7 Staghorn Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#41 of 122 hotels in Gold Coast
Guests' ChoiceBased on 2953 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 October 2023
Beryl
AustraliaThe prices on the drinks and food
Funky fresh convient
Stayed in October 2023
Reviewed: 6 October 2023
Mary
AustraliaThe expresso machine leaked overnight from the water dispenser onto the bench and on the floor near fridge. There was no bed sheets only the quilt to cover.
Total surprise on entry into the room, the view from balcony was amazing.
Stayed in October 2023
Reviewed: 6 October 2023
Wallace
AustraliaN/A
Beautiful modern features and comfortable bed
Stayed in October 2023
Reviewed: 6 October 2023
Jude
AustraliaMy friends stayed in different floors, I didn't like the fact that I couldn't go visit them without them coming to pick me as I couldn't access their floors with my key.
Almost everything
Stayed in October 2023
Reviewed: 3 October 2023
Zamora
AustraliaI didn't like there was no bible. Most hotels I've stayed at do have a bible. It would have been so lovely to have one there 😊 Also, it would have been nice to have a discount on parking for those paying and staying at the hotel, not having to pay the same price as the public.
The view was breathtaking. It was clean, with good customer service, and staff (cleaners). The bed was cloud 9, soooo comfortable!
Stayed in October 2023
Reviewed: 3 October 2023
Meagan
AustraliaBreakfast should be included in the stay. We paid quite a lot to stay there and paying $100 for 2 people to eat at the buffet was a bit frustrating.
How stylish (funky) and comfortable it was. How friendly the staff is. That you have multiple things to do in the hotel (pool, spa, restaurants, bar).
Stayed in September 2023
Reviewed: 2 October 2023
Vivek
AustraliaNothing
Excellent location, nice, fresh, lively look of the room, very friendly and accommodating staff.
Stayed in October 2023
Reviewed: 2 October 2023
Justine
AustraliaWe went to the buffet breakfast at 10am and were told to go to the Cafe downstairs because they were closed. It closes at 10:30am. Not as quirky as other QT hotels I have stayed at.
Reception staff were friendly. Great robes.
Stayed in October 2023
Reviewed: 30 September 2023
Patricio
AustraliaBuffet - not a huge selection of some foods
Location, pool area
Stayed in September 2023
Reviewed: 28 September 2023
Alice
Australiaa little expensive, there are cheeper places to go that offer the same things
how clean and helpful the staff were
Stayed in September 2023
Reviewed: 25 September 2023
Jack
New ZealandHad previously stayed at QT in queenstown and booked this based off our good experience there. Queenstown QT was quite a bit better for similar or lower price. Pillows all very high making it hard to get a good sleep. Asked for a lower one at reception, room service very quickly delivered 4 extra pillows but these were also all too high. There was a blood stain on the sheet. Jug and cups in room tiny, hard to have decent cup of tea Minifridge completely full - zero space for anything like water Overall okay but probably would go back
Close to beach and tram Staff helpful Nice quality bathroom products Plenty of large comfy sun beds by the pool
Stayed in September 2023
Reviewed: 22 September 2023
Cecilia
AustraliaHousekeeping not up to standard
Reasonable cost and walking distance to shops and restaurants Good view and beautiful decor and comfortable bed
Stayed in September 2023
Reviewed: 22 September 2023
Nancy
AustraliaThe sink in the toilet is very small.
The bed is very comfy and we had an ocean view in our room. The location is very close to everything. Very nice hotel .
Stayed in September 2023
Reviewed: 22 September 2023
Andrew
AustraliaFacilities were ok, small cafe and indoor bar didn’t open until 4pm. Small gym and pool. Overpriced breakfast, eggs were cold, no food labels (?)
Excellent service, staff was friendly and eager to help. The room was very good, decent size,clean and had a great view.
Stayed in September 2023
Reviewed: 21 September 2023
He
AustraliaNot family friendly, tiny bathroom, no microwave, and the balcony balustrade is a bit low and raise concerns for kids
Fancy room details such as little door pass and colorful carpet, modern tablet not the old phone, more Suitable for young couple with no kids
Stayed in September 2023
Reviewed: 21 September 2023
Sabrina
AustraliaWe ordered from the room service menu and we were very disappointed with the quality of the food for the price we paid. The dough was undercooked for the gluten free pizza we ordered and it didn't satisfy our appetite.
The room was clean and fresh upon entry. Easy to follow instructions for access to things. I loved the tablet that came with the room and having things there central and accessible.
Stayed in September 2023
Reviewed: 21 September 2023
Joy
Australiabreakfast was expensive
view, location,
Stayed in September 2023
Reviewed: 19 September 2023
Karen
AustraliaWoman poster in the lift was very revealing and inappropriate. Fridge was full of alcohol: no room for water jugs or anything else.
Room was very comfortable.
Stayed in September 2023
Reviewed: 19 September 2023
Anna
AustraliaCommunication with reception - needed to be clearer about amenities for first-time visitors
Room organisation
Stayed in September 2023
Reviewed: 19 September 2023
Hyejeong
AustraliaNone
Clean tidy
Stayed in September 2023
Reviewed: 19 September 2023
Ana
Australia-
-
Stayed in September 2023
Reviewed: 17 September 2023
Louise
Australiasmall overcrowded pool. pool itself was dirty as was the area/seating around the pool I have stayed numerous times at this hotel and staff have been great however this time the check in staff were disinterested and not very amicable.
location and room with the view
Stayed in September 2023
Reviewed: 16 September 2023
Carolyn
United KingdomMore gluten free options in the restaurant
Location is stone throw from Surfers Paradise. Gorgeous pool area, lovely spa, and rooms were so comfortable and luxurious. Loved it. Would definitely go again and would stay in QTs in other cities after such a great experience
Stayed in August 2023
Reviewed: 14 September 2023
Gina
AustraliaThe huge pictures in the elevators, also many people mentioned it
Wifi was great, also the style loved it
Stayed in September 2023
Reviewed: 13 September 2023
Ravi
NetherlandsFantastic location. We had great views of the sea from our room balcony and were just a 5 min walk from Surfer's Paradise.
Stayed in August 2023
Zeulenroda, Germany
Hải Dương, Vietnam
Kihei, USA
Denpasar, Indonesia
Tengchong, China
Soula, France
Broadway, UK
Kirsbach, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content