Staff forgot to tell us that we had breakfast included so missed out on breakfast for our stay.

Room was excellent, location was perfect.

Stayed in February 2023

everything was OK - no complaints.

the hotel was well managed and had good facilities. nothing was too much trouble and our room was spacious and clean and tidy. central location in Darwin -easy to walk to the cafes and restaurants.

Stayed in May 2023

n/a

All satisfactory - only one -night stay.

Stayed in May 2023

We had breakfast once. The food was completely cold. I tried to find someone to heat it in the microwave but could not find anyone. I had fruit for breakfast. Shower is very tired. Grout is missing. House keeping was a bit hit and miss and again the bathroom could really do with a good clean and update. Vents need dusting. We had a running tap sound (loud) several times and hour. It was possibly the air con. The room also had a musty smell. Maybe the air con ends a service?

The hotel was in a great location and the room was a good layout. Staff were friendly.

Stayed in May 2023

As reported to reception, room 815 intermittent loud 'gurgling' noise like when filling or emptying a bottle but in this case, more like a big water tank near the Air Con unit. On and off, 24 hours night and day and happy that I had my ear plugs with me for bedtime. Had I reported that problem earlier rather than when I was leaving, Reception told me they would have changed me to another room. All good. 👍🏽

Nice and quiet on the 8th floor and no noise from adjoining rooms..... 👍🏽 Conversation noise from people in the hallway coming through the door but that is what you find in any hotel.

Stayed in May 2023

Unfortunately bar was not open due to staff shortages.

Chose for location close to shops and restaurants. Nice view across the city and good bathroom facilities. Bed very comfortable and very clean sheets and pillow. Pool was great.

Stayed in April 2023

The light on the bathroom was not working. The flat screen was damaged. There was a missing bedside table

Room size

Stayed in April 2023

Fantastic location, clean rooms and good facilities on site. 24/7 reception made check in nice and easy after arriving on a late night flight!

Stayed in April 2023

I did find the air-conditioner over our bed a bit noisy.oh, and I wished I knew that I should have purchased a bottle of water.

Loved the ability to arrange a late check out as we didn't arrive till 3.30 am due to plane delay we needed the extra 😴

Stayed in April 2023

clean and tidy room, good location

Stayed in April 2023

early morning fire alarm going off and staff unsure of what was going on. A little disconcerting.

location and efficiency

Stayed in April 2023

not applicable

the beds

Stayed in April 2023

Parking - it would be great if you could park on other levels. Having 2 levels just for the hotel and then the rest were for the apartments. I was lucky I could get a park but it does fill up pretty quick

The bed was comfortable, the shower was good and the room itself was nice. There was an issue with the air con on my second night but it was fixed pronto and the staff were pretty good. It has parking - but you have to get in quick as the carpark gets full pretty quickly, especially at night. But all in all pretty good.

Stayed in April 2023

air conditioner was very noisy,no bar facility

pleasant place to stay easy access to all of Darwin

Stayed in April 2023

the fact you had to pay for parking

I liked that it was a cheaper option in town but still felt fancy

Stayed in April 2023

Central location in CBD

Stayed in April 2023

Convenient, confortable, well located and good value

Stayed in April 2023

The only complaint was that the a/c didn’t work all that well, never seemed to get cooler if we changed the temperature.

Lovely staff and nice size rooms. Breakfast was good and the pool was nice.

Stayed in April 2023

nothing

location and well presented

Stayed in April 2023

That I booked two rooms and didn't get put next to each other. Got put on two different level floors which sucked totally!! I We are a family and wanted to be close to each other.

i loved all the windows in room 913! Lovely view and feels cozy. Didn't have any breakfast so cant rate. Location is good if looking for a city location.

Stayed in April 2023

nothing

very friendly service, lovely room

Stayed in April 2023

Was very happy with H on Smith. Only part that was disappointing was we paid for breakfast and 1st great and was told they don't do breakfast on weekends. They did give us an extended check out. It is currently Wet Season so quite in Darwin. Use the scooters as it a fun way to get around the city and you can jump on and off.

Stayed in April 2023

There was an fire alarm evacuation at 2 in the morning. I was on level 1. Evacuation route was fire door to basement then up stairs to ground to get out. A little confusing. I reported this to staff on checkout.

Walking distance to things I wanted to see and do. Really helpful staff. Handy dining in the hotel.

Stayed in March 2023

Very good

Very good

Stayed in March 2023

Holding the deposit for 3 days

Location

Stayed in March 2023