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Reviews of Hôtel Les Sources des Alpes 5 stars

Tuftstr. 17, 3954 Leukerbad, Switzerland

#22 of 125 hotels in Leukerbad

Guests' Choice

Review score

Based on 68 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 1 May 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room South
    • Stayed 1 night
    • Submitted via mobile

    Construction outside

    Location & Breakfast

    Stayed in April 2024

  • Reviewed: 10 March 2024

    9.0
    Wonderful, restful stay in exceptional environment.
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 1 night

    Nothing to dislike..!

    Great, friendly staff & service. Lovely breakfast.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Relaxing and pleasant time
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 2 nights
    • Submitted via mobile

    Few options for small foods and snacks at the hotel. Mini bar could have more options for snacks.

    Nice combination thermal bath, skiing and relax. The hotel and staff is wonderful.

    Stayed in March 2024

  • Reviewed: 5 January 2024

    9.0
    Bliss!
    • Leisure trip
    • Family with young children
    • Superior Double Room South
    • Stayed 5 nights
    • Submitted via mobile

    Pillows were too soft - that was the inly thing that wasn’t perfect!

    Food and bar and pools were incredible!

    Stayed in January 2024

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 2 nights

    dinner at the restaurant far too expensive for the quality

    breakfast was excellent, facilities and staff at the spa were great

    Stayed in September 2023

  • Reviewed: 29 August 2023

    9.0
    Excellent service
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 1 night
    • Submitted via mobile

    It really needs renovation soon. I think keeping it vintage is great but wear and tear items should be replaced.

    The staff is excellent and the location of the hotel. The sauna and spa facilities overlooking a great view is nice.

    Stayed in August 2023

  • Reviewed: 15 January 2023

    9.0
    Yes it is expensive, but it is in Switzerland. Almost fulfilled all the features needed for being a 5 star hotel.
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 2 nights
    • Submitted via mobile

    The pool out side close at 8:00 pm in winter, which is a bit too early from my point of view. Hotel offers shuttle car to the bus station which is nice, however, only start from 9:00 am. Nevertheless: Only takes 3-10 mins to walk depends snowing or not ( even with luggage)

    The hotel has a quite long history. it brings you a feeling of “old”, but everything is maintained in a good and clean way. therefore you feel really relax and happy there. The pool outside is not so big but more than enough. You won’t feel crowded ( I tried 3 times at very different time). actually most of the time you meet 0-4 other guests there. the Sauna is right next to the outside pool. No special rules there, you use the facility in a way as you feel comfortable (feels at home). Everyone from the hotel is super nice ( staffs and other guests ) Breakfast is also good enough, but not premium yet.

    Stayed in January 2023

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room North
    • Stayed 1 night

    Interior of the hotel feels a bit old

    Swimming pool Breakfast

    Stayed in October 2022

  • Reviewed: 3 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room
    • Stayed 2 nights

    A bit more liveliness in the bar area would be nice, facilities need a refresh soon.

    Nice facilities, superb pools with thermal water, superb location in Leukerbad, friendly and helpful staff

    Stayed in September 2022

  • Reviewed: 22 August 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room South
    • Stayed 1 night
    • Submitted via mobile

    Non

    The location of the hotel , the family atmosphere , clean large rooms with beautiful view and the nice and professional staff. It has all the facilities that you need to have relaxed stay . I would like to thank all the staff at the hotel , the nice ladies at the reception, restaurant staff and Room service staff . I had comfortable stay at the hotel .

    Stayed in August 2022

  • Reviewed: 8 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    We ordered some milk for oor Coffee in our room. The man came over to our room and asked us to pay room Service of 14 SF for the Coffee Milk - rediculos. When we canceled he became very rude. We drank our Coffee black, of course 🙂. I didn't ask for his name but he was the older service man, I m sure the management will recognise him. In adfition, the matrass was too soft.

    The young Lady at the reception was exceptionally kind and helpful. She was in shift Thursday 4.7 evening upon our arrival and asisted along our visit and she was welcoming to any request.

    Stayed in August 2022

  • Reviewed: 5 August 2022

    10
    enjoyable and relaxing
    • Leisure trip
    • People with friends
    • Superior Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    best spa facilities, comfortable rooms

    Stayed in August 2022

  • Reviewed: 22 July 2022

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room
    • Stayed 4 nights

    Hotel need already renovation. Difficult access - do not go by city Center!

