14 Mill Street, Perth CBD, 6000 Perth, Australia
#13 of 97 hotels in Perth
Guests' ChoiceBased on 1994 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
7.6
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End of dialog contentReviewed: 26 January 2024
John-dary
AustraliaCentrally located
Stayed in January 2024
Reviewed: 25 January 2024
Borwick
IrelandNothing.
Fantastic hotel great location, breakfast was amazing, the room was fabulous, close to everything.
Stayed in January 2024
Reviewed: 24 January 2024
Carolyn
AustraliaEverything, The room was amazing. Really relaxing and the beds are really comfortable. The swimming pool area was really good too but aimed more towards adults than kids
Stayed in December 2023
Reviewed: 23 January 2024
Colin
New ZealandWhile the hotel was excellent the attached restaurant left a lot to be desired. Poor quality of food along with inexperienced staff and a manager who showed no empathy and was incredibly defensive in her handling of the situation did not make the dining experience a pleasant one. We sent one part of our meal back, paid for the rest of the food then left.
Excellent staff, very helpful. Rooms and pool were of a good standard.
Stayed in January 2024
Reviewed: 20 January 2024
Jennifer
AustraliaNo comments
Location and facilities
Stayed in January 2024
Reviewed: 18 January 2024
Jamie
AustraliaFriendly and helpful staff. The room was kept tidy and clean the entire stay. Buffet breakfast had lots of variety. A good location, walking distance to restaurants and Hay St Shopping.
Stayed in January 2024
Reviewed: 18 January 2024
Mark
AustraliaI didnt like being put in a room that looked onto the pool. I had to keep my blinds closed all the time for privacy. This should have been asked if i wanted to be situated near the pool
comfy room and clean
Stayed in January 2024
Reviewed: 17 January 2024
Soo
United KingdomLoved the fresh minimalistic approach to style Really clean and fresh with subtle colouring good facilities such as good sizes 🚶 n shower. Outdoor pool and room service much appreciated
Stayed in January 2024
Reviewed: 16 January 2024
Duane
AustraliaSamuels bar excellent food and the staff are amazing friendly atmosphere. Meet and greet service was unbelievable very welcoming concierge. Location definitely a plus
Stayed in January 2024
Reviewed: 16 January 2024
Melanie
AustraliaValet parking is just a tad bit expensive- but there is also public carpark down the road from the hotel, very close about 2min walk from the hotel so it didn’t bother me that much :)
Overall, my children and I enjoyed our stay at this place. This place has the best customer service I’ve ever experienced. Everyone was so lovely. Their breakfast buffet was amazing too!
Stayed in January 2024
Reviewed: 15 January 2024
Shane
AustraliaRoom and pool and service were above average
Stayed in January 2024
Reviewed: 14 January 2024
Ian
United KingdomEverything was just great , no negatives
Very nicely decorated, excellent room size. Fantastic breakfast with lots of choices, wheelchair friendly.
Stayed in January 2024
Reviewed: 14 January 2024
Leonie
AustraliaSliding door on the balcony was very stiff and hard to open 🙃
Comfy bed n pillows 😀
Stayed in January 2024
Reviewed: 14 January 2024
Panna
QatarRoom Service was not too good as sometimes we found scraps lying around despite being cleaned.
Room was large, location was next to CBD and very well connected through the buildings.
Stayed in January 2024
Reviewed: 14 January 2024
Hilary
AustraliaNothing but the lifts were a bit slow
Room, Breakfast . Staff , Cleanliness and Location
Stayed in January 2024
Reviewed: 13 January 2024
Sonja
AustraliaDoor stopper meant door didn't open as wide as we wanted
Clean Quiet Presentable Good size room
Stayed in December 2023
Reviewed: 13 January 2024
Emily
AustraliaThe breakfast could have been better it seemed to run out of some foods like yoghurt and Nutella for the kids
All the staff were extremely lovely and very attentive to our every need.
Stayed in January 2024
Reviewed: 13 January 2024
Jill
United KingdomNothing
Clean and comfortable room. Very friendly and professional staff