Reviews of Sydney Central Hotel Managed by The Ascott Limited 4 stars
169-179 Thomas Street, Sydney CBD, 2000 Sydney, Australia
#134 of 325 hotels in Sydney
Guests' ChoiceReview score
Based on 494 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.2
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Facilities
8.3
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Staff
9.1
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Value for money
8.1
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Free WiFi
7.7
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Reviewed: 28 April 2024
Donna
Australia14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Had to request extra mug,glasses,spoon,towel even booking was for three people.
Location was great.
Stayed in April 2024
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Reviewed: 27 April 2024
Tiffy9551
Australia6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 7 nights
- • Submitted via mobile
When the room was made up, there were no bin liners put back in the bins, and some of the rubbish was left in the rooms... plus no tea bags.. we found an empty bottle of water under the bed from the last people. Also the meals have not changed since September, they are the same only more expensive because they give you wine. But I don't drink. They need fried eggs on the buffet as they are $14 for 2 eggs. $25 Per person and kids eat free is great, but you have to remember and book the night before, or you have to pay $36 per person, which is steep. A bigger fridge and a microwave wave would be nice in these rooms The bathrooms are a little small, and the shower over the bath isn't good for people who have hip problems. If I had my parents there, they wouldn't be able to get in that shower
The staff were very friendly , the location was perfect. Breakfast was lovely all you could eatmake sure you book it the night before.. Beds comfy. But it would be better if it were two singles and a queen. Anzac morning biscuits were perfect.. thank you
Stayed in April 2024
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Reviewed: 26 April 2024
Marina
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
Good location, lovely pool for hot days, beds were comfortable
Stayed in March 2024
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Reviewed: 26 April 2024
Alexis
Australia7 reviews9.0“Best family-stay hotel we've found in Sydney. Best buffet breakfast, helpful staff and close to Central station, cit”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Pool water seemed to need better cleaning?
Location, staff, facilities perfect for family stays
Stayed in April 2024
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Reviewed: 26 April 2024
Ed
Australia14 reviews9.0“An excellent place to refresh after a long flight. Our air crew were staying there too.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really
Great vibe, nice room, close to central, friendly staff and excellent breakfast.
Stayed in April 2024
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Reviewed: 26 April 2024
Renee
Australia8 reviews9.0“Perfect in everything”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Location , very clean
Central to everything
Stayed in April 2024
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Reviewed: 25 April 2024
Melanie
Australia7 reviews9.0“Good night away”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Pillows need replacing.
Breakfast was good value for the money. Would definitely stay here again
Stayed in April 2024
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Reviewed: 25 April 2024
Liam
Australia24 reviews2 helpful votes9.0“Ideal location for exploring Sydney”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
A couple of the amenity bottles in the bathroom were empty. Some visible wear and tear in the apartment but not a big deal.
Great location and reasonably priced for what it is. Breakfast was yum – good range of options.
Stayed in April 2024
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Reviewed: 25 April 2024
Robyn
Australia12 reviews8.0“Very clean and comfortable rooms, nice restaurant and bar down stairs.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Very friendly and helpful staff. Loved the restraint and bar.
Stayed in April 2024
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Reviewed: 25 April 2024
Amee
Australia5 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Maybe some more vegetarian options on menu but that's only a minor thing
Very friendly staff, room was clean, good location
Stayed in April 2024
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Reviewed: 25 April 2024
Jacqui
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
The pillows were all firm and high....some need to be soft and low. There was no QR code for the room service menu in the room. The body wash was empty when we arrived and was not filled when the room was serviced during our stay.
The location was great with easy walking to Darling Harbour and the Haymarket area was well as train and light rail services. The rooms were a great size, they were clean, with comfortable beds and a good shower.
Stayed in April 2024
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Reviewed: 25 April 2024
Lozan
Australia1 review9.0“It’s central to all the places of interest we went to. They let us check in early because there was a room available for”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
It’s spacious and clean with really comfortable bed and pillows.