    Great location, nice view from our room, good breckfast, Wellness - external swimming-pool with termal water. Free parking płace. Nice welcome with our dog.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    My wife and I come to this hotel constantly in June, for 10 years. We booked a suite on the fourth floor. Very like. Quiet, calm, excellent cuisine, with a large selection of hot dishes ... (thank you to the chef). Always ordered (every day) through the room service dinner to your room (hot dishes, according to the restaurant menu). This year, on the fourth day of our stay (June 30), an incomprehensible incident occurred ... The representative of the room service refused to accept our order for dinner, according to the menu from the restaurant, informing us that they do not bring hot dishes from the restaurant.... ??! And only when I came to the reception myself and began to prove that in the previous days we always made our order for dinner in this way (at the reception they even checked our orders on the computer ...), the order for dinner was accepted ... This An incomprehensible incident left an unpleasant memory in our souls ... We have a request to the hotel administration: remember the habits of your regular customers and treat them with respect. Spouses Vladimir and Svetlana, Seedorf, URI, Switzerland

    Stayed in July 2022

  • Reviewed: 24 June 2022

    10
    A Really Fine Hotel
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night

    A recommendation: enjoy the wonderful thermal pools and other facilities at the hotel. The public spas in Leukenbad were horrid.

    We loved everything at Hotel Les Sources des Alps. It was 5 Star in every way. The rooms were very spacious, comfortable, and well-supplied. The bathroom was light, bright and large. Breakfast was one of the best we enjoyed in 7 weeks of travel in Switzerland. The thermal pools were a huge delight. The water temperature was perfect with just the right amount of jets. We look forward to returning and spending several relaxing days here.

    Stayed in May 2022

  • Reviewed: 1 June 2022

    9.0
    beautiful
    • Leisure trip
    • Couple
    • Superior Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    water wasn't warm eniugh

    position and facilities

    Stayed in June 2022

  • Reviewed: 19 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room North
    • Stayed 2 nights

    The pool outside is gorgeous thanks to the hot spring, the beautiful view and all the facilities installed to make this private place as enjoyable as the big public thermal spa places.

    Stayed in March 2022

  • Reviewed: 3 January 2022

    10
    Overall we have a wonderful stay
    • Leisure trip
    • Couple
    • Superior Double Room South
    • Stayed 3 nights

    Nothing...it might be better to have more choices of food for breakfast.

    Nice hot pool for both indoors and outdoors. Great location, the room are spacious and comfortable. Friendly people

    Stayed in December 2021

  • Reviewed: 2 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    I like their Thermal pool and Sauna. The Suite room is big and the bed good for three person and their Sofa bed can also for three person. The view is fantastic.

    Stayed in January 2022

  • Reviewed: 10 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room North
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was not enough level as one in 5 stars hotel. this was most disappointed point for me. I expected finer and dedicated dishes. the second evening we went bar instead of restaurant. A reception brand lady was a bit arrogant, makes me feel bad. Others are nice.

    we stayed off season. very quiet but enough services are given. satisfied.

    Stayed in December 2021

  • Reviewed: 6 December 2021

    8.0
    We had a lovely stay, the services were amazing, the staff very helpful and attentive. We enjoyed the spa and the facili
    • Leisure trip
    • Couple
    • Superior Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    The building is rather old , the services and facilities are indeed 5 stars, but it is the old school 5 stars, and not what we would call 5 stars nowadays.

    Very nice location with amazing view.

    Stayed in December 2021

  • Reviewed: 9 November 2021

    9.0
    Excellent short stay
    • Leisure trip
    • Family with young children
    • Superior Double Room South
    • Stayed 1 night

    Excellent staff. Very good breakfast.

    Stayed in November 2021

  • Reviewed: 7 November 2021

    8.0
    Good charming but things to be improved
    • Leisure trip
    • Family with young children
    • Superior Double Room South
    • Stayed 1 night
    • Submitted via mobile

    -dated rooms -sauna/hammam in the mrng were not hot -dirty glasses in the room and some hair -empty boxes for shower cap/sewing -breakfast rather poor and need to wait a while -restaurant really low quality on the eve we were having good rate, as a low season, but I won’t consider it as 5* especially for Switzerland. price/quality doesn’t match.

    Thermal pool as a purpose of visit. nice welcoming in the room. all good in general, but rather basic. very comfortable bed. not too much people.good bar. sort of best option with private thermal pools in the village.

    Stayed in November 2021

  • Reviewed: 28 September 2021

    8.0
    Lovely relaxed break in beautiful mountain location.
    • Leisure trip
    • Family with young children
    • Superior Double Room North
    • Stayed 1 night

    Could give more info on the Leukerbad plus pass (e.g. not only by email). Also can give more info on where to find guest towels in the spa area.

    Loved the pool and the spa. Great sauna and hammam. Receptionist staff were very helpful. A very enjoyable and relaxing stay. Great breakfast with both hot and cold possibilities.

    Stayed in September 2021

Showing 1 – 25

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