Food at Yamagan was brilliant but service was extremely slow and staff on most part were inattentive or rude. One of our dishes we weee told there would be a delay of 20-30 mins, we then had to follow this up 1.5 hours later with no real apology for the extreme wait.

The location was great, rooms spacious and clean. Pool area was a bit too busy, would be good to see if this good be looked at. Breakfast was ok but nothing amazing, poolside food was great as were the staff - fast and attentive.

Stayed in April 2024

Room wasn't as clean as we would expect. Staff, with the exception of the Irish person on reception at check-out, were less than helpful. Seemed to be more interested in how they looked than providing any level of service

The usual QT cool decor, decent pool area and selection of restaurants and bars on site. Large room and bed, great ocean view from the balcony

Stayed in April 2024

Not much to dislike. Walking distance to beach and shops without being in the shops.

Great staff, value, decor and vibes. Very helpful all around.

Stayed in April 2024

The limited amount of seats & cabanas by the pool, considering how many people the hotel could accommodate at any one time. On a nice day families would struggle to get enough space for them to sit.

The staff were exceptional from reception to bar to room service. The food was great and drinks were fabulous. Great location, clean, great views on the beach side and comfy.

Stayed in April 2024

Facilities are great. Lots to do around the area and the bar downstairs is convenient

Stayed in April 2024

Could be cleaner

Staff

Stayed in April 2024

Great location fantastic facilities with so much variety of food and activities…

Stayed in April 2024

Tap and sink design in the room meant water easily splashed onto the floor.

Pool, the interior decorating, location.

Stayed in April 2024

N/a

This hotel was quirky with great decor. It felt fun and friendly.

Stayed in April 2024

Parking, had to go somewhere else since the car park was full for the night I was there

Stayed in April 2024

Very loud. Beach view had a loud buzzing noise until 10:30 and windows did not block out traffic. Rooms need touch ups - room 910 has some strange rusty in the bathroom.

The pool, friendly service and staff. Great atmosphere.

Stayed in April 2024

Nothing

Clean spacious rooms. Well appointed

Stayed in April 2024

Not much!! Too much to like!!

Spectacular room and view and terrific location by the tram stop. Really only a short walk from Cavill anyway. Great staff.

Stayed in April 2024

The toilet was broken and detached from the wall, meaning we couldn’t use it without it moving. Check in was late and we got in after 3. Waited for an hour.

We loved the location and the hotel itself. It’s beautiful.

Stayed in April 2024

The cabins were a unique experience! Very relaxing and fun, with excellent hospitality from the staff at QT!

Stayed in April 2024

It’s a little far from the main bars and restaurants

Modern, clean, and close to the beach

Stayed in March 2024

Lighting in the bathroom isn’t so good especially when putting on make up. I wouldn’t have commented this but this is the same with QT Melbourne as well.

Loved the location! So close to the commercial areas but also on the quieter side of surfers paradise. Service was great as well.

Stayed in April 2024

The bed was uncomfortable - mattress needs upgrade. The sound proofing was really bad, the balcony door needs double layer of sound proofing.

The view from room was good. The staff was good

Stayed in March 2024

The music on ground floor bar are a bit loud during weekend evenings.

Exceptional services, staff are genuine helpful persons and willing to go above and behind to help customers.

Stayed in March 2024

it’s self the water pressure could be better and a few fees that weren’t on booking.com the pool was great if you booked a good spot otherwise could and can get to busy for a spot to sit or put your things plus sometimes for the vibes it doesn’t give off family gives off couple or friends day/night out even tho there’s family’s there with kids you almost whish there weren’t for the vibe of the place

It’s was a good spot to be close to cavil ave but nevertheless high end at the hotel and does have good facilities to drink and eat at

Stayed in March 2024

Half bottle of wine in mini bar $47 Signage in carpak

Check in and out smooth and breezy and quick. Spa service was also fab

Stayed in March 2024

The price was a little expensive. I think the car park should be included in the room price. Not an extra.

The staff were all very accommodating and friendly. The buffet breakfast was one of the best we have ever had.

Stayed in March 2024

The water for the tap seems to splash too much into our chest.

Very colourful decorations

Stayed in February 2024

Needs to be more of a choice than just coffee pods, like robert timms satchets

All of the accomodation

Stayed in February 2024