1024 Nelson Bay Road, Fern Bay, 2295 Newcastle, Australia
#20 of 123 hotels in Newcastle
Guests' ChoiceBased on 1375 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
9.3
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 25 May 2024
Mikulas
AustraliaNothing related to the room. Only think that was limited was catering facilities - they didn't have a cook so options for breakfast very limited.
Room was a very good size for family of 4 as there was an extra bed. Good layout and facilities: fridge, kettle and toaster. Room looked recently refurbished and tidy and clean.
Stayed in April 2024
Reviewed: 25 May 2024
Melinda
AustraliaLovely staff, clean, laundry
Stayed in May 2024
Reviewed: 21 May 2024
Leanne
AustraliaGreat location and there is always a warm friendly welcome lovely staff. The rooms are very comfortable and always very clean.
Stayed in May 2024
Reviewed: 19 May 2024
Tina
AustraliaEasy parking Close enough to the city Space for luggage on luggage rack Microwave and fridge
Stayed in May 2024
Reviewed: 17 May 2024
Trina
AustraliaHelpful staff, extremely comfortable bed, very clean and new
Stayed in May 2024
Reviewed: 17 May 2024
Muhammad
AustraliaBathroom door was without lock and was a bit wonky.
Room was as good as I expected, clean bedsheets, well managed room. Had all the ammenities like oven, electric kettle, iron with stand and toaster. Had a lovely stay.
Stayed in May 2024
Reviewed: 14 May 2024
Moira
AustraliaThe bathroom was serviceable but for tall or older less mobile people a bit too cramped.
It was very clean and the bed was very comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Jolly
AustraliaToilet space was very cramped.
Clean and comfortable bed.
Stayed in May 2024
Reviewed: 12 May 2024
Ellen
AustraliaThe car park is a bit tight.
Stayed in May 2024
Reviewed: 11 May 2024
Shery
AustraliaClean. Well appointed.
Stayed in May 2024
Reviewed: 11 May 2024
Eileen
AustraliaThe gentleman on reception was most helpful with his directions and had a really friendly manner
Stayed in May 2024
Reviewed: 10 May 2024
Yaoyao
AustraliaI would give 10 out of 10!
I went in early just pass 8am in the morning, asking reception if I could sit in the front office working on my laptop. I was so surprised I got my room key straight away “it’s ready for you”!
Stayed in May 2024
Reviewed: 9 May 2024
Ian
AustraliaOne thing that annoyed me, though, was the lack of "Face washers". This is the 2nd time we have come across this. There was a note on the piece of paper that we were handed, but of course, we waited until we got to our room to read it. And there it was, "will be provided upon request". Well, we were not about to march back down to reception and get them. I can't understand people providing " Bodywash" and not having washers to go with them. I am certainly not going to carry around a wet cloth in a plastic bag just to use their bodywash. Imagine the smell after a few days. Ughh.. no, it's back to good old soap for me. Apparently, it is becoming a thing now a days. This is one trend that needs to stop.
The rooms were very modern, clean and fresh. Also very comfortable. The beds were so soft and comfy - the best we have had this whole trip (AH BEARD). I travel with a single mattress topper (so inconvenient, so we don't travel as much now). Also, all the lights worked. Believe me when I say it's a first. We travelled for 24 days, and this was the only place where all the lights worked - yeh!! We liked this place a lot. The motel has a lot of stairs - I mean ALOT. There were even more stairs in our room. It was on 2 levels. We had quite a bit of a problem getting our gear into the room. Despite requesting limited stairs, we were given the one with the most. (Should have booked the disability room, as we do have a sticker.) But if you are fit and not mobility impaired (as we were), there was a great view from your front verandah, with chairs and table to enjoy a drink. It really is a stylish place to stay. Oh, I almost forgot, they have meals for you to heat up in your microwave - restaurant was closed due to no chef. There was a great selection as well, including desert. Unfortunately, we had already bought our frozen meal for the night (pity that). The prices were reasonable as well. Now, this would be a great trend to encourage.
Stayed in May 2024
Reviewed: 9 May 2024
Smriti
AustraliaI like the peaceful environment. I like the staff very kind n helpful. Room was perfect.
Stayed in May 2024
Reviewed: 3 May 2024
Sam
AustraliaThat there wasnt a beach close by the pics are a bit deceptive
The scenery it backs onto a golf course
Stayed in April 2024
Reviewed: 1 May 2024
Paul
AustraliaVery clean comfortable rooms with a good price. Right on the golf course. Great showers, comfortable beds.
Stayed in April 2024
Reviewed: 27 April 2024
Candice
AustraliaBathrooms have seen slightly better days as tiles are cracking and missing pieces out of them, shower was small and no door on it so bathroom floor gets pretty soaked.
Rooms were clean and beds were super comfy. Rooms are spacious and plenty of little bonuses like tea, coffee, biscuits,shampoo, conditioner, body wash etc.
Stayed in April 2024
Reviewed: 25 April 2024
Hannah
United KingdomThe room and bathroom were a bit small. It would have been okay just the 2 of us but with a baby and travel cot it was a tight squeeze. There are laundry facilities but you have to pay to use them.
The location was good for us, it was nice and quiet but only a short drive into Newcastle when we wanted to go. The beaches are also close by. The room was clean and they offer utensils and things if you need them. They also offer food onsite but I did not try it.
Stayed in April 2024
Reviewed: 24 April 2024
Norrie
New ZealandNA
NA
Stayed in April 2024
Reviewed: 21 April 2024
Jo
Australiaability to leave my car and get transport to Newcastle airport
Stayed in March 2024
Reviewed: 18 April 2024
Carol
AustraliaAir con not heating
Did not order
Stayed in April 2024
Reviewed: 18 April 2024
Sneha
IndiaRooms were spacious and clean. John - the property manager here greeted us when we reached there and have us an early check in as the room was available with no additional charge. Loved the service here.
Stayed in April 2024
Reviewed: 17 April 2024
Linda
United KingdomSlightly too far away from where we wanted to be.
The beds are very comfortable, towels and consumables were refreshed each day.
Stayed in April 2024
Reviewed: 17 April 2024
Vikas
AustraliaGood location, friendly staff
Stayed in April 2024
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