Reviews of Hope Harbour Hotel 3 stars
11 John Lund Drive,Hope Island, Hope Island, 4212 Gold Coast, Australia
#119 of 121 hotels in Gold Coast
Guests' ChoiceReview score
Based on 1187 hotel reviews
5.9Score breakdown
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Cleanliness
6.9
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Comfort
7.0
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Location
7.5
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Facilities
6.4
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Staff
6.9
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Value for money
6.9
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Free WiFi
5.6
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Reviewed: 7 May 2024
Kiely
Australia1 review7.0Good- • Leisure trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
No problems
All good
Stayed in April 2024
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Reviewed: 6 May 2024
Jennifer
Australia2 reviews7.0Good- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
Sauna and room
Stayed in May 2024
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Reviewed: 2 May 2024
Wagner
South Africa5 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard 2 Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Walls were dirty Toilet leaked Need new fitted sheets for the bed
Good size of the rooms
Stayed in April 2024
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Reviewed: 1 May 2024
Claudinei
Australia1 review7.0Good- • Business trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 3 nights
The service at the chekin was very poor, the lady has no customer service .
Stayed in March 2024
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Reviewed: 1 May 2024
Bray
Australia1 review7.0“Location was great and the room was okay for us.”- • Leisure trip
- • Couple
- • Standard 2 Queen Beds
- • Stayed 3 nights
Cleanliness wasn't great in the room, and there were things like broken drawers, lights that didn't work and general little bits of damage to the room.
Location was fantastic. Hotel feels rather tired and in need of an update. Several things in the roomm were broken or damaged but overall didn't really affect the stay.
Stayed in April 2024
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Reviewed: 1 May 2024
Tile
Australia20 reviews1 helpful vote7.0“5 night stay, close to the Worlds, Harbour Town, local shops. Enjoyed our delicious meal of a Full Pork Rack which was c”- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 5 nights
- • Submitted via mobile
If there were a couple of cutlery and plates in the room. For gym equipment to be updated - treadmill
Simplicity
Stayed in April 2024
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Reviewed: 29 April 2024
Maria
Australia3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 2 nights
- • Submitted via mobile
The amenities
Quite place to stay and rest
Stayed in April 2024
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Reviewed: 28 April 2024
Shamama
Australia2 reviews5.0“The room placement is not right, which makes hard to put luggage and other items”- • Leisure trip
- • Family with young children
- • Standard 2 Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Cleanliness and room location
Ambience
Stayed in April 2024
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Reviewed: 28 April 2024
Nick
Australia26 reviews6.0“Underwhelming.”- • Family with young children
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Food quality very disappointing and for what you get overpriced.
Great location
Stayed in April 2024
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Reviewed: 27 April 2024
Mohammed
Australia7 reviews7.0Good- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
Walking in the corridor into the room. No suction fan in bathroom.
Comfy bed. Flat Screen TV with YouTube access. Microwave in room. Basement Private parking for guest. Quiet location in residential area.
Stayed in April 2024
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Reviewed: 27 April 2024
Kim
Australia1 review7.0“Fairly good”- • Leisure trip
- • Group
- • Standard 2 Queen Beds
- • Stayed 2 nights
We were looking forward to using the sauna but it didn’t work, went to the front desk they said just push the button but both of could not get it to work. In the end we sat in it for a while pretending it was working while smelling the cedar. LOL
Fairly good all round
Stayed in March 2024
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Reviewed: 27 April 2024
Karen
Australia3 reviews7.0“over all good stay though a few easy additions would have made it better.”- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 3 nights
In room facilities were lacking such as a microwave but no bowls, plates, knives or forks- dish washing liquid but no plug. Minimun tea and coffee supplies only. No fly screen on bathroom window- should be an easy and cheap fix while protecting customers for mozzies and bugs.
The rooms were very spacious and the hotel had good parking available.