Stayed in April 2024
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Reviewed: 25 April 2024
Kishore
India10 reviews1 helpful vote7.0“Good could have been better if breakfast was good enough”- • Leisure trip
- • Solo traveller
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Expensive ! Breakfast was repetitive and expensive , breakfast is the only food every guest looks forward for it was boring nothing new ! Indian part of the breakfast bad taste was awful !
Cleanliness and friendly staff
Stayed in April 2024
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Reviewed: 24 April 2024
Kellie
Australia4 reviews7.0“It’s always clean and the staff are all very good.”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Good location
Stayed in April 2024
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Reviewed: 24 April 2024
Brett
New Zealand8 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Location great
Stayed in April 2024
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Reviewed: 23 April 2024
Baliga
Australia10 reviews9.0“Satisfactory”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Parking faciiities are confusing . The property should have simpler arrangement with Wilson
Location and great breakfast spread
Stayed in April 2024
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Reviewed: 23 April 2024
Jasmine
Australia3 reviews9.0“Comfortable large rooms close to Chinatown, Capitol Theatre, Central station, and lightrail.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
-no obvious wheelchair or pram accessibility to the property with stairs only at the front. We didn't require a ramp, but if you did, even mindful of having to carry heavy luggage, I'd definitely ask the property.
-11am late checkout felt much more relaxed after a late night out for a show. -Bag storage so we could go out for lunch on our day of check out without lugging suitcases. -comfortable larger rooms with a bath. -nice short stroll to Chinatown, Capitol Theatre, Central Station and the lightrail to explore the city.
Stayed in April 2024
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Reviewed: 22 April 2024
Bertoldpm
Spain59 reviews10 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 5 nights
- • Submitted via mobile
The only thing l did not like is that, on my last day there out of five, the room service job was very superficial: they did not put the pillows on the bed, left an used spoon on the table, did not leave any floor mats for the shower... pretty pretty rushed, which sorta stained the experience of what otherwise is, a very good hotel.
The staff is very helpful and attentive. The rooms are comfy to be in and with cozy lights. Breakfast is wonderful, though l wish it would have been earlier during the weekends. The hotel is well located, yet very quiet.
Stayed in April 2024
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Reviewed: 22 April 2024
Heather
Australia11 reviews8.0“Great location and great sleep.”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
A little more flexibiility in the breakfast discount/early check in when unable to use the breakfast as checking out early.
Good coffee onsite. Luggage storage. Location is great, right near central
Stayed in April 2024
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Reviewed: 22 April 2024
Jessica
Australia6 reviews9.0“Love staying at this hotel when in Sydney. Recommend.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Not enough mugs and glasses provided for number of occupants in room. Body lotion and shower gel empty - left note for housekeeping to refill, only body lotion refilled.
Affordable, great location, clean rooms, very comfortable beds, friendly staff, nice restaurant.
Stayed in April 2024
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Reviewed: 22 April 2024
Daniel
Australia4 reviews9.0“Great”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nil
Location & parking
Stayed in April 2024
-
Reviewed: 22 April 2024
Prani
Thailand6 reviews9.0“great stay”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 4 nights
nothing
size of my room
Stayed in April 2024
-
Reviewed: 22 April 2024
Laura
Australia5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Shower bath quite difficult to access due to fixed glass panel Some extra cleaning in bathrooms required Some biscuits to accompany the tea / coffee would be nice
Comfortable beds Roomy Yummy breakfast
Stayed in April 2024
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Reviewed: 21 April 2024
Donald
United States7 reviews8.0“Great Location”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 6 nights
- • Submitted via mobile
The rooms are very dated, and the furniture is worn. Definitely needs a refresh. We realize that ownership had just changed when we arrived (this happened between the time we booked and when we arrived). Hopefully they will start updating the rooms.
The location and lobby area were great. Easy walk to Darling Harbor and the light rail. All areas of the hotel were clean.
Stayed in March 2024
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