190 Elizabeth Street, Brisbane CBD, 4001 Brisbane, Australia
#36 of 145 hotels in Brisbane
Guests' ChoiceBased on 1404 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.3
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 16 September 2023
Daniel
AustraliaRooms were small
Location
Stayed in September 2023
Reviewed: 13 September 2023
Joanne
AustraliaWe took the Executive room, my friend and I as it came with Breakfast and a 2 hours to have a light meal with 2 hour drinks, this was very nice but the mixers were hard to drink. Must have used the cheapest vodka. All round can't really complain.
Size of the room, comfortable beds. Lovely hotel, great location. Breakfast was amazing. Staff was very friendly.
Stayed in September 2023
Reviewed: 13 September 2023
Di
AustraliaLeaving
The location was perfect and the staff were very helpful and friendly definitely going back
Stayed in September 2023
Reviewed: 13 September 2023
Janet
AustraliaWouldn’t necessarily say it’s any better than 4* hotels in the city. Furnishings were a bit tired and worn
The location was great!
Stayed in September 2023
Reviewed: 10 September 2023
Antoinette
AustraliaThe water pressure for the shower and the very high bath height to get into the shower, was not the best. While I understand the height needed for the shower, it wasn’t the easiest to get into the bath. And water still got onto the floor. The air conditioning unit was great, but it was the loudest unit I have ever encountered. Took a bit of getting used to.
Very good service from all staff and friendly. Very good cleaning of rooms, comfortable bed! Excellent location ! Great selection for breakfast. Great concierge service.
Stayed in September 2023
Reviewed: 10 September 2023
Christine
Australian/a
I use aa wheelchair. access ramps in the hotel were appropriately placed making it easy for me to get around. I stayed in an accessible room (911) and the facilities were Excellent. Bathroom and shower were spacious enough to move around. The use of a shower curtain made it easy to access shower chair. The raised toilet pedestal was also appreciated. Good floor drainage. Mirror and basin could be lowered to facilitate use from a wheelchair. Staff were exceptional and very willing to help me call access cabs etc. The predictable excellence of the Hilton is the reason why it is our hotel. chain of choice whenever we travel.
Stayed in September 2023
Reviewed: 8 September 2023
Emerge
AustraliaValet parking
Stayed in July 2023
Reviewed: 4 September 2023
Tracie
AustraliaOut dates decor, felt the hotel could do with a more modern freshen up
Location
Stayed in September 2023
Reviewed: 4 September 2023
Ruthie
AustraliaThe bar closing at 9pm the pillows and the cheap nasty toilet paper
The atrium in reception reception was very good
Stayed in September 2023
Reviewed: 31 August 2023
Christie
AustraliaGood location to bars and restaurants, room was clean, staff were professional and very helpful. Breakfast was good. Late check out was also a great treat
Stayed in August 2023
Reviewed: 26 August 2023
Vik
AustraliaRoom service menu
Staff went out of their way to welcome us.
Stayed in July 2023
Reviewed: 25 August 2023
Margie
Australiaroom not vacuumed properly
ease of arrival and check in and checkout and departure. Staff were outstanding - arrival, check in, breakfast, staff at conference lunches and morning and afternoon tea, restaurant, room service.
Stayed in August 2023
Reviewed: 24 July 2023
Jeff
AustraliaThe air con in the room didnt seem to be working properly
Stayed in July 2023
Reviewed: 24 July 2023
Sharon
AustraliaPillows too large, firm and heavy.
Buffet breakfast fantastic. Good size room and very clean.
Stayed in July 2023
Reviewed: 22 July 2023
Casey
AustraliaVery outdated for a Hilton
Location was great, good parking set system
Stayed in April 2023
Reviewed: 18 July 2023
Shelvin
AustraliaBasic room
Location
Stayed in April 2023
Reviewed: 17 July 2023
Krissy
AustraliaLimited entertainment options in room. Would’ve liked to be able to access my streaming services with a provider smart tv/streaming device. Also, when ordering room service, I had to separately google the hotel restaurant to see what Gluten Free options were available as I have celiac disease, and the room service menu doesn’t list them. It prompts you to contact staff, I don’t want to contact staff, I just want to order food like every other guest.
Location and convenience
Stayed in July 2023
Reviewed: 10 July 2023
Ruwan
AustraliaCan’t think of anything
Cleanliness, staff
Stayed in June 2023
Reviewed: 7 July 2023
Ross
AustraliaNeed new carpet in room Only 2 pod coffee and no instant coffee packets
Staff r fantastic
Stayed in July 2023
Reviewed: 4 July 2023
Brenda
AustraliaUncomfortable bed, parking too expensive and break fast buffet average
Location was handy
Stayed in June 2023
Reviewed: 3 July 2023
Chris
AustraliaCheck in was later than expected but made up by being provided with vouchers to be use at the bar.
Comfortable room and very friendly and helpful staff. We were checked in after 3pm and were given vouchers for the bar. Guest services and concierge staff were also very helpful.
Stayed in July 2023
Reviewed: 2 July 2023
Nicole
AustraliaN/A
Location to CBD & transport.
Stayed in July 2023
Reviewed: 2 July 2023
Georgina
AustraliaThey were great!! Location awesome and let us check in super early!!
Stayed in June 2023
Reviewed: 1 July 2023
Victoria
AustraliaNot much really
Location, breakfast and service
Stayed in June 2023
Reviewed: 27 June 2023
Ronald
AustraliaA couple of technical faults with equipment in our room.
Positive response to our requests.
Stayed in May 2023
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