Stayed in April 2024
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Reviewed: 26 April 2024
Jacqui
Australia4 reviews5.0“Basic accommodation but clean on arrival”- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Didn’t clean our room or stock up milk etc
Value
Stayed in April 2024
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Reviewed: 26 April 2024
Mandeep
Australia4 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Location
Stayed in April 2024
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Reviewed: 26 April 2024
Wells
Australia2 reviews7.0“Good location for stay”- • Business trip
- • Couple
- • Studio with Sea View
- • Stayed 4 nights
View
Good location
Stayed in April 2024
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Reviewed: 25 April 2024
Hannah
Australia5 reviews1 helpful vote7.0“A tidy room in a good location”- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
No little milk in the fridge, random single toenail clipping on the bed. Hard to find the room.
It was a tidy little room and the beds were comfortable. The staff were really nice and the location was good.
Stayed in April 2024
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Reviewed: 23 April 2024
Yu-hsuan
Australia1 review7.0“Front stage lady wasn't not helpful at all, she was not just inefficient, but pretty rude. The hotel”- • Leisure trip
- • Group
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
Front stage lady wasn't not helpful at all, she was not just inefficient, but pretty rude. The hotel have requested $100 AUD bond when checking-in, and they circle the money for a whole week after you've checked out. They've set a lot of rules regarding bond, which stressed us very much. We were also given a room 1000 miles away from the elevator, when there are actually other rooms available. The room was on a floor which the elevator doesn't get to, so we needed to walk up and down stairs over and over during out stay. Furthermore, the hallway was totally dark, even emergency lights were off, which I believe was illegal. Also, you can hear all sort of noise throughout the night, so if you need a good night sleep, this is probably not the place for you.
Location was good, price is fair, room was clean.
Stayed in April 2024
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Reviewed: 23 April 2024
Peter
Australia28 reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 1 night
- • Submitted via mobile
Room 103 has a very noisy air conditioning system that needs to be looked at very very noisy otherwise a good stay
Stayed in April 2024
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Reviewed: 22 April 2024
Felise
Australia10 reviews6.0“Yikes. Wouldn’t stay again.”- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 6 nights
- • Submitted via mobile
Quite old and outdated. Broken shower door handle, dirty curtains. Things typically assumed to be provided at a motel stay incurred additional fees or only at request (housekeeping, later checkin, fresh towels, empty bins etc). Owner at breakfast cafe yelled at the cook in front of customers (including children).
View of marina. Quiet location.
Stayed in April 2024
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Reviewed: 21 April 2024
Ian
Australia7 reviews5.0“The venue did the job for us, but we're reluctant to return.”- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 1 night
Bathroom floor tiles were very slippery when wet and the shower fitting was not functioning properly. Breakfast options were very limited, International Roast coffee was the çhoice'!!
The room facilities were fine, clean and in good condition.
Stayed in April 2024
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Reviewed: 20 April 2024
Alexandra
Australia1 review6.0“It was pleasant, easy to access and good location to everything we needed to get to.”- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted via mobile
A light bulb was out that would have been useful. The TV kept freezing and we informed staff, they told us they would replace it the next day but that didn't happen. They had to leave the wall cover panel down as we had to keep turning it off at the power point as we couldn't turn it off or change anything with the remote. The taps need to be replaced as it was difficult to get the temperature right in the bath/shower/sink. We accidentally slammed the door with its automatic shutter and were also woken up by the next rooms door been slammed early.
The beds were comfy, the room was big enough, liked having the bath tub and the shower. Was good having secure and quiet parking with kids.
Stayed in April 2024
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Reviewed: 18 April 2024
Mark
Australia1 review6.0“Decent and well priced but is probably due for a refresh, little tired but pleasant enough”- • Leisure trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 4 nights
Noisy slamming of doors and can hear people through the floor stomping around at night. Boats mooring as well bit noisy at times. 10km hr speed limit into complex is a bit of a pain, smelly bathroom drain.
Good priced, spacious room, clean and decent for the price, pleasant staff, nice burger at the restaurant
Stayed in April 2024
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Reviewed: 14 April 2024
Brooker
Australia2 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Late check in staff unhelpful in obtaining access to room
Stayed in April 2024
-
Reviewed: 14 April 2024
Chase
Australia1 review6.0Pleasant- • Leisure trip
- • Couple
- • Standard 2 Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Good night sleep
Stayed in April 2024
