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Reviews of Lavender House Bed & Breakfast 4.5 stars

66 Denning Street, 2261 The Entrance, Australia

#29 of 99 hotels in The Entrance

Guests' Choice

Review score

Based on 175 B&B reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.6

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Showing 76 – 100

  • Reviewed: 26 April 2023

    1.0
    Un welcoming, felt like i walked into my grandmas place mid covid.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    This place is not at all what it was advertised to be, staff immediately un welcoming - don't waste your money. I requested a refund after refusing to stay there and she only provided one night back. I'd advise they close the business and try something else because hospitality is not working unfortunately

    nothing

    Stayed in March 2023

  • Reviewed: 11 April 2023

    10
    Excellent and comfortable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    All good

    The best part of our stay with this place was John and his partner. They were excellent and made our stay comfortable

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    It was overall amazing. Home away from home and above all customer service was exceptional. friendly welcoming and helpf
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    close to the beach, a walk from the shops and all.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    4.0
    :/
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Cutlery in room was dirty, breakfast was consistently cold. Furniture is poor - all very old fashioned and pictures are misleading. We booked in this place expecting one thing and got a disappointment instead. Almost booked in a different place to stay to sleep. Said there would be shampoo, conditioner and soap but there was only conditioner. There were ants everywhere and the parking is too small. Only go here if prices are dramatically dropped. My partner and I stayed at a different place 2 nights before and was cheaper but 1000x better. This place is way too overpriced. Appreciate what hosts are trying to do for guests but really not up our alley. Just a disappointment.

    Hosts were nice and treated us well. Location was good but view was not.

    Stayed in February 2023

  • Reviewed: 16 March 2023

    10
    We had a lovely weekend stay.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and caring owners. great location.

    Stayed in March 2023

  • Reviewed: 16 February 2023

    10
    was one of the best places we stayed
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights

    the only thing was construction next door but that was finished by 12

    the room was so spacious and sea views from every room and the breakfast room service was outstanding and the outdoor spa over the balcony was enjoying as the sun sets and security was excellant new our car was safe automatic gate shutting

    Stayed in February 2023

  • Reviewed: 28 January 2023

    10
    we met the lovely people who owned the B&B they are warm and friendly. It is a great location and very homely. we wi
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing really

    location cleanliness owners of the business were lively

    Stayed in January 2023

  • Reviewed: 3 January 2023

    5.0
    quaint bed and breakfast. lovely hosts
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 4 nights
    • Submitted via mobile

    -right at the front of the beach -Honeymoon suite was spacious and had 2 large private balconies

    Stayed in January 2023

  • Reviewed: 1 January 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is not clean, thick dust on the table and TV set, found two Cockroaches during the 3 nights, bed covers looks so old and not clean, no WIfi, cups and bows are not clean with food marks and colours.

    Location

    Stayed in December 2022

  • Reviewed: 22 December 2022

    4.0
    Disappointing accommodation, hosts friendly enough but better value to be had elsewhere.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    They tried to charge us more money for being in the room an extra hour due to the pick up time we had, but we told them we would just move the bags outside and wait. The rooms are tired and could be cleaner. It is very overpriced for the standard, we could have stayed in one of the many local motels for a lot less.

    location

    Stayed in December 2022

  • Reviewed: 15 November 2022

    10
    I would
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    it was in a great location, we stayed in room 7 which had 2 balcony’s with great Sea views.

    Stayed in November 2022

  • Reviewed: 26 October 2022

    10
    Great Stay
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very friendly hosts. Showed us to our room, how things worked. Explained the keys and gate.

    Stayed in October 2022

  • Reviewed: 24 October 2022

    10
    Wonderful location and comfortable room
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothings negative to say.

    The overall room was so comfortable and spacious it had everything we needed. Right near the beach and absolutely wonderful hosts.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    5.0
    Central coast Fawlty towers
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Building site next door. Jack-hammering at 6.30.

    Positives-Breakfast was excellent. Bed comfy & rooms clean. Spa eventually worked, albeit lukewarm. Location semi-central.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    TV to small in bed room. As we like to watch TV b4 we sleep.

