7685 Goulburn Valley Highway, Kialla, VIC 3631 Shepparton, Australia
#21 of 28 hotels in Shepparton
Guests' ChoiceBased on 522 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.0
Facilities
7.6
Staff
8.2
Value for money
8.1
Free WiFi
6.4
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End of dialog contentReviewed: 31 December 2023
Mayne
Australiavery clean ad comfortable
Stayed in December 2023
Reviewed: 27 December 2023
Mohammad
AustraliaNothing to dislike.
Room size is great. Access to town is easy. Located on the way to Melbourne but far enough from HIghway so its not noisy.
Stayed in October 2023
Reviewed: 26 December 2023
Ashlea
AustraliaHaving to wait so long when checking in.
Nice and quiet
Stayed in November 2023
Reviewed: 23 December 2023
Derek
AustraliaPool needed a good clean(would not use).Pool surrounds and grass area in bad need of attention.Furniture adequate but very dated.
Towels and linen were clean and fairly new.
Stayed in December 2023
Reviewed: 10 November 2023
Kola
AustraliaThe spa bath was not a spa bath, big let down, was more of an oversized bathtub. Rubbish all along back verandah area. Sheets had blood droplets on them - not ours!
The view of the water was nice and bed was comfortable
Stayed in November 2023
Reviewed: 1 November 2023
Michael
AustraliaNothing
Spa bath-/ needed it after busy day
Stayed in October 2023
Reviewed: 30 October 2023
Mick
AustraliaNo Wi-Fi or internet, television stopped working and no cleaning
Price
Stayed in October 2023
Reviewed: 29 October 2023
Pinot
AustraliaNo wifi, very unhelpful staff
No wifi, very unhelpful staff,
Stayed in October 2023
Reviewed: 22 October 2023
Fiona
AustraliaThis property has deteriorated over the past 12 years that I have been staying here.
Plenty of room to park a large trailer
Stayed in October 2023
Reviewed: 5 October 2023
Michael
AustraliaGreat— liked the corner spa
Stayed in October 2023
Reviewed: 1 October 2023
Hongzhi
Australiabed saggie, facility really old and outdate. Room service only clean bin and flaten the bed, did not even clean dirty table or rinse dirty cups.
Stayed in October 2023
Reviewed: 27 September 2023
Maria
AustraliaThe quilt was very stained and quite off putting. The freezer was completely frozen over so we couldn’t use it. Crockery had coffee stains and nothing matched. No bulb in bedside lamp. Room was very aged but could easily be improved with some a few tweaks.
Location is good and room was large and quiet
Stayed in September 2023
Reviewed: 27 September 2023
Joel
AustraliaThe weather was cold
Very friendly staff and lovely large rooms very nice
Stayed in September 2023
Reviewed: 19 September 2023
Craig
AustraliaThis place would be really nice if they took some care and look after the place It’s a beautiful place it’s just lacking a bit dirty and just not looked after
Stayed in September 2023
Reviewed: 16 September 2023
Andy
AustraliaThe shower was very poor with the doors not working properly and gaps in the glass letting water out onto the floor. Pillows were rock hard and the bed old and lumpy. Curtains torn and overall the room was very tired and dated. Huge gaps in the door and the security chain installed incorrectly allowing anyone able to slide it up and off the latch.
This place is out of town so quiet and no issues with security. Plenty of parking. Shower pressure was also good. That’s it really
Stayed in September 2023
Reviewed: 14 September 2023
Leigh
AustraliaWe couldn't get the room warm, the split air con wasn't working, and we couldn't get foxtel on TV.. You guys should at lest have foxtel for all rooms at the motel.. Instead of asking the customer to use their own password.. Seriously you're travelling who in the heck remembers their password for foxtel 🙄🙄 come on you guys need to up your game.. 8
Room was nice and big, that's about it.
Stayed in September 2023
Reviewed: 12 September 2023
Natalie
AustraliaVery out dated
Stayed in September 2023
Reviewed: 9 September 2023
Adam
AustraliaVery dated room and in need of a good make over. Single bed was not very good. Some maintenance required such as blocked drain, broken power point and overdue test and tag for kettle.
The staff were great
Stayed in September 2023
Reviewed: 4 September 2023
Gaynor
AustraliaSee above.
Had coffee cups but no teaspoon. Microwave but no cutlery. Very weird. Couldn’t get heater to work but no notice about pressing a button.
Stayed in July 2023
Reviewed: 30 August 2023
Michael
AustraliaNot very clean. Bedding was stained.
Quiet
Stayed in August 2023
Reviewed: 27 August 2023
Aletta
AustraliaIt does not look near as the photos on webside
It needs a big clean up and alot of maintenance and a kitchenette with a little stove. More cutlery
Stayed in August 2023
Reviewed: 21 August 2023
Lisa
AustraliaWent for a smoke and the backdoor locked on itself Stood at reception for over 30 mins Trying to wake staff to unlock door. Then when he come unlocked it Tryed to make me feel crap because he has to be up at 4.30am And he is always being woke up. Not friendly staff even on arrival no chat just pay and leave. No customer service! And the grass out the back of property needs mowing bad.
The room was clean. Large room.
Stayed in August 2023
Reviewed: 19 August 2023
Mike
AustraliaHavent got anything negative to say
How clean the room was
Stayed in August 2023
Reviewed: 18 August 2023
Rosemary
AustraliaLovely view out the big glass doors and a large spacious room which had beautiful perfume fragrance.. not the usual air freshener which I find sickening. A blossoming tree at the front door.. like Kyoto . And a restful spar bath.
Stayed in August 2023
Reviewed: 8 August 2023
Kathy
AustraliaStained sheets, spa not working, no exhaust fan in bathroom so floor slippery and mirror fogged up and everything was wet, 1 cup to share between two people.
Shower
Stayed in August 2023
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