33 Caxton Street, 4000 Brisbane, Australia
#27 of 141 hotels in Brisbane
Guests' ChoiceBased on 1809 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
7.0
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End of dialog contentReviewed: 18 December 2023
Sonia
AustraliaAll the staff went over and beyond to make us feel welcome and comfortable.
Staff were accommodating, great location
Stayed in December 2023
Reviewed: 17 December 2023
Ben
AustraliaRoom did not appear to have been cleaned properly. There was dust on the skirting boards and the bed side radio and lamp was also covered in old dust. Bathroom floor did not seem to have been mopped either.
Front office staff were attentive and very helpful, Valet was awesome
Stayed in December 2023
Reviewed: 16 December 2023
Karen
AustraliaHaving to pay for parking.
Clean and comfortable room. ideal location as I was attending a function at the restaurant. I think the price was a little bit expensive and having to pay extra for parking wasn't something I was expecting.
Stayed in December 2023
Reviewed: 14 December 2023
Darren
AustraliaPaying extra for a car park.
Stayed in December 2023
Reviewed: 10 December 2023
Jane
AustraliaFriendly staff, immaculate reception
Stayed in December 2023
Reviewed: 10 December 2023
Bridget
Australiano issues
first stay there and it was excellent. loved that you parked underneath at no cost. friendly. welcoming and lovely staff. lovely spacious room. And I got to eat amazing oysters from the restaurant.
Stayed in December 2023
Reviewed: 6 December 2023
Christine
United KingdomOur room felt dark and enclosed. The room looked on to a very small inner courtyard.
We were only there overnight so really not long enough to give an informed review. The room was small but had all the usual facilities including an iron, hairdryer etc. Staff were nice and small complementary breakfast left outside our room in the morning was welcome as we had to leave early for our flight.
Stayed in November 2023
Reviewed: 4 December 2023
Emily
AustraliaGreat price for a very nice hotel.
Stayed in November 2023
Reviewed: 27 November 2023
Lorraine
AustraliaDirections on the booking confirmation to the underground car park would have been helpful. Room / bathroom lighting was a little dark which made it hard to apply evening makeup. The magnifying mirror had flat batteries. Took a few minutes to work out the lighting configuration to turn off the lights.
Enjoyed my stay and the facilities
Stayed in November 2023
Reviewed: 26 November 2023
Kim
Australiapoor lighting, not easy to put makeup on and the ironing board didn’t have a padded cover, so marked my clothes when ironing..
the staff were friendly and gave they upgraded us…
Stayed in November 2023
Reviewed: 25 November 2023
Shelton
AustraliaThere wasn't anything to fault, however, the car parking was quite small and congested. I'm not sure what possible solution to this would be unfortunately
The staff were exceptional and very helpful and understanding. Loved the layout of the room we stayed in, it was spacious yet had a really nice compact design. Especially loved the view from the balcony 😍 👌
Stayed in October 2023
Reviewed: 21 November 2023
Chloe
AustraliaNothing that I don’t like
Car park is just right next the building
Stayed in November 2023
Reviewed: 21 November 2023
Kirsten
AustraliaPoorly lit room, not one bright light available. Disappointing glassware, only one giant red wine glass and one white wine glass, no flutes, despite the drawer being set up to house a full set. Interior of the room is worn and needs a revamp, doors not closing properly, off runners, chipped furniture, deflated sunken cushions on the lounge, overall this room would have been stunning in its day. The description said a deep bath however the overfill drain is at half height so not able to get that deep bath filled up. We stayed as a couple however only one bath rob provided, would have been nice to have one each. Tip if grabbing a quick snack outside don't go to either of the nearby kebab shops as you will be VERY disappointed.
The receptionist Maggie was fantastic, personable, ever so friendly and professional too. The foyer to the hotel was set up well and had an expensive feel. It was the quietest and darkest room we have ever stayed in. Love the double doors onto the balcony - could not hear any traffic noise. Bed was big and comfortable. Loved the simple car park without fobs and special codes for entry and exit. The room air conditioner worked extremely well. The complimentary breakfast was a welcomed nice surprise and just enough. Room was very clean.
Stayed in November 2023
Reviewed: 19 November 2023
Sally
AustraliaLocation and ambience Staff were brilliant Expected it to be noisier (street noise) but it was quiet inside
Stayed in November 2023
Reviewed: 19 November 2023
Murphy
AustraliaThe bathroom door wasn't solid (main concern was closing off the toilet).
Off street parking. Location was excellent. Coffee machine in the room. The breakfast delivered to the door was a nice touch and we liked how quietly and early it was delivered.
Stayed in November 2023
Reviewed: 13 November 2023
Trish
AustraliaThe pool is a ten minute walk away, not on the actual premises. Also, there are no simple over the counter style meals at the bar. The only option is to order from the full price restaurant menu, which isn’t cheap. That said, the waiter and food were amazing, but I wasn’t looking for silver service in what is the outdoor bar.
Staff were really lovely in the reception area and the parking attendant especially so.
Stayed in November 2023
Reviewed: 13 November 2023
Ian
AustraliaThe staff are so helpful and friendly
Stayed in October 2023
Reviewed: 12 November 2023
Rachel
AustraliaNeat, clean hotel with free breakfast. Restaurants in walking distance.
Stayed in October 2023
Reviewed: 7 November 2023
Phoenix
AustraliaThe dried blood on sheets and no robes.
Stayed in November 2023
Reviewed: 29 October 2023
Karyn
AustraliaIf l had to be picky, the pillows were weird lol
The ladies at reception were lovely and friendly. That alone would make us come back. Location was great for what we needed. Room was clean.
Stayed in October 2023
Reviewed: 28 October 2023
Bonacina
AustraliaThe only thing that I didn't like was the door in the bathroom, because it was not a normal door, but a door full of holes, that from an aesthetic point of view it's perfect and stylish, but I don't think it's a great idea use this type of doors in the bathroom.
I liked the furniture in the hotel and in the room, the bed was really amazing and comfortable. They delivered our breakfast in our room, it was simple, but really tasty; I enjoyed it. The room was quiet and well isolated from noise, it made easy to sleep well. This hotel is really elegant and at a fair price. For sure I would recommend it.
Stayed in October 2023
Reviewed: 24 October 2023
George
United StatesSo far, all was good
Loved my short stay
Stayed in August 2023
Reviewed: 23 October 2023
Bianca
AustraliaThe shower pressure could've been a little bit stronger (it was an overhead shower and couldn't figure out the handheld showerhead). Such a clean modern bathroom made up for it though and water heated very fast.
This hotel is WONDERFUL - amazing price for such attentive and genuine customer service, comfy beds, modern interior and stunning views. We were upgraded for free and given a bottle of wine upon check-in. The cleanliness, bathroom size and overall quality exceeded expectations. On the outskirts of the CBD, its a great location on a street of bars, restaurants and very close to the local shops. A short bus/uber ride away from the CBD/ train stations!
Stayed in October 2023
Reviewed: 22 October 2023
Tammy
AustraliaGreat location near good restaurants and bars. Staff were very friendly and helpful. Bed was very comfortable v
Stayed in October 2023
Reviewed: 19 October 2023
Denis
IrelandLighting in the room was dim. Furniture and fittings were dark coloured. A little too dark for me
Location was excellent. Staff friendly and helpful
Stayed in October 2023
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