86 The Esplanade, Surfers Paradise, 4217 Gold Coast, Australia
#111 of 879 Holiday rentals in Gold Coast
Guests' ChoiceBased on 11197 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 30 May 2024
אלינור
IsraelSuch a lovely place. Good location and amazing view from rooms! We like it a lot
Stayed in May 2024
Reviewed: 30 May 2024
Roger
Australiaparking
not applicable
Stayed in May 2024
Reviewed: 29 May 2024
Bharti
New ZealandCheckin was delayed with slow service
Good size room with spectacular view and good facilities
Stayed in May 2024
Reviewed: 29 May 2024
Vaasanthan
Saudi ArabiaNil
The staff was very helpful and attentive
Stayed in May 2024
Reviewed: 29 May 2024
Claudette
New ZealandOutdoor pool was closed & the indoor pool had an incredible amount of chlorine in in - very busy.
Location was good & easy to walk to Cavill st. Apartment was just gorgeous with a stunning view of the ocean.
Stayed in May 2024
Reviewed: 29 May 2024
Francesco
Australiasink is little bit smelly. but staff helped straight away.
Excellent view from our room. staff is very helpful
Stayed in May 2024
Reviewed: 29 May 2024
Heather
AustraliaI like everything about the place
Highly recommend just beautiful we will be back
Stayed in May 2024
Reviewed: 28 May 2024
Sostka
NepalPlease, take this as an feedback to improve rather than a complain. The first entered the room and opened the curtain saw fingerprints on the window. Secondly, I found fingerprints all over the glass and cups which, wasn't checked properly when ex-customer checked out. Thank god we have amenities to start with so, we can clean the dishes ourself. Also, there was leftover soap residues on the showerhandle from previous checkout. The little space, between the main door and the cupboard was also not cleaned as there was hair pins, dust and hairs. So, it would be great if next time these little details will be checked throughly which will enhance the experience of the customers.
The admin staffs were all amazing with lovely smile on their face 24/7, very warm greetings and ready to help at any time. The location was excellent, the view from room was magnificent with city view and beach. Also the neighbour was lively. Also, being provided 24/7 reception desk is what I love the most whenever I book with Meriton that gives me a sense of relief. Besides, the facilities with indoor/outdoor pools, sauna and gym I enjoyed how I could use gym even on my holidays. And ny mom loved the hot water on the pools and sauna❤️
Stayed in May 2024
Reviewed: 28 May 2024
Lance
AustraliaThe parking yard (a small walk) was a bit of a pain to have to walk with our stuff as the area out front didn't really cater for you to leave your car there. I think that's only temporary though and definitely wouldn't deter me from staying again.
We requested one of the rooms had 2 single beds instead of 1 king (the beds could be separated) and the room was set up perfectly on arrival. The location was also beautiful and well worth paying a little extra for ocean views!
Stayed in May 2024
Reviewed: 28 May 2024
Amar
AustraliaOff site parking although we got on site parking later on
Location and comfort
Stayed in May 2024
Reviewed: 28 May 2024
Aliitasi
AustraliaBeautiful and modern
Stayed in May 2024
Reviewed: 28 May 2024
Jenny
AustraliaUnfortunately I never found the pillows comfortable, I tried all.
We did it have pleasure.
Stayed in May 2024
Reviewed: 28 May 2024
Gay
New ZealandN/A
Fabulous view, lovely spacious rooms and amenities, really well appointed and excellent concierge staff (thanks Matt). Good restaurants and spa in the building and good carparking.
Stayed in May 2024
Reviewed: 28 May 2024
Jeet
AustraliaNo parking on site
Stayed in May 2024
Reviewed: 27 May 2024
Cindy
AustraliaThe TV was annoying how you had to connect it to your phone. Couldn't even get free to air channels to work.
Pools and location was amazing
Stayed in May 2024
Reviewed: 27 May 2024
Clare
United KingdomQueues for check in
Incredibly spacious suite with view. Well appointed and very comfortable
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
New ZealandNothing.
Location.
Stayed in May 2024
Reviewed: 27 May 2024
Tamika
AustraliaMore parking.
The room was beautiful, the bed was so comfortable, staff were amazing. We loved our stay. Thank you!
Stayed in May 2024
Reviewed: 27 May 2024
Jigisha
AustraliaNo on site parking available
The location of the hotel
Stayed in May 2024
Reviewed: 27 May 2024
Jodie
AustraliaHow the reception area felt like a business building and not a stay away , need photos of people's experiences there .
The staff was understanding and professional
Stayed in May 2024
Reviewed: 27 May 2024
Anton
SingaporeNot much not to like. Would like to see a proper rewards program for loyal patrons. Would also expect the onsite restaurants to be open 7 days a week. Not a fan of the closed balcony.
The new condition of the room and the amenities. The views were amazing.
Stayed in May 2024
Reviewed: 27 May 2024
Debra
AustraliaThere were pieces of fake eyelashes stuck to the tea bags in the kitchen. A bit offputting in regards to hygiene but funny at the same time. Was advised that the room would have a coastal view but could not see any part of the ocean or beach. Paid parking onsite was resevered for people who booked the more expensive room types. Felt a little unfair that we could not pay for onsite parking just because we only needed a small room due to 2 people staying. Would of loved some instant coffee satchets due to the environmental damage caused by using pods. Only dairy milk offerred, no plant based alternatives.
Location was great, a bit outside of the main hustle but an easy walk to restaurants and activites. Staff were friendly. Parking along the esplanade was free on the weekends and often closer than the carpark the reception staff advised you that you could pay for parking at. Was a fair walk from the optional offfsite paid parking so worked out better to fins somewhere to park for free on the Espanade of a weekend. Beds were comfortable. Curtains blocked the light well. Aircon was good and realatively quiet. Coffee pods were provided for machine.
Stayed in April 2024
Reviewed: 26 May 2024
Jasmine
AustraliaAs it is coming on winter the indoor pool and spa could be warmer. The sauna made up for this.
The concierge staff were very helpful and informative on arrival. The room was upgraded without asking prior. The bed was comfortable and the living/kitchen was fantastic.
Stayed in May 2024
Reviewed: 26 May 2024
Nichole
AustraliaThe outdoor pool was closed for majority of our stay which was quite disappointing as l was hoping to use this area more for tanning or relaxing. This was closed for maintenance most days. Parking was offsite but a short walk. The rooms were spacious and very modern. I would definitely stay again
The Hotel was stunning, great location! The view was stunning but it was obstructed by the enclosed balcony which gave limited fresh air. The staff we so lovely and helpful especially when needing extra coffee and consumables.Parking was offsite but a short walk. The rooms were spacious and very modern. I would definitely stay again
Stayed in May 2024
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