720-0065 Hiroshima, Fukuyama, Higashisakura-cho 1-1, Japan
#16 of 38 hotels in Fukuyama
Guests' ChoiceBased on 85 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
8.7
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Julia
GermanySmall room (as usual in Japan)
Very clean room and friendly staff. Good location close to train station
Stayed in May 2024
Reviewed: 27 April 2024
Marek
CanadaStayed there for one night. the front desk is on the 8th floor.The location is very good , with lots of restaurants and shops around, friendly stuff . Nice sight from the hotel room .
Stayed in April 2024
Reviewed: 9 April 2024
Yifan
AustraliaNil
Room is big enough for the family.
Stayed in April 2024
Reviewed: 7 April 2024
Reubben
AustraliaThe room we stayed in had a gap between the bath and the wall, which allowed water to get trapped and cause mildew to form. There was only a laundry on two floors so we had to change floors to access the laundry.
The hotel is close to the station, which is a short trip to Onomichi and Shimanami Kaido. There is also a grocery store next door. It was very convenient to explore Fukuyama while staying at the Richmond Hotel.
Stayed in March 2024
Reviewed: 20 November 2023
Dávid
HungaryNo particular problems. Be careful, the breakfast is mainly Japanese dishes, with some Western stuff, so plan ahead if you're not that into Japanese cuisine! Also: You can choose various plus amenities on the 8th floor reception of the hotel, but the shampoo, conditioner etc. are already in your room, so don't bother scrounging for those.
Very convenient if you're going to see Fukuyama Castle or want to be close to the station to go via bus to Tomonoura for example. There is a mall nearby, a traditional 50s, 60s type shopping quarter too, and Fukuyama Station itself has a lot of stores and restaurants, so you can get anything you need. There is also a full grocery store on the B1 floor a couple of steps from the hotel, and an Animate as well for anyone interested in Japanese manga and gamer culture.
Stayed in November 2023
Reviewed: 13 November 2023
Marco
JapanRight in front of the station. Clean.
Stayed in November 2023
Reviewed: 12 November 2023
John
AustraliaCan’t think of anything.
Traditional character of the room. The public bath. Water hot, environment clean.
Stayed in October 2023
Reviewed: 7 November 2023
Michael
AustraliaBe warned that the reception area is on the 8th floor.
Excellent hotel. I only wished there was a Richmond hotel in every Japanese city.
Stayed in November 2023
Reviewed: 17 October 2023
Li
United StatesCleaning and location
Stayed in October 2023
Reviewed: 25 September 2023
Oscar
GermanyExtremely comfortable beds. Staff was very polite and friendly as well.
Stayed in September 2023
Reviewed: 3 September 2023
Adriana
GermanySuper close to the station, but you can’t hear the trains. Very friendly staff, complimentary drinks (except during breakfast time) and comfortable beds.
Stayed in August 2023
Reviewed: 25 August 2023
Demarunsing
Japannone
Service and accommodation as well as the friendly staff
Stayed in July 2023
Reviewed: 31 July 2023
Hazel
JapanWater temperature
Customer service
Stayed in July 2023
Reviewed: 31 July 2023
Chan
JapanLocation is really nice and convenient. It's near the train and bus stations, supermarket, convenience store, malls and restaurant. Breakfast is Japanese and Western, it's quite good. What I like most is their free bar mainly because of the hot weather. The staff are helpful.
Stayed in July 2023
Reviewed: 14 July 2023
Cheryl
AustraliaLocation and staffs are friendly
Stayed in July 2023
Reviewed: 8 July 2023
Christine
BelgiumThe hotel is lovely. Very close to the JR station and a bus station as well. About a 2 minute walk. The staff are very friendly and quick to help with anything one might need.
Stayed in June 2023
Reviewed: 19 April 2023
Stina
GermanyThe reception/lobby was very hot when we checked in and out for some reason. (The rest of the hotel was very comfortable though.)
Big room, clean and with great AC and air purifier/humidifier which made the stay comfortable. Location was perfect for traveling since it's very close to the station. We stayed on the top floor (16) so it was quiet and we had a good night sleep before picking up some breakfast and having it in the castle park which is less than 5 min away.
Stayed in April 2023
Reviewed: 2 April 2023
Jeffery
AustraliaExcellent location just across from the train station. Nice room and facilities. Fukuyama is a nice town.
Stayed in March 2023
Reviewed: 16 March 2023
Chungkai
Taiwanhair dryer back filter is dirty
great location
Stayed in March 2023
Reviewed: 22 August 2022
Andrew
AustraliaClose to the train station
Stayed in May 2022
Reviewed: 3 April 2022
Jakub
Polandin the “superior” room there is a funny window in a bathroom wall with a curtain on the room side ;) If someone was taking a bath you could slide the curtain and they couldn’t slide it back
The rooms were very comfortable and clean.
Stayed in April 2022
Reviewed: 9 May 2024
Robert
United StatesLocation
Stayed in May 2024
Reviewed: 23 April 2024
Paolo
United StatesNone
Ambiance, Lobby, Room & Amenities
Stayed in April 2024
Reviewed: 19 December 2023
Brandan
United StatesThe bed is in a weird location in the room. Should have switched positions with the desk.
Clean room. Good amenities. Great location. Breakfast is good.
Stayed in December 2023
Chelmsford, UK
Dubrovnik, Croatia
Sainte-Sabine, France
Auckland, New Zealand
Campos do Jordão, Brazil
Kuala Lumpur, Malaysia
Sitges, Spain
Sarandë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content