    Very quite . Lots of privacy . Water view And the best breakfast delivered to room everymorning.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    3.0
    Disappointing and misleading information on advertisement, did not meet our expectations.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hosts were unfriendly. Housekeeping was denied when requested as John, the owner said he didn’t know what we were talking about. He was always snooping around when we entered and exited the premises. The host, Linda was unfriendly and terse in her mannerisms. The place was smelly, dinghy and outdated. Soap, shampoo and bathroom needs were not provided on the second day of stay. Towels were not changed and the room was only cleaned after we departed at the end of our stay.

    The location was good, close proximity to the beach and cafes. The breakfast was awful, coffee was the worst I tasted, egg omelette was burnt, cold and unappetizing. The croissants were soggy. Presentation was poor served on greasy outdated crockery and utensils.

    Stayed in August 2022

  • Reviewed: 9 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great service.

    Stayed in May 2022

  • Reviewed: 27 April 2022

    3.0
    Booking should continue to update their listings every 6 months
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No update was provided while booking if the spa was working. Pictures of the room need to be updated. The property needs to be renovated. Last day we saw a big cockroach on the wall.

    It’s someone’s house and that’s what you are renting it. It is run by John and Linda who are old and be advised they will tell you the do’s and Don’t . They were lovely to us

    Stayed in April 2022

  • Reviewed: 19 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location a great walk to the beach. The couple who run this B and B were friendly and helpful. Breakfast every morning was delicious.

    Stayed in April 2022

  • Reviewed: 17 March 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The room was very compact, the carpet wasn’t clean,

    The location - it was very close to the beach, the breakfast was great

    Stayed in March 2022

  • Reviewed: 24 February 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Room was very small. Whole place had a very old stale smell.

    Breakfast was ok. Location close to the beach was good. Hosts were nice

    Stayed in February 2022

  • Reviewed: 15 January 2022

    4.0
    Not at all happy
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Being able to use a spa after 8 in the be treated like we were children I'm 48 years old and don't need to be told to lock the door or shut the gate or being rushed out of the breakfast area because new guests were arriving

    Just want to forget I booked a room there it was unpleasant in every way.

    Stayed in January 2022

  • Reviewed: 3 January 2022

    2.0
    unpleasant & wouldn’t return
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    our other accommodation double booked so we ended up here at short notice. it is very dated. it was very over priced. all the photos are of the suites and apartments on the top floor only, not of the regular rooms of which most of the b&b is made up of (which are much much smaller and more dated), so photos are very misrepresentative. whilst there was some polite small talk with the hosts this was far outweighed by the negativity in the house; hearing the arguments and swearing from the kitchen every morning while having breakfast was very unpleasant, the constant observations of everyone in the house was frankly uncomfortable, hearing one host tell the other to hang up the phone on a guest asking for an 1pm check in because 2pm wasn’t negotiable was cringeworthy. the spa facilities advertised are not available - no it is not current COVID rules to not operate an open air/outdoor jacuzzi pool, it only requires minimizing numbers. if you are closing your facilities you should change your prices to reflect that. we came here for our Christmas break, our only getaway in 2021 after a very challenging year - which is the same for many people, the hosts included I’m sure, but people go away to escape from that not to be surrounded by rudeness and negativity. I would never stay here again & sadly we couldn’t wait to go home.

    great location by the beach and close to walk into town. breakfast food available was good.

    Stayed in December 2021

  • Reviewed: 30 December 2021

    1.0
    Worst experience
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Worst experience ever. Not about the tidyness of the room but the service. The husband in the house is always sneaking around. Everytime we open the door he is there either telling us how to park the car or telling us how other people in the house didn’t clean their shoes before entering the house. On top of that they asked us to fill a form for breakfast but because we were 5 min late they said you are late and won’t get breaKfast. This is the first time i am writing a bad review about a accommodation but I couldn’t take it. SPA is only there only for a show their is no way they are gonna let you use it. John and Linda were worst host ever. I still tidied my room before leaving because that is what we do despite of how you treat us! But I swear i am never going to forgive how they made us feel

    Stayed in December 2021

Showing 76 – 100

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