30 Phillip Street, Parramatta, Parramatta, 2150 Sydney, Australia
#138 of 323 hotels in Sydney
Guests' ChoiceBased on 3529 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 26 February 2024
Tameka
AustraliaVery expensive price increase due to the Taylor Swift concert. $3400 for 4 nights.
Staff were very nice. Our car didn't fit in the car park due to height restrictions and we were able to park in a space next to the drive way which was very much appreciated. The hotel had Taylor Swift playing for the weekend and decorations due to the concert being on which created a great atmosphere. The location was good with Eat Street food options and easy to access the train and ferry.
Stayed in February 2024
Reviewed: 26 February 2024
Joanne
AustraliaVery small bathroom considering the size of the room. The extra cost of $35 a night to park our car at the hotel. $200 bond is ridiculous
Great location for restaurants. Large comfortable bed
Stayed in February 2024
Reviewed: 26 February 2024
Coralie
FranceToo expensive for what it is, 300euros for one night...
The room was perfect, clean, with a big TV and even a boiler for the tea. The receptionist was very professional.
Stayed in January 2024
Reviewed: 24 February 2024
Christopher
United KingdomExcellent breakfast, loved the choice
Stayed in February 2024
Reviewed: 23 February 2024
Aunch
AustraliaA little on the expensive side over one night stay, also not particularly fond of having to leave a $200 bond
Was a friendly environment, staff were very nice and helpful, overall a good experience.
Stayed in February 2024
Reviewed: 22 February 2024
Jason
Australiaroom service food was ok (a little on the dry side. Prices of the room service meals and alcohol was very reasonable.
parking, checking in, room service,
Stayed in February 2024
Reviewed: 22 February 2024
Lucy
AustraliaBathroom is too small for someone with mobility issues, air con too warm, parking areas too small in regards to accessibility, you really can only fit very small cars, and charged extra for parking making an expensive stay for the area, still have not received copy of my invoice, looks like charged double for parking
Bed was nice and room size was fair, access to rivercat is good only 2 blocks walking distance
Stayed in February 2024
Reviewed: 20 February 2024
Jeeva
AustraliaParking facility as it’s 1.9m which doesn’t allow a SUV with roof racks
Room was smaller than expected but was comfortable and clean which was all you need after travelling for work.
Stayed in February 2024
Reviewed: 18 February 2024
Makenna
AustraliaThe room had a slight smell of cigarettes which we couldn't work out the reason. Maybe the sheets or the carpet. Not strong enough to interfere with our stay, but noticeable when you walk in the door.
So clean, comfortable and quiet. Right in the centre of Parramatta and walking distance to everything.
Stayed in February 2024
Reviewed: 16 February 2024
Liz
AustraliaIt needs an upgrade to the 21st century
Stayed in January 2024
Reviewed: 15 February 2024
Jacqueline
AustraliaI didn’t like the huge bond taken to stay one night. When you’re on a budget and don’t use credit cards, this hard to come by. I know it’s returned. But you have card details and even if you did $50, its just so intrusive especially when on a budget.
Staff were so nice and accommodating. Clean & comfortable room. Short walk to trains.
Stayed in February 2024
Reviewed: 15 February 2024
Eve
AustraliaSomeone left gum on the wall????
It was nice and clean
Stayed in February 2024
Reviewed: 14 February 2024
Naomi
AustraliaAll good
Nice big modern room Location
Stayed in February 2024
Reviewed: 13 February 2024
Alderson
New ZealandRoomy room, clean and tidy
Stayed in February 2024
Reviewed: 13 February 2024
Cass
AustraliaParking can be a pain if it is really busy
Spacious rooms, great staff
Stayed in February 2024
Reviewed: 12 February 2024
Stephen
AustraliaComfortable and relaxing
Stayed in February 2024
Reviewed: 12 February 2024
Ying
AustraliaNoise. Neighbours’s door swipes and bathroom activities (toilet flush, showers) are audible. Loud aircon.
Cleaniness
Stayed in February 2024
Reviewed: 12 February 2024
Melissa
AustraliaPaying extra for parking
Everything except paying for parking on top of the stay
Stayed in January 2024
Reviewed: 11 February 2024
Greg
AustraliaNo view from our room despite being of the understanding there would be . It was simply overlooking the other properties
Property was clean and the room we had was in the new part of the hotel. We upgraded our room
Stayed in February 2024
Reviewed: 6 February 2024
Joe
AustraliaAircon was working, but not like I expected it too.
Everything was good, all the staff were absolutely excellent!
Stayed in February 2024
Reviewed: 4 February 2024
Julie
AustraliaThe cockroach in our room
Spaciousness of the corner room
Stayed in February 2024
Reviewed: 2 February 2024
Diksha
NepalBest location to expore the beauty of Parramatta
Stayed in January 2024
Reviewed: 2 February 2024
Glenn
AustraliaCleaning staff were very friendly
Stayed in January 2024
Reviewed: 1 February 2024
Victoria
AustraliaNot the hotels fault but being woken up by someone smoking in a room next door with smoke coming through the vents at 3.30am, reception said they would
Well located and reception staff were lovely
Stayed in January 2024
Reviewed: 30 January 2024
Peter
Australiablack out curtains, sound proof room
Stayed in January 2024
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