11 Fryer Street, North Ward, 4810 Townsville, Australia
#14 of 43 hotels in Townsville
Guests' ChoiceBased on 680 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
9.3
Value for money
8.4
Free WiFi
7.4
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End of dialog contentReviewed: 2 May 2024
Jakob
AustraliaThe check in desk closes at 6pm and staff are offsite from 6.30 onwards. Not ideal for travellers coming in late despite the key pickup and drop.
Staff went above and beyond which was great, lovely people. Clean and simple accomodation along the strand. Value for money.
Stayed in May 2024
Reviewed: 15 April 2024
Kazi
AustraliaCar Park
Location
Stayed in April 2024
Reviewed: 15 April 2024
Ajp64
AustraliaIt was too cold to swim. Lol.
Location was the best feature, but the staff were welcoming and friendly. The room was as expected for the style of the complex, very clean and comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Neil
AustraliaAmazing location and helpful friendly staff.
Stayed in April 2024
Reviewed: 10 April 2024
Vicky
AustraliaQuite
Good
Stayed in April 2024
Reviewed: 9 April 2024
Garcino
AustraliaShort stay? wish to stay longer.
Conveniently located
Stayed in April 2024
Reviewed: 9 April 2024
Jenni
Australiaexcellent location and value for money
Stayed in April 2024
Reviewed: 7 April 2024
Brendan
AustraliaThe key was hard to get.
Location
Stayed in April 2024
Reviewed: 5 April 2024
Vonnie
AustraliaYongala was perfect as I was able to bring my 9 month old Cavalier. She's not a barker, so no one even noticed she was there. Staff very helpful and available when needed.
Stayed in January 2024
Reviewed: 3 April 2024
Mark
AustraliaPoor sound insulation … noisy children staying at the facility. Not the fault of the motel.
Location
Stayed in April 2024
Reviewed: 31 March 2024
Robert
Australia1 aircon did not work
Location was good and the facilities were very good.
Stayed in March 2024
Reviewed: 27 March 2024
Virginia
AustraliaBeing told to get out of pool at 7pm
The heritage building has been kept well. Loved the little museum.
Stayed in December 2023
Reviewed: 22 March 2024
Richard
AustraliaStaff were very helpful
Great location
Stayed in March 2024
Reviewed: 11 March 2024
Colleen
AustraliaWasn't anything I didn't like
Close to the area I needed to be in.. Beach was a stones throw away and only 2 blocks to shops if needing anything..
Stayed in March 2024
Reviewed: 8 March 2024
Nicky
CanadaSpacious room, nice and clean Staff were very friendly. Located a couple of minutes from the beach
Stayed in March 2024
Reviewed: 24 February 2024
Ian
AustraliaWould be better if it had a Stove top
Stayed in February 2024
Reviewed: 23 February 2024
Julie
AustraliaBed was very uncomfortable - seriously hard and lumpy - even my partner who can sleep anywhere complained about it.
Location was very convenient and they gave us a family room which had lots of space. Nice and quiet as well.
Stayed in February 2024
Reviewed: 13 February 2024
Anson-wilfred
AustraliaParking was a bit of a hassle but that’s no dramas
Great location and excellent value for money very tidy and well kept
Stayed in February 2024
Reviewed: 12 February 2024
Lyndon
AustraliaThe TV on our unit was not functional though it was mentioned only when we arrive, but still not a big deal for us
Craig was very accommodating to us and to our requests. Very good vibe.
Stayed in February 2024
Reviewed: 8 February 2024
Sonja
AustraliaFixed shower head and curtain. No water in fridge
Wood and tile flooring
Stayed in February 2024
Reviewed: 8 February 2024
Christine
AustraliaGreat location near the Strand. We were lucky and got an upgrade to a family room which was very spacious with cooking facilities. Bed was comfortable and the shower was fantastic. The reception was very friendly. We had a great overnight stay.
Stayed in February 2024
Reviewed: 4 February 2024
Glen
AustraliaChairs in the rooms uncomfortable
Period buildings with history in good condition. Room was spotlessly clean Room was well equipped Nice pool Good communication with bookings etc Friendly staff
Stayed in February 2024
Reviewed: 30 January 2024
Antony
NetherlandsDuring your stay no cleaning, shower was a bit low pressured, room needed some repairs.
Location was nice, room was big, staff was friendly
Stayed in January 2024
Reviewed: 29 January 2024
Charissa
AustraliaVery poor TV selection. The inside parking is limited especially when someone wants to plug in their EV. Mark the 2 bays at the stairs for "small cars ONLY". Could provide more info about restaurants/take aways in the area, maybe even a menu.
The cyclone just passed Townsville and when I rang to enquire if they were open. the staff was friendly and answered all my questions. When I asked about an early check-in, they didn't just brush me off, but politely said they'll get back to me - which they did; calling back informing us our room is ready as we drove into town. WELL DONE on a great customer experience.
Stayed in January 2024
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