34 Macrossan Street, 4877 Port Douglas, Australia
#58 of 185 hotels in Port Douglas
Guests' ChoiceBased on 528 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.8
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2024
John
AustraliaHaving a well appointed self contained apartment in a child free environment on the main street and heart of Port Douglas was fantastic. I could walk everywhere, eat out or in as I chose, A well maintained pool, not far from the beach and Sunday market was fabulous.
Stayed in March 2024
Reviewed: 16 April 2024
Gary
United KingdomNo negative comments. Would have been nice to have a coffee cafetière in the apartment but there was a great coffee shop directly below the apartment.
Ideal quiet location to explore Port Douglas. Good-sized room and well-equipped for self-catering with a Cole’s supermarket in easy walking distance. Variety of restaurants nearby for dining out. Comfy bed, nice hot shower and safe parking available for guests. Nice to have pool on site for relaxing or 4-mile-beach within easy walking distance if a sandy beach preferred with safe, netted swimming area.
Stayed in April 2024
Reviewed: 11 April 2024
Jack
AustraliaClean apartment in an amazing location!
Stayed in April 2024
Reviewed: 2 April 2024
Dave
AustraliaIt isn’t the Sheraton Mirage, but it hasn’t the price tag, is a better location and more friendly staff
Location, location, location!
Stayed in April 2024
Reviewed: 31 March 2024
Teven989
AustraliaLocation and cleanliness
Stayed in March 2024
Reviewed: 26 March 2024
Bige
AustraliaN/A
Great location. close locations to everything and not a far drive for other destinations
Stayed in March 2024
Reviewed: 23 March 2024
Sheree
AustraliaNothing
Loved the location, walking distance to everything… very clean, roomy comfortable bed and poolside perfect! Lovely hosts ….
Stayed in March 2024
Reviewed: 19 March 2024
Conchur
AustraliaNil
Fantastic location,everything you could want in close walking distance. Unit was clean spacious and comfortable. Very quiet relaxing stay.
Stayed in March 2024
Reviewed: 16 March 2024
Lorraine
AustraliaFew too many signs how much you would be charged for extra toilet rolls etc
Brilliant location quite hotel no kids so allowed to smoke
Stayed in March 2024
Reviewed: 10 March 2024
Julie
AustraliaNothing
The room was great, the airconditioning was extremely welcome and the pool was fabulous.
Stayed in March 2024
Reviewed: 3 March 2024
Jeannette
AustraliaNothing
The location, parking and room is very spacious and nice.
Stayed in February 2024
Reviewed: 19 February 2024
Heather
United KingdomIt felt very empty and I rarely saw anyone else although I know it was low season.
Was very comfortable and had everything I needed. My balcony overlooked the garden and pool but was very private at the same time. The bed and linen were very comfortable. Location was very central.
Stayed in February 2024
Reviewed: 11 February 2024
Brianna
AustraliaAbsolutely nothing to dislike about the property.
The friendliness of the staff on arrival and during the stay, the cleanliness of the apartments, the location, the cost, absolutely everything!
Stayed in February 2024
Reviewed: 27 January 2024
Janet
United KingdomNice size apartment with everything we needed for our stay. Bathroom could do with modernising.
Good location for all amenities. Lyn and Robert were very helpful in arranging transport to and from airport and providing local information.
Stayed in January 2024
Reviewed: 16 January 2024
Janet
AustraliaFabulous location in the heart of Port Douglas walking distance to everything. Room was nice bed very comfortable The owners Lyn and Rob very helpful and great people.
Stayed in January 2024
Reviewed: 13 January 2024
Lesley
AustraliaInstructions on where to park and how to access room without steps could have been much clearer and provided sooner.
Central location near shops and restaurants. Spa bath in room great. Pool nice and cool which is unusual in the wet season. Very refreshing. Kitchen large and well equipped. Spacious room with nice balcony to watch the world go by.
Stayed in January 2024
Reviewed: 17 December 2023
Jon
AustraliaGreat hosts & Great location (and great dog 😁)
Stayed in December 2023
Reviewed: 10 December 2023
Gavin
AustraliaCouch
Location
Stayed in December 2023
Reviewed: 10 December 2023
Oliver
United KingdomI would say that the online pictures oversold the pool area slightly.
Lovely flat in the amazing town of Port Douglas. Great place to explore and we based there to visit the great barrier reef. Great central location and the flat was ideal for what we needed. Surrounded by cafes, bars and restaurants and a supermarket nearby if you wanted to cook for yourself in the flat. Comfy bed, good aircon and quick wifi.
Stayed in December 2023
Reviewed: 3 December 2023
Mariaaevans
AustraliaWhile it does advertise it has stairs, it was difficult carrying bags up and down with a dodgy knee.
Fantastic location in the heart of Port Douglas. Easy walk to restaurants, beach, marina and shops. Room was big and cool. Comfortable bed. Off street undercover parking.
Stayed in November 2023
Reviewed: 30 November 2023
Bridie
United KingdomIt was annoying to have smoke from the next apartment balcony coming into our apartment - couldn't sit out when this was happening.
located right in the centre of port Douglas and it was a short walk to excellent restaurants etc.
Stayed in November 2023
Reviewed: 28 November 2023
Jane
New ZealandAmazing location, handy to shops and beach Friendly staff
Stayed in November 2023
Reviewed: 19 November 2023
Maureen
AustraliaNothing to complain about
Lynn was really lovely and looked after us very well. Her restaurant and activity recommendations were spot on.
Stayed in November 2023
Reviewed: 14 November 2023
Adina
CanadaOur room was a good size and had everything we needed for a multi-day stay. The staff were extremely pleasant and accommodating, and the facility was centrally located within Port Douglas. We enjoyed our time in the room, on our patio, and at the pool!
Stayed in October 2023
Ninh Binh, Vietnam
New Delhi, India
Pemuteran, Indonesia
Incles, Andorra
La Ceiba, Honduras
Solec Kujawski, Poland
Tallinn, Estonia
Noida, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content