Rooms are a little tired, but clean and functional

Great location, good service

Stayed in May 2024

Breakfast

Breakfast was disappointing due to being cold cooked breakfast the plates were cold and the food it self was cold which was a shame as the presentation looked good. Not sure why the plate warmer was not turned on and the use of the Barrata pans does not keep the cooked breakfast warm. Positive note the coffee was lovely and hot.

Stayed in May 2024

The water in jugs in the bar tasted stale/aweful, maybe it was me ?

The assistant manager, Jay was a delight and the text messages to check on us, a lovely idea.

Stayed in May 2024

Not applicable

Location is perfect. Staff were impeccable and the rooms were luxurious.

Stayed in April 2024

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Great service, clean, comfortable, great location

Stayed in April 2024

The tennis court is out of order, found some long black hairs in our bathroom (we’re both blonde) and the plug in the bathroom wasn’t strong enough to work the hairdryer, with no other plugs in the room near a mirror

Centrally located and very friendly staff

Stayed in April 2024

Not much, but I’ve stayed there before and this trip met all our expectations.

The facilities were great, the valet parking worked well but access is tricky mid afternoon.

Stayed in April 2024

The TV in the room. The air filtation could be improved. Possibly due for a facelift i.e. carpet, shower heads, ducting, mount a nice TV.

The Staff were amazing at every encounter, explained everything perfectly and were extremely helpful with everything; and happy! Breakfast was absolutely wonderful! No hidden costs. They made sure we would get our moneys worth with the package. Great desk & desk chair + ottoman.

Stayed in April 2024

We booked a rate including room, parking & breakfast, but were charged parking as an extra when we left. Once brought to the attention of staff, it was resolved quickly.

Central location for CBD access, rooms were comfortable, bar downstairs was great as we could have a drink and order food without having to leave. Great communication from staff via text messages to ensure our stay was great and when we needed anything, they were available.

Stayed in April 2024

N/A

Complimentary water bottle

Stayed in April 2024

Parking was expensive for a weekend. No sauna or steam room.

Comfy bed, good location.

Stayed in April 2024

Great location in centre if Brisbane. Rooms were big, a little dated but very clean

Stayed in April 2024

o

comfortable bed

Stayed in April 2024

Having vegan and gluten free dietary requirements the breakfast options could have had a little more diversity as these are growing health requirements with a larger demographic.

Service, location and property facilities were great. Very clean and inviting decor. Executive floor extras were very nice. Staff are obviously trained well and service is of a high standard.

Stayed in April 2024

Decor outdated and electrical points showing wires, and the bug that bites

Pool area

Stayed in April 2024

Room has musty smell, suspect air con filter

Exceptional staff. Clean and comfortable rooms. Delicious breakfast.

Stayed in April 2024

We booked with Hilton to celebrate our wedding anniversary and told the lovely reception person on check in and we were offered a bottle of red wine as a gift which we thought was amazing however it took us the entire time we stayed to get the wine with multiple phone calls to remind the front reception of their offer and when it turned up we were wished a happy birthday? We were also charged for two nights in the executive suite when we only asked for one at check in as we had reservations at another restaurant the other night we were staying. There is also a rather large weed growing in front of the window that somebody needs to pull out - it is being fed by the leaking pipe above it - Room 1604. Also your website states that there is no access to you pool area and so we didn't bring swimmers but people were using the pool when we got there.

Room was clean and comfortable. Staff were friendly and helpful. Breakfast was delicious with plenty of options to choose from and the omelettes were the best we have tasted!

Stayed in April 2024

A little old and outdated

Staff and convenience

Stayed in April 2024

Pillows were a bit odd - massive & hard!

Location and ambient decor

Stayed in April 2024

Due to the fact that most of the rooms do not have balconies, you will mostly be in air-conditioned rooms, which may cause nasal congestion if the vents are not cleaned on a regular basis.

Located in the heart of the CBD, the hotel is close to everything. Almost all shops are within walking distance. I love how convenient it is

Stayed in April 2024

Really great hotel and location. Awesome facilities!

Stayed in February 2024

N/A

Relaxing

Stayed in March 2024

Great location

Stayed in March 2024

We love the beautiful ambiance of the bar area, then see the piano and think what a waste it is sitting there doing nothing. Having a daughter who is a jazz singer, I'm used to hearing gorgeous jazz voices with piano accompaniment in that environment. I remember when the Hilton was known for that too. Bring it back, please!

The restaurants have always been good, and we stay there often for date night, but this time, we had afternoon tea, pre-dinner drinks, dinner, and breakfast there, and the food was the best I have had anywhere. Your current chefs and wait staff are amazing! And where did you find those pillows? They're like sleeping in clouds! I have always loved Brisbane Hilton, a beautiful oasis in the city!

Stayed in March 2024