7 Staghorn Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#43 of 121 hotels in Gold Coast
Guests' ChoiceBased on 2995 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 30 April 2024
Sophie
New ZealandFood at Yamagan was brilliant but service was extremely slow and staff on most part were inattentive or rude. One of our dishes we weee told there would be a delay of 20-30 mins, we then had to follow this up 1.5 hours later with no real apology for the extreme wait.
The location was great, rooms spacious and clean. Pool area was a bit too busy, would be good to see if this good be looked at. Breakfast was ok but nothing amazing, poolside food was great as were the staff - fast and attentive.
Stayed in April 2024
Reviewed: 29 April 2024
Matt
New ZealandRoom wasn't as clean as we would expect. Staff, with the exception of the Irish person on reception at check-out, were less than helpful. Seemed to be more interested in how they looked than providing any level of service
The usual QT cool decor, decent pool area and selection of restaurants and bars on site. Large room and bed, great ocean view from the balcony
Stayed in April 2024
Reviewed: 28 April 2024
Richard
AustraliaNot much to dislike. Walking distance to beach and shops without being in the shops.
Great staff, value, decor and vibes. Very helpful all around.
Stayed in April 2024
Reviewed: 27 April 2024
Nicole
AustraliaThe limited amount of seats & cabanas by the pool, considering how many people the hotel could accommodate at any one time. On a nice day families would struggle to get enough space for them to sit.
The staff were exceptional from reception to bar to room service. The food was great and drinks were fabulous. Great location, clean, great views on the beach side and comfy.
Stayed in April 2024
Reviewed: 21 April 2024
Tilishia
AustraliaFacilities are great. Lots to do around the area and the bar downstairs is convenient
Stayed in April 2024
Reviewed: 21 April 2024
Tanya
AustraliaCould be cleaner
Staff
Stayed in April 2024
Reviewed: 20 April 2024
Gavin
AustraliaGreat location fantastic facilities with so much variety of food and activities…
Stayed in April 2024
Reviewed: 20 April 2024
Andrew
AustraliaTap and sink design in the room meant water easily splashed onto the floor.
Pool, the interior decorating, location.
Stayed in April 2024
Reviewed: 17 April 2024
Zoe
United KingdomN/a
This hotel was quirky with great decor. It felt fun and friendly.
Stayed in April 2024
Reviewed: 14 April 2024
Timothy
AustraliaParking, had to go somewhere else since the car park was full for the night I was there
Stayed in April 2024
Reviewed: 14 April 2024
Adalene
AustraliaVery loud. Beach view had a loud buzzing noise until 10:30 and windows did not block out traffic. Rooms need touch ups - room 910 has some strange rusty in the bathroom.
The pool, friendly service and staff. Great atmosphere.
Stayed in April 2024
Reviewed: 12 April 2024
Elizabeth
AustraliaNothing
Clean spacious rooms. Well appointed
Stayed in April 2024
Reviewed: 11 April 2024
Damien
AustraliaNot much!! Too much to like!!
Spectacular room and view and terrific location by the tram stop. Really only a short walk from Cavill anyway. Great staff.
Stayed in April 2024
Reviewed: 11 April 2024
Sage
AustraliaThe toilet was broken and detached from the wall, meaning we couldn’t use it without it moving. Check in was late and we got in after 3. Waited for an hour.
We loved the location and the hotel itself. It’s beautiful.
Stayed in April 2024
Reviewed: 5 April 2024
Bianca
AustraliaThe cabins were a unique experience! Very relaxing and fun, with excellent hospitality from the staff at QT!
Stayed in April 2024
Reviewed: 4 April 2024
Paula
AustraliaIt’s a little far from the main bars and restaurants
Modern, clean, and close to the beach
Stayed in March 2024
Reviewed: 1 April 2024
Paula
AustraliaLighting in the bathroom isn’t so good especially when putting on make up. I wouldn’t have commented this but this is the same with QT Melbourne as well.
Loved the location! So close to the commercial areas but also on the quieter side of surfers paradise. Service was great as well.
Stayed in April 2024
Reviewed: 1 April 2024
P
AustraliaThe bed was uncomfortable - mattress needs upgrade. The sound proofing was really bad, the balcony door needs double layer of sound proofing.
The view from room was good. The staff was good
Stayed in March 2024
Reviewed: 31 March 2024
Xiang
AustraliaThe music on ground floor bar are a bit loud during weekend evenings.
Exceptional services, staff are genuine helpful persons and willing to go above and behind to help customers.
Stayed in March 2024
Reviewed: 30 March 2024
Christie-leigh
Australiait’s self the water pressure could be better and a few fees that weren’t on booking.com the pool was great if you booked a good spot otherwise could and can get to busy for a spot to sit or put your things plus sometimes for the vibes it doesn’t give off family gives off couple or friends day/night out even tho there’s family’s there with kids you almost whish there weren’t for the vibe of the place
It’s was a good spot to be close to cavil ave but nevertheless high end at the hotel and does have good facilities to drink and eat at
Stayed in March 2024
Reviewed: 26 March 2024
Karen
AustraliaHalf bottle of wine in mini bar $47 Signage in carpak
Check in and out smooth and breezy and quick. Spa service was also fab
Stayed in March 2024
Reviewed: 24 March 2024
Jemma
AustraliaThe price was a little expensive. I think the car park should be included in the room price. Not an extra.
The staff were all very accommodating and friendly. The buffet breakfast was one of the best we have ever had.
Stayed in March 2024
Reviewed: 23 March 2024
Maria
AustraliaThe water for the tap seems to splash too much into our chest.
Very colourful decorations
Stayed in February 2024
Reviewed: 21 March 2024
Micheal
AustraliaNeeds to be more of a choice than just coffee pods, like robert timms satchets
All of the accomodation
Stayed in February 2024
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