297 Springvale Road, 3150 Glen Waverley, Australia
#10 of 22 hotels in Glen Waverley
Guests' ChoiceBased on 1482 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.7
Staff
8.4
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 7 December 2023
Singappuli
United KingdomI like the Breakfast very much. IBIS Glen Waverly is situated very close to the Rail Station, Springvale Road where the bus stops are very close by. If you want to get hot spicy foods, a lot of restaurants are near by. Coles supermarket is very close by. Banks and other shops are also there for your convenience. I love these facilities. Why not come here and stay here for one week and enjoy all of these facilities? I hope my good comments will not lead to an increase in the hotel fares.
Would have been nice if the bathrooms were a little bigger. The safety at the premises is very good. There is a problem with the opening and closing of the parking barrier. Once you insert the car pass to enter the Park it doesn't give enough time until you enter. The barrier closes down before you enter. For our safety, I asked my wife to get down at the gate and Insert the key for me so I could drive quickly and then ask her to get in again which I think is the problem to correct for the people who programmed the Barrier gates. Another problem with the keyhole is too low and along with me many drivers I have seen struggling to insert the key while in the driver's seat. IBIS Ilford London has a super parking facility for Guests as well as other Visitors who want to park while they are shopping. They have a camera system to read the number plates open /close the barriers and charge for the number plates.
Stayed in December 2023
Reviewed: 29 November 2023
Jan
AustraliaCheck-in could have been smoother.
Cleanliness of room, comfortable bed. Breakfast options very good.
Stayed in November 2023
Reviewed: 27 November 2023
Brendon
AustraliaWas abit unloved..first impression on walking in door was curtains off their tracks and a tear in the corner of the mattress..one of the pillows was so lumpy and soft,as in was needed to be binned..
It was close to restaurants and shopping
Stayed in November 2023
Reviewed: 23 November 2023
Tracy
Australiano water in fridge
room smelt mouldy
Stayed in November 2023
Reviewed: 13 November 2023
Elizabeth
AustraliaThe pending charge on my credit card that still has not been released after 5-6 days. This is using up funds that I need elsewhere. Why $100 has to be charged instead of $1 to have the card on file, I don't know, but this is an inconvenience that is simply not necessary. I'm unsure what housekeeping were doing but a simple replenishment of raw sugar, despite an empty packet being left on the counter for them to see, was overlooked for two days. Instead a large chunk of white sugar was replenished instead. It resulted in me having to go to reception to ask for raw sugar. Seems minor but attention to detail matters when you've paid for a hotel service and it's clear what the customers preference is.
The location suited my work arrangements. It was a quiet and comfortable stay.
Stayed in November 2023
Reviewed: 5 November 2023
Gary
Australiawould be nice to have free parking
Nice room in a great location
Stayed in October 2023
Reviewed: 3 November 2023
Donna
AustraliaSpacious On-site restaurant Clean
Stayed in October 2023
Reviewed: 24 October 2023
Wombat
Australiathe parking price was much higher than i expected. staff were good but not very warm or welcoming. the staff member on check out was more intresting in fishing his story to his coworker than attending tot he desk.
a nice quite room with TV and desk, good WiFi, housekeeping did a good job of cleaning and restocking the room. great location near to shops and transport
Stayed in October 2023
Reviewed: 22 October 2023
Heather
AustraliaDeceiving advertising that kids stay free on booking but then we had to pay extra for our child to actually have a bed, made no sense and hotel staff weren’t very nice about it
Property was clean and great location
Stayed in October 2023
Reviewed: 19 October 2023
Kim
AustraliaNo hairdryer supplied (managed to get one from Reception though). We stayed 3 nights, but was a bit surprised to find after the 2nd night that the room was not serviced. Discovered rooms are only serviced every 2 nights. Fresh towels were supplied each day. Car parking is available, however was not aware there was a $20per night fee.
Booked a Superior room with Queen & Single Bed. Smooth check in, very friendly and helpful reception staff. Shared a room with a friend which was comfy. Room was very basic. Tea/Coffee/Kettle supplied, Mini fridge with long life full cream milk. Close to train station and major shopping centre (approx 15min walking distance)
Stayed in October 2023
Reviewed: 16 October 2023
Gerrad
AustraliaThe place could have been a bit cleaner
The room was fine for a two night stay. The tap in the bathroom was loose. The hallways weren't overly clean
Stayed in October 2023
Reviewed: 14 October 2023
Theresa
AustraliaThe cleaning each day was below standard, bins not cleared, desks not wiped. No room service or restaurant on some nights. Some front desk staff rude.
Comfortable bed and good price. Close to restaurants and shops. Good lobby while waiting for transfer.
Stayed in September 2023
Reviewed: 13 October 2023
Anthony
AustraliaChange of staff everytime i stayed there. Had come across some very nice staff but no one permanent. Sad because the good staff would have made up the personal touch.
My choice of hotel in Glen Waverly. Good location, nice relaxing bar in the evening, comfortable bed. Secured private parking.
Stayed in October 2023
Reviewed: 9 October 2023
Jodi
AustraliaRoom clean, but could do with freshening up.
Stayed in October 2023
Reviewed: 9 October 2023
Samantha
AustraliaCarpet waa very dusty in corners. Tv had very limited channels, but you could screen mirror if you have a Samsung
Close to where we needed to go.
Stayed in October 2023
Reviewed: 4 October 2023
Elzet
South AfricaHad to pay for parking in addition and was not aware not included when booking was made.
Really close to great Asian restaurants
Stayed in October 2023
Reviewed: 28 September 2023
Anthony
AustraliaEXTREMELY DISAPPOINTED AT BEING TOLD AT CHECKOUT THAT THERE WAS A $20 CHARGE FOR PARKING. THIS WAS NOT MENTIONED AT CHECKIN NOR IN THE BOOKING CONFIRMATION, NOT GOOD ENOUGH.
Stayed in September 2023
Reviewed: 28 September 2023
Andrew
Australiahook coming adrift in bathroom. There was a muck up with room bedding but was soon sorted out.
Room was quiet , air conditioning was efficient. Good assortment of hot drinks. Good hot shower.
Stayed in September 2023
Reviewed: 24 September 2023
Fiona
AustraliaI stay at ibis glen waverley when in Melbourne Rooms are great Staff are fantastic Breakfasts are great Great location
Stayed in September 2023
Reviewed: 18 September 2023
Nicole
AustraliaN/A
Great location, friendly staff, very accommodating
Stayed in August 2023
Reviewed: 16 September 2023
Rusmini
AustraliaThe room smell damp. The cleaning services tried to clean again but the smell still exist.
The staff is friendly and helpful. They provided portable heater when the central heater at room could not be turned up more than 18 degrees.
Stayed in August 2023
Reviewed: 12 September 2023
Rui
AustraliaThe bathroom has no storage or usable surface space.
The property is convenient located in the heart of Glen Waverley. It is modern and clean.
Stayed in September 2023
Reviewed: 10 September 2023
Christine
Australia“Bar staff” need actual training in what spirits and mixers actually are. Cleanliness in bar lounge disgraceful. Glasses left on table were still there when we came back from dinner and still there next morning.
Easy access….clean rooms
Stayed in September 2023
Reviewed: 7 September 2023
Amol
AustraliaThe card scanner in the lift was annoying. It was difficult to get to the rooms
Cleanliness Overall standard of the hotel Location
Stayed in September 2023
Reviewed: 6 September 2023
Pagadala
United Arab Emiratesroom
Stayed in September 2023
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