91 Exeter Street, Torquay, 4655 Hervey Bay, Australia
#38 of 62 hotels in Hervey Bay
Guests' ChoiceBased on 427 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
9.0
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 June 2022
Le
AustraliaEasy driving distance to shops and the peer
Stayed in June 2022
Reviewed: 5 May 2022
Audette
AustraliaNothing at all
Tasman Holiday Park is a great place to stay in HB. All you need for a break away. Great position, quiet,felt safe, great staff.
Stayed in May 2022
Reviewed: 1 May 2022
Greg
AustraliaCupboard in bedroom of disability access unit blocks access to bed in a chair. Without this cupboard a queen size bed could fit and still have chair access. I was able to transfer and move down the bed when some are unable to do so. The lounge was far too soft and low to be comfortable.
Location good. Disabled access etc good except for bedroom.
Stayed in April 2022
Reviewed: 30 April 2022
Margaret
AustraliaWould have preferred it was closer to the beach. My problem because I didn't check. Bins being bought in lots in early morning was noisy but understand.
The cabin was an upgrade that was a lovely surprise it was great. The pool the quiet.
Stayed in April 2022
Reviewed: 30 April 2022
Jennifer
AustraliaMore local information would be useful e.g. a map of walking trails. Found too late that the rail trail is within easy walking distance.
Pauline checked us in cheerfully and pointed out our cabin. Given that Hervey Bay is a big place, the location, while a kilometre or so back from the beach, is a bonus. No traffic noise and within walking distance of restaurants. Major shops and Botanic Gardens are five minutes drive away as is the Urangan Pier, marina etc.
Stayed in April 2022
Reviewed: 22 April 2022
Brenda
AustraliaThe double bed was too hard and uncomfortable. I prefer a softer mattress.
Spacious cabin with everything we needed. Close to the pool, reception, entrance. Very quiet park.
Stayed in April 2022
Reviewed: 13 April 2022
Margaret
Australiatoilet flush was poor and a noisy water pump. stove was basic.
location. clean and comfortable.
Stayed in April 2022
Reviewed: 8 April 2022
Graham
AustraliaGetting used to a double bed was a bit tight but it was comfy
The upgrade to a 2 bedroom cabin was really great, the pool was lovely and the unlimited Wi-Fi was appreciated. Staff were super friendly.
Stayed in April 2022
Reviewed: 23 March 2022
Little
AustraliaSmokers next door cleanliness wasn't up to scratch need some maintenance blinds on front door needs fixing was still same as when we stayed in same cabin about 3yrs ago the unit needs good clean
Stayed in March 2022
Reviewed: 1 March 2022
Lea
Australiadidn’t have bath towels but we had our own
great price beat and clean even had a little mini stove/griller
Stayed in February 2022
Reviewed: 9 February 2022
Judith
AustraliaThere was no breakfast
The quiet. The solitude.
Stayed in February 2022
Reviewed: 17 January 2022
Tanya
AustraliaLocation was nothing special
The bed was the most comfortable I'd had on our holiday. Clean and spacious villa
Stayed in January 2022
Reviewed: 17 December 2021
Bill
Australiavery old cabin
nice pool
Stayed in December 2021
Reviewed: 30 November 2021
Helena
AustraliaNeighbouring cabin had cigarette smokers so unfortunately we had smoke coming in through our windows. That was annoying. Otherwise mostly all was good.
We have enjoyed having our own private space. The cabin was clean, comfortable and contained everything we needed.
Stayed in November 2021
Reviewed: 25 October 2021
Vicki
AustraliaValue for money for 1 night. Welcome from Pauline on arrival. Good park for the car. Nice little porch at front door. Beds very comfortable, bed linen clean. Kitchenette was fine. Shower pressure was great 👍 kids loved the swimming pool. Location was good, followed all the way down to the Esplanade. Lots of eating places to be had.
Old style, needs a repaint inside. Shower cubicle could of been cleaner. Soap left from previous stayer. Could have bigger TV and not so high on the wall. Maybe change of cutlery. Palms and trees need cutting back from the roof.
Stayed in October 2021
Reviewed: 11 October 2021
Neil
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 September 2021
Susan
AustraliaThe bar size fridge in the kitchen was noisy. However, closing the sliding bedroom door helped to muffle the sound. The rental cabins are dated and are due for an update. The cabins were built around late 80s early 90s.
The facility was located within 5 km of the sea which is what I wanted. There were two comfortable beds with clean linen and comforters. There was a small kitchen which included a stove, sink, cupboards, cutlery, crockery, cleaning tools, kettle and microwave. There was also an air conditioner which I didn't need to use. There were extra pillows and basic cleaning equipment such as a broom and brush and dustpan. Plenty of bath towels and daily access to fresh towels and linen. I arrived after closing time but was greeted very well by the manager, Pauline.
Stayed in September 2021
Reviewed: 19 September 2021
Brian
AustraliaNil
Down hill walk to the pub with great meals etc. It’s in a quiet street and off that street so no traffic noise. We had a huge 2 bedroom cabin.
Stayed in September 2021
Reviewed: 12 September 2021
Linda
AustraliaThe cabin was fully equipped and the bed very comfortable
Stayed in September 2021
Reviewed: 9 September 2021
Lynley
AustraliaGood location, quiet. Clean cabins. Would stay there again :)
Stayed in September 2021
Reviewed: 2 September 2021
Jan
AustraliaOlder style but very good value for money. Tv was very small. No comfy chairs in the sitting area. Not on the beach 5 minute drive, but overall great value for money. If you are looking for clean, comfortable friendly cabin this is perfect
Reasonsble, friendly lady on reception, clean, good pressure on the shower, aircon, good fans and cooking facilities
Stayed in September 2021
Reviewed: 2 September 2021
Thomson
AustraliaThe double bed was a little small for hubby who is 6ft 4inches. But the mattress was fine.
Cheap, handy location and comfortable
Stayed in September 2021
Reviewed: 3 June 2024
Justin
AustraliaMy shower had a dodgey washer and water went all over the floor
Excellent van park with great on site cabins. Serviceable kitchen, good bed and bedding
Stayed in May 2024
Reviewed: 23 May 2024
Joanna
AustraliaI was bitten badly by something that I hope was not bed bugs!!! Couldn’t find anything but was definitely bitten overnight both nights! The floor had not been vacuumed nor the lounge etc and the green bedspread was dirty!!! Several odd marks on it! Bathroom was ok but found dark hairs.
It was comfortable and easily acceptable
Stayed in May 2024
Reviewed: 17 May 2024
Carlo
AustraliaSo clean and modern looking
Stayed in May 2024
Chester, UK
Frankfort, USA
Yogyakarta, Indonesia
Clarksville, USA
Bergamo, Italy
Băile Herculane, Romania
Pristina, Kosovo
Yangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content