209-217 The Esplanade, 4870 Cairns, Australia
#38 of 73 hotels in Cairns
Guests' ChoiceBased on 684 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.8
Staff
8.9
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 30 April 2024
Carolyn
AustraliaThe location was handy to city area, and harbour views great
Stayed in April 2024
Reviewed: 19 April 2024
Gabrielle
AustraliaNoise from the airport with planes taking off and revellers out the front!
Lovely decor and facilities. Great pool and wonderful views.
Stayed in April 2024
Reviewed: 19 April 2024
Tammy
AustraliaLocation was nice just a little far to walk for dinner as restaurant only opens for dinner on Thursday onwards. Breakfast was nice however tables were cleared and was hard to find a clean table. Had to ask for more food to come out when the dishes were empty.
Was comfortable and nice location. J
Stayed in April 2024
Reviewed: 15 April 2024
Andrea
AustraliaPlates not clean at breakfast, breakfast pastries, eggs, mushrooms etc were not nice. Room needs updating and A/C in room is freezing.
Staff were amazing, very helpful. Bed linen so soft. Location perfect.
Stayed in April 2024
Reviewed: 4 April 2024
Lydia
AustraliaLocation lovely bar & restaurant & staff
Stayed in March 2024
Reviewed: 26 February 2024
Dicker-lee
AustraliaA bit of a walk into the city but they had a shuttle bus which was great
They staff where great, nice pool and very comfortable
Stayed in February 2024
Reviewed: 6 February 2024
Jc
United StatesThe only thing I didn't like is that we found 2 cockroaches during out stay. I hear they fly in the air and it is difficult to control them...
We were a family of 4 and we stayed in The White House Port Douglas for 3 nights during December of 2023. We had a 2 bedroom apartment with 1 bathroom, kitchen, Washer and Dryer. One bedroom had a double/queen bed and the other had 2 single beds. There was a decent size living room, a small breakfast table. Things that are good: - Location: It is located just 1 block from the 4 mile beach. This is super convenient. - The shower and the Wash closet are in two different rooms which was very helpful for 4 of us. - The apartment was clean and updated. - The kitchen is well stocked with everything you need if you need to prepare meals. We didn't use the kitchen much but there was everything. - We had different towels for the beach and different towels for shower which was super appreciated - The check-in was very convenient. You are given a code to the safe and you take the keys from the safe and check-in to the apartment. We were able to check-in without any hassles. We also went right after the Cyclone Jasper and most of the other apartments were vacant. - There is a car park for the apartment and as there were only 2 cars it was easy to find parking.
Stayed in December 2023
Reviewed: 19 January 2024
Anthony
United KingdomPool
Clean room and good breakfast
Stayed in January 2024
Reviewed: 3 January 2024
Anoop
United KingdomIt was a bonus that the hotel was serving few Indian options in the breakfast but it was not time appropriate. Egg curry,Fried Rice and lentil curry is served in lunch and dinner
Good location Nice pool Helpful staff
Stayed in December 2023
Reviewed: 3 January 2024
June
AustraliaN/a
Views
Stayed in January 2024
Reviewed: 1 January 2024
Sharma
AustraliaRoom furniture
Location and facility and staff
Stayed in December 2023
Reviewed: 28 December 2023
Howard
AustraliaOutdoors could be cleared regularly, coffee cups, drinks left overnight, occupying tables. More rubbish bins Xmas rule,no alcohol can be purchased without a meal,government thong mb
Dedicated staff,extremely helpful, friendly Room upgrade Rooms very clean A favourite stay Tried to book for next year,Booked out...sad
Stayed in December 2023
Reviewed: 8 December 2023
Piotr
AustraliaA bit too far from Cairns center
Friendly and helpful staff, clean room with a balcony Great Thai restaurant just across the street
Stayed in November 2023
Reviewed: 21 November 2023
Kelly
United KingdomHotel downstairs ie bar and pool area was amazing. Rooms very dated
Location was perfect, especially as we went on a few trips from the harbour. Staff very friendly and helpful
Stayed in November 2023
Reviewed: 16 November 2023
William
United KingdomBathroom had cracked mirror and was a bit shabby/tired.
The view!
Stayed in October 2023
Reviewed: 12 November 2023
Jacqui
Australianothing
Big rooms, comfy bed, great bar, restaurant and pool
Stayed in November 2023
Reviewed: 8 November 2023
Nigel
United KingdomIt’s an old facility and that reflects in the room fixtures and fittings. Great bed.
Beach side. Away from the main road.
Stayed in November 2023
Reviewed: 4 November 2023
Nicole
AustraliaOlder and basic rooms.
Great Staff and beautiful location.
Stayed in October 2023
Reviewed: 3 November 2023
Steven
AustraliaRoom was clean spacious and bed comfortable
Stayed in October 2023
Reviewed: 25 October 2023
Rohini
Australiaa bit dated
close to the airport for a layover
Stayed in September 2023
Reviewed: 25 October 2023
Sinclair
ChileLong walk 30mins to the central part of the city
Stayed in October 2023
Reviewed: 23 October 2023
Dale
CanadaShould have booked a room with a full ocean view instead of a partial view.
The breakfast and the view to the water was great. It's a 15-20 minute walk to the centre which make the location relatively quiet, expect for a few flights above.
Stayed in September 2023
Reviewed: 20 October 2023
Trevor
AustraliaClimbing into the shower over bath tub rim. I have mobility ussues.
Very comfortable bed and pillows.
Stayed in October 2023
Reviewed: 20 October 2023
Kim
AustraliaIn-house dining limited for gluten free. Shower over bath too dangerous. Couldn't stream on TV.
Great location. View amazing. Lovely staff. Comfy bed and clean room.
Stayed in October 2023
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