30 Phillip Street, Parramatta, Parramatta, 2150 Sydney, Australia
#136 of 325 hotels in Sydney
Guests' ChoiceBased on 3528 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 11 May 2024
Fdo
AustraliaCheck in took more than 10 minutes wich is long time
Stayed in May 2024
Reviewed: 9 May 2024
Patrick
AustraliaNot king sized bed, two queen singles pushed together. Was no water in room. Room service always late and confused. This is a 4 stat MAX hotel. No good view.
Nice bed and room.
Stayed in May 2024
Reviewed: 2 May 2024
Monica
AustraliaThe breakfast served everyday is the same. They are pretty good, but I'd be keen to try other hotels who might have more variety of options.
I've stayed in this hotel for almost every year in the past 13 years, so I know what to expect. It is a safe go-to hotel. The price, amenities, location, and breakfast are good. Nothing has changed.
Stayed in April 2024
Reviewed: 30 April 2024
Carol
AustraliaEV chargers were out of service
Great location to restaurants, good breakfast buffet
Stayed in April 2024
Reviewed: 27 April 2024
Robyn
AustraliaBreakfast box ordered for 6am as we had to leave at 6-15. It didn’t arrive. So disappointed .
Comfortable
Stayed in April 2024
Reviewed: 26 April 2024
Tulip
AustraliaThere seemed to be a lack of staff to clean the room. We had to go and ask a few times before it happened. Also door signs like ‘Please clean my room’ were missing. Restaurant was equally hands off and slow with a push towards self service. Just a lack of attention to detail suggesting insufficient staff.
Convenient location. Clean.
Stayed in April 2024
Reviewed: 24 April 2024
Adam
AustraliaThe bathrooms were extremely small. Not that you need a lot of room but the door barely swung past the toilet and when opened blocked the shower entry. Parking was very low if you have a slightly raised vehicle beware with only 1800 headroom in some places.
Very easy to get too and convenient location. We like the hotel had a really good restaurant and breakfast which made it very easy.
Stayed in April 2024
Reviewed: 24 April 2024
Rebecca
AustraliaThe food purchases from the bar, which was made by the hotel restaurant kitchen, was definitely not up to the standard you would expect from this hotel. It wasn’t even up to the standard that I would expect from a niceish pub. And in the room dining food was only just passable, because we were hungry. Great service and presentation, but that cannot make up for the cheap ingredients and poor cooking.
The room was large, modern, clean, with a big smart TV The bed very comfortable and the top floor was really quiet so I had a great sleep. The breakfast buffet was excellent. All my interactions with varied staff throughout the hotel was friendly helpful polite and positive. I would definitely stay here again but given my experience eat elsewhere, apart from breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Shiu
AustraliaNothing in Bar freezer, no bottle of water
Location
Stayed in April 2024
Reviewed: 22 April 2024
Claudeen
AustraliaA bit pricey for size of room Small bathroom
Location
Stayed in April 2024
Reviewed: 21 April 2024
Dr
AustraliaParking exit was a little too tight for inexperienced drivers. Parking fee was too high!
Location was convenient, close to shops etc.
Stayed in April 2024
Reviewed: 20 April 2024
Helen
AustraliaNothing
Very clean and close to Eat Street.
Stayed in April 2024
Reviewed: 20 April 2024
Mina
AustraliaThe view
Stayed in April 2024
Reviewed: 19 April 2024
Mary
AustraliaSomewhat pricey
Very clean, fantastic facilities
Stayed in April 2024
Reviewed: 12 April 2024
Lise
AustraliaNo mini bar or drinks for sale
Location Happy Hour
Stayed in March 2024
Reviewed: 10 April 2024
Rabbitbabbit
AustraliaLocation was excellent and all the staff were very helpful and friendly
Stayed in April 2024
Reviewed: 8 April 2024
Payal
AustraliaThey need to have a kids pool.
It was at a good location and breakfast was very nice! Easy access to car park and staff were very friendly!
Stayed in April 2024
Reviewed: 7 April 2024
Garry
AustraliaNA
Stayed in April 2024
Reviewed: 7 April 2024
Jacques
AustraliaN/a
Location
Stayed in April 2024
Reviewed: 7 April 2024
Patricia
Australiaa cup of coffee while we weighted.
how the staff handled an unfortunate situation
Stayed in April 2024
Reviewed: 6 April 2024
P
Australiasleep
room and bed were great
Stayed in March 2024
Reviewed: 4 April 2024
Teurunau
AustraliaExcellent shops near by
Stayed in March 2024
Reviewed: 4 April 2024
Sallyann
AustraliaMajor mistake at check-in by staff member which resulted in us being given the incorrect rooms, even though we queried the difference compared to our booking. This then lead to the inconvenience of us having to repack our bags and being moved to different rooms on a different level (thankfully we spoke to Bayley before going out to dinner, it would have been a disaster if we had waited until later).
The rooms looked as though they had been refurbished, looked fresh, very clean and very spacious. The bathroom were great, also very clean, spacious and quite modern. We also enjoyed the variety of restaurants and bars that were literally within metres of the hotel. Bayley, reception staff member, went above and beyond for us after the initial check-in staff member totally messed up our booking. The close proximity to the Royal Show made it so easy to catch a taxi there and back.
Stayed in March 2024
Reviewed: 3 April 2024
Meekyung
AustraliaNo microwave
It is so delicious for breakfast and enjoyed faciltities with awesome service .
Stayed in March 2024
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