The bathtub needed a good scrub it was dirty and we needed more towels in our room.

The staff were very nice and helpful

Stayed in December 2023

No late food options.

Clean and comfortable friendly staff.

Stayed in November 2023

How close to Hindley street it was

Stayed in November 2023

Great location, comfy bed and very clean

Stayed in December 2023

Noisy and loud neighbours could hear everything, so there was no ability to sleep properly. Dirty furniture around base

Staff were lovely, location was amazing

Stayed in December 2023

The only thing would be I'd request a higher level next time as we are not used to the busy city noise.

Staff were friendly, and the food was divine. We selected the couples room with a spa, which was a nice touch. The room was very spacious, and the bed was comfortable. Would definitely come again.

Stayed in December 2023

Great location, helpful staff and very comfortable and clean room.

Stayed in November 2023

Some dishes would have been helpful as a microwave was provided

Excellent position Lovely helpful staff

Stayed in November 2023

The bed was far too soft for my liking.

The hotel was clean and comfortable and in a convenient location close to buses and trams, and easy to find a hire scooter to get around town easily.

Stayed in November 2023

Easy check in and out process, loved the Christmas decor, most comfortable bed ever, well stocked room and the pool/spa were great.

Stayed in November 2023

Room comfortable and clean - request for non slip bathmat immediately fulfilled

Stayed in November 2023

Rooms were clean and comfortable but a bit small

Staff friendly and accommodating, location was excellent and the restaurant down stairs was delicious

Stayed in November 2023

The only issue I had was the window was tiny and looked out onto a rundown building. There was no view at all

The rooms were large as were the showers. The rooms were quiet. The a/c was great. The wifi was good. Showers were hot. The staff were helpful.

Stayed in November 2023

N/A

Location and early check in. Kate (reception) is so friendly and attentive!

Stayed in November 2023

There was no desk space to work from. There was what looked like a working area on the bench next to the TV but they had a microwave on it taking up all the space which left no room to work. I appreciate some people might like to buy their own meals & heat them, but I would think it not as often as people would like to get work done. Perhaps offer the microwave as a service if people want to heat food rather than taking up valuable desk space?

It was a great location with a comfortable room and bed. It was in a great area full of bars, restaurants and laneway food scene. Very close to the river for nice walks & there are some great coffee places nearby to start the day. The staff were friendly and helpful.

Stayed in October 2023

Room Windows wouldn’t open - it was a bit stuffy

The pool, the restaurant, the room

Stayed in November 2023

Female french breakfast host was a little rude but other staff were great. Parking wouldn't have been easy but didn't have a car :)

Great location, close to restaurants. Breakfast item with baguette, mushrooms, gruyere cheese, spinach (...forestierre?) delicious!

Stayed in November 2023

Pool & Spa area & location was great

Stayed in September 2023

Nothing.

Great location, clean and comfortable. Friendly staff, awesome breakfast at cafe. Nice gym and pool.

Stayed in November 2023

I wasn’t sure how to change the water from the bath tap to the shower head, but figured it out eventually.

The room was very spacious, clean and comfortable. The entrance/lobby area was gorgeous. Nice bathroom. The woman at the front desk was very kind, helpful and understanding. TV was easy to use and had lots of options.

Stayed in November 2023

Our internet did not work most of the time. Our bathroom was accessible for wheelchairs which was fine except that the bathroom floor was soaked every time we used the shower. So we didn't have the option to leave the room "unserviced" each day which is out usual preference

The location of this hotel was excellent. Despite being on a very busy street is was very quiet

Stayed in November 2023

The shower set up meant the floor flooded, which may cause a slipping hazard. Would have been nice to have access to the NetFlix (not a personal account).

the room was clean and spacious and the staff very friendly and helpful.

Stayed in November 2023

That our stay wasn't long enough and had to unfortunately dodge the pagent crowds.

I just loooove the beds!!! So comfy. Rooms are nice and big and everywhere smells fresh not musty. It's such a great location and handy to everything.

Stayed in November 2023

I paid more for my room, being a king suite, friend I was travelling with paid $200 less got a bigger better room with more amenities

Location/restaurant

Stayed in November 2023

Bed was a little on the soft side.

It’s proximity to trams, the friendliness of all the staff, & the quality of the food in the restaurant.

Stayed in November 2023