog contentReviewed: 10 May 2024
Richard
AustraliaA great facility, bar and restaurant with amazing views across the water. Rooms were luxurious and quiet and private.
Stayed in May 2024
Reviewed: 8 May 2024
Terence
AustraliaEverything was terrific . Sam in restaurant is a real stand out employee
Stayed in May 2024
Reviewed: 6 May 2024
Jo
AustraliaThe rooms weren’t as luxurious as I was expecting for the money. Our chalet really needed an extra armchair in addition to the sofa. The view was obscured by the shrubs that really needed trimming.
The location is spectacular. The rooms are very comfortable. The staff were super friendly and helpful.
Stayed in April 2024
Reviewed: 5 May 2024
Tania
AustraliaNo clothes airer, not enough utensils in room, extra blankets would have been nice.
Staff went above and beyond to assist.
Stayed in May 2024
Reviewed: 4 May 2024
Janice
AustraliaDifficult to find a meal selection in the Bistro Bar. A hamburger was not we had planned. To be fair the deep fryer was out of action which impacted the night. A drinks staff member on the floor in the Bar area appeared under trained with what was available during Happy Hour. Mix up and refund followed.
Loved the feeling of being within nature and away from others. Cabins were roomy, comfortable and clean. Staff mostly were excellent.
Stayed in May 2024
Reviewed: 1 May 2024
Theng
SingaporeVery good breakfast
Stayed in March 2024
Reviewed: 29 April 2024
Wanping
SingaporeTerrific location and beautiful compound. Our cabin was next to Richardsons beach which had a fantastic view. Special shout out to Steffi for her excellent recommendations and assistance during our stay.
Stayed in April 2024
Reviewed: 28 April 2024
Angela
AustraliaEverything! The comfortable cabins were a great size with excellent amenities right down to the heated floors. Food quality was exceptional with plenty of variety to choose from. Both staff and their service was outstanding (we particularly appreciated Corey who made us feel so welcomed). The views were amazing, with breakfast and sunset drinks overlooking the bay. Highly recommend! We will definitely return.
Stayed in April 2024
Reviewed: 27 April 2024
Susan
AustraliaWe really splurged to stay here for one night with our family, as even in off season the nightly rate is astronomical. For the money we spent on this room, we expected the whole experience to really be a special treat. Although the room was comfortable with a good layout, the furnishings reminded us of a dorm room - very functional and sparse, and looks like they haven't been updated since 1990. No bath, just a shower (which is funny given it's a 'family' room - even my 3 year old asked 'What kind of a fancy hotel doesn't have a bath?'). The decor in the restaurant and bar is a little tacky (horrible patterned carpet, fake flower arrangements above the fake fireplace, etc). The food was pretty good, but again, for the money I'd expect it to be a super memorable meal - unfortunately beyond being 'yummy' it was really not anything to write home about. Come for the view, don't expect the interiors to match!
The location is absolutely stunning. Views from the restaurant are out of this world. Staff were very friendly and helpful. We had quite a nice dinner actually (great oysters and mains and desserts were good), and breakfast included in the rate was decent. They were happy to cater for our 1 and 3 yr olds which was great, especially as our 1 year old has food allergies. High chair was ready and waiting for us at our table in the restaurant for dinner. The family cabin was a good size and layout for our family with a handy kitchenette.
Stayed in April 2024
Reviewed: 27 April 2024
Dianne
AustraliaRustic
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
AustraliaThe setting of the Lodge is superb with views over the water. It is a short drive to the start of the Freycinet walking trails and there are other walks close by.
Stayed in April 2024
Reviewed: 23 April 2024
Marie
AustraliaThe staff were outstanding. From when we arrived and David met us at reception, to when we left 3 days later, we were looked after and communicated with in an outstanding manner. We have not stayed anywhere in the world where the service is so dedicated, but also so natural.
Stayed in April 2024
Reviewed: 21 April 2024
Linda
AustraliaRoom needs to be a bit updated and maybe a few more lightings on the walkway.
The service and location
Stayed in April 2024
Reviewed: 21 April 2024
Cam
AustraliaNot much. The bistro menu was a bit plain and that was the only option other than the higher end Bay Restaurant, but for a short stay if that was the only issue, all good.
Stunning location overlooking Coles Bay with all of the cabins set in a spaced bush environment. We opted to upgrade at check in to the Coastal Pavilion as treat and while expensive was an amazing room to stay in with all walls curved timber with hidden catches on doors and your own private deck with glimpses of the water through the bush with wallabies just wandering by. Bay Restaurant was very good. Staff there were all fantastic. The Wineglass Bay boat trip will pick up from the hotel wharf which was very easy.
Stayed in March 2024
Reviewed: 21 April 2024
Joao
AustraliaHonestly, my daughter’s couch bed was not very comfortable. That was it. This place is amazing.
We liked everything! This is an amazing experience. All the cabins and the hotel are perfectly integrated into the natural reserve. Very clean, friendly staff and an outstanding restaurant. And, as we were celebrating my daughter’s 18th birthday, we had a personalised card and a special gift waiting for us. Perfect.
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
AustraliaThis was our 2nd stay at Freycinet lodge,it doesn't disappoint, it's very comfortable and set in wonderful surrounds. The staff are great,the restaurant serves excellent food.The cabins are starting to show there age but has everything you need.
Stayed in April 2024
Reviewed: 19 April 2024
Samantha
AustraliaThe staff and location
Stayed in April 2024
Reviewed: 17 April 2024
Shelley
AustraliaThe food was delicious. The staff were extremely friendly
Stayed in March 2024
Reviewed: 16 April 2024
Lorraine
New ZealandThe family cabins were a little surprising. Didn't expect the main bed to be in the living area.
Amazing staff, glorious landscape, beautiful lodge
Stayed in April 2024
Reviewed: 15 April 2024
Linga
Australiaprobably the buffet breakfast could have been a bit better with some options , although there was some a'la carte menu, it wasn't what we were used to usually on our holidays . the portions were a bit big, we had to leave some , which I didn't like as I don't want to waste food.
ideal location to lots of things that people usually do around here. free parking very helpful staff and accommodative for request . Special mention to Staff at the reception and Corey at the restaurant, who gave us some very good tips to do things, very helpful with our dinner on 1st day, although we were a bit late. great guy
Stayed in April 2024
Reviewed: 15 April 2024
Jacqueline
AustraliaI didn’t like that I couldn’t get into the spa for a massage or spa - the spa’s were not functioning.
The room and the restaurant
Stayed in March 2024
Reviewed: 14 April 2024
Thea
AustraliaNo complaints
Very nice location in the national park, great beds
Stayed in April 2024
Reviewed: 13 April 2024
Mike
United KingdomFelt there wasn't enough storage space for clothes, maybe we stayed longer than is usual.
The setting, the friendly staff, room comfort.
Stayed in April 2024
Reviewed: 12 April 2024
Erich
AustraliaWe stayed two nights. Bathroom was not cleaned properly.
Stayed in April 2024
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