9 Gregory Street, Mackay, 4740 Mackay, Australia
#42 of 64 hotels in Mackay
Guests' ChoiceBased on 996 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.4
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 7 May 2024
Nikki
AustraliaThe only complaint is that we couldn't stay longer.
Perfect sized room, with all the facilities. We visited Mackay for a sporting event and the Rydges provided everything we needed for a very comfortable and no fuss stay.
Stayed in May 2024
Reviewed: 7 May 2024
Debra
AustraliaPrice was good, great location, helpful staff
Stayed in May 2024
Reviewed: 15 April 2024
B
AustraliaThe show spray fell down when my partner turned the water off. It hit his head and made it bleed. When I had a shower I made sure I was standing back and I caught it so it didn't hit me.
clean and comfortable
Stayed in April 2024
Reviewed: 24 March 2024
Laurie
AustraliaShower too small
The location
Stayed in March 2024
Reviewed: 14 February 2024
Natalie
AustraliaWe found it hard to cool our room down the bedroom was a lot warmer than the rest of the unit
Great location close to lots of restaurants and bars
Stayed in February 2024
Reviewed: 5 February 2024
Vicki
AustraliaRooms were small & the furniture is a bit worn out.
Well located in CBD with free parking. Easy access to great walks around the Pioneer River. Comfortable if somewhat small room. Good idea to credit customers with a $10 voucher for each day they chose to re-use towels.
Stayed in February 2024
Reviewed: 1 February 2024
Danny
AustraliaLocation
Stayed in January 2024
Reviewed: 24 January 2024
Melissa
AustraliaNeeded more undercover parking. The rooms were a little need of care and attention. overall great stay.
Good size room with balcony. Great location in the city center of Mackay. Comfortable bedding. great air con system. mini bar and room service available. Lift service.
Stayed in December 2023
Reviewed: 7 January 2024
Cath
AustraliaThe property requires some maintenance as the air conditioner didn't work in the first room allocated.
the room was clean & confortable
Stayed in December 2023
Reviewed: 12 December 2023
Sinisa
AustraliaThere are not many car parks. Managed to find tight parking spot in the hotel car park only to find my car was damaged in the morning by person that was parked next to me who left earlier. As usual, the hotel doesn't take any responsibility in their own carpark.
Central location
Stayed in November 2023
Reviewed: 9 December 2023
Marc
AustraliaNothing
Comfortable and close to everything.
Stayed in November 2023
Reviewed: 4 December 2023
Krystal
AustraliaRooms were clean and comfortable. Plenty of room.
Stayed in December 2023
Reviewed: 25 November 2023
Simon
AustraliaLocking the internal door after 10.00pm does not protect guests who want to go to the bar or Pokie room . Guests are forced to walk out the front door and walk around the block to enter via Moss on Wood entrance. This is more dangerous due to the number of loiterers in the streets late at night. There has to be a better and more convenient way as this is not thinking of their guests safety. Regular business traveller to Mackay but I wont stay there again .
Staff on reception friendly.
Stayed in November 2023
Reviewed: 20 November 2023
Fiona
AustraliaLocation
Stayed in November 2023
Reviewed: 12 November 2023
Jo
AustraliaWater pressure was ridiculously low No movies on tv Longes very uncomfortable
Good location Was told breakfast wasn't included
Stayed in November 2023
Reviewed: 9 November 2023
Joseph
AustraliaNothing
Close to where we had to go. Good breakfast and entertainment was there.
Stayed in November 2023
Reviewed: 8 November 2023
Darren
AustraliaUnder cover parking was all taken, we checked in a little late.
Great set up and very convenient. food in the Moss on Wood was excellent. very friendly staff.
Stayed in November 2023
Reviewed: 27 October 2023
Savannah
AustraliaNothing
It was spacious
Stayed in September 2023
Reviewed: 23 October 2023
Cherie
AustraliaThe room was clean & spacious and the beds were comfortable (I like a soft bed)
Stayed in September 2023
Reviewed: 23 October 2023
John
AustraliaSmooth checkin and check out, nice food great view from top floor window
Stayed in October 2023
Reviewed: 8 October 2023
Jeff
AustraliaLong walk from lift
Location
Stayed in October 2023
Reviewed: 27 September 2023
Bartolo
AustraliaBeautiful location the pool was to die for
Exceptional location well man stuff worth every cent
Stayed in September 2023
Reviewed: 24 September 2023
Paula
AustraliaThe location was great, the room was self contained, clean and comfortable.
Stayed in September 2023
Reviewed: 7 September 2023
Colin
AustraliaThe shower was terrible. I also didn’t like the fact that there was a gaming room. Had I known I would not have booked the hotel.
breakfast was ok, not much variety. Rooms were large and comfortable
Stayed in September 2023
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