9-13 Margaret Avenue, Broadbeach, 4218 Gold Coast, Australia
#387 of 903 Holiday rentals in Gold Coast
Guests' ChoiceBased on 612 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.0
Staff
8.9
Value for money
8.3
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Ndudim
Australiano cleaning for 8 days
location
Stayed in April 2024
Reviewed: 19 April 2024
Victoria
AustraliaThe team were so friendly and helpful
Stayed in April 2024
Reviewed: 16 April 2024
Troy
New ZealandLittle dated, fridge not working well.
Little old and tired but perfect location.
Stayed in April 2024
Reviewed: 14 April 2024
Maria
AustraliaThere is no lift in the building, so everything had to be carried up the stairs from the basement, but this was explained to us prior to our arrival and was reflected in the price. The unit was mostly clean except for the mesh in the screens which were in dirty and in need of repair.
The unit had everything we needed including free use of boogie boards and sand toys. Staff were friendly and helpful. The unit was within walking distance of the beach and playgrounds and a short drive to Oasis and Pacific Fair shopping centres.
Stayed in April 2024
Reviewed: 1 April 2024
Darren
AustraliaClose to all amenities
Stayed in April 2024
Reviewed: 25 March 2024
Jaroslaw
AustraliaNothing in particular
Location is close to the beach and reasonably close to food outlets. The swimming pool and parking on premises made our stay comfortable
Stayed in January 2024
Reviewed: 22 March 2024
Roz
AustraliaFriendly helpful staff and excellent amenities - especially for our group.
Stayed in March 2024
Reviewed: 17 March 2024
Jacqui
AustraliaSome areas of the kitchen were needing of an upgrade. But honestly not really a problem as we were on holiday and provided us with what we needed.
It suited our needs and had plenty of space, we had 4 outside balconies. Air conditioning and the beds were good. We were able to cook in the Kitchen. The room was a little old and needed a few areas of repair or refreshing. Great washing machine and dryer. Linen was changed and room cleaned halfway through! That was good! Kids loved the pool. Location great. Secure parking. Honestly, we didn't want to leave and I would recommend this hotel for a comfortable stay.
Stayed in March 2024
Reviewed: 29 February 2024
Neil
AustraliaSurprised there was no little bottle of shampoo.
See above
Stayed in February 2024
Reviewed: 23 February 2024
Robert
Australialittle noisy due to reno's in resort,road traffic noise.
location was good,close to beach,surf club not far.
Stayed in February 2024
Reviewed: 13 February 2024
Steele
New ZealandI found a couple of dirty areas. The outside air conditioner (extractor) on the balcony had a layer of dirt/dust settled on it. Hard to miss visually! The window and door wire screens were noticeably dust-clogged. There was only ONE 'room service'; surprising, for an 11-night stay. An 'information booklet' would help, for guests. I had to chase up the Wi-Fi password at Reception. The intercom didn't work, couldn't 'buzz' the main front door to open, for visitors.
I liked the location of the units as they were walking distance from the surf beach. Also, not far from restaurants, surf club, bus & light rail services & Pacific Fair. I enjoyed using the spa & a dip in the pool. The kitchen facilities were well provided for. The air conditioner was really good - silent and easy to adjust the temperature.
Stayed in February 2024
Reviewed: 31 January 2024
Jonathon
AustraliaOnly very minor gripe is there was no aircon in the bedroom. This was north facing and got hot in the morning, apart from that everything was good
Great location and facilities
Stayed in January 2024
Reviewed: 25 January 2024
Maryam
AustraliaTheere was a construction happening and the patio of our room didnt have view to outside as it was blocked by council.
It was our second time, staying here and the management has changed to Lynda who is a responsive and friendly person. The location of this resort is handy and close to shops and restaurants. it has a small swimming pool but enjoyable enough for our child. Just remember to have shampoo, conditioner with you as it wasnot provided here. Our room was old but clean.
Stayed in January 2024
Reviewed: 24 January 2024
Banks
AustraliaBathroom needs to be improved. Water pressure in shower was very low
Comfortable accommodation very friendly staff and a great location for us
Stayed in January 2024
Reviewed: 24 January 2024
Bannister
AustraliaNo air con in the bedroom
Close to everything. Quiet , relaxing, decent facilities, reasonably priced
Stayed in January 2024
Reviewed: 21 January 2024
Rose-marie
AustraliaWifi was not great The property needs to address safety concerns on all stairs. Especially at the pool area and in the building entrances
Location, cleanliness
Stayed in January 2024
Reviewed: 10 January 2024
Dale
AustraliaFabulous location
Stayed in January 2024
Reviewed: 3 January 2024
Anthony
Australiait’s a little older….but still fine
the spa and handy location to beach, shops and nightlife.
Stayed in December 2023
Reviewed: 17 December 2023
Liezl
AustraliaNearby at the beach
Stayed in December 2023
Reviewed: 14 December 2023
Teresa
AustraliaNot a dislike exactly just that there were maintenance that needed attention. For example, cupboard door off it’s hinge, oven door didn’t shut properly and an iron that had seen better days, just some general maintenance.
Great location!! Walking distance to the beach and shops.
Stayed in December 2023
Reviewed: 13 December 2023
Leizel
AustraliaThe only problem is there’s no lift, otherwise everything is very good.
Stayed in December 2023
Reviewed: 8 December 2023
Jaecy
AustraliaNil
Convenience
Stayed in December 2023
Reviewed: 28 November 2023
Wayne
AustraliaThe bedroom light did NOT turn off on our last night, my partner slept on the couch - i slept in the bed with my sunnies on to block out the light!!! (& it actually worked so slept well...)
Location was great, 5-min walk to the beach - bed was super roomy & comfy...
Stayed in November 2023
Reviewed: 24 November 2023
Kelly
New ZealandAll good
Awesome location
Stayed in October 2023
Forte dei Marmi, Italy
Gradac, Croatia
Noceda del Bierzo, Spain
Aberystwyth, UK
Manāli, India
Kiruna, Sweden
Paris, France
Kostroma, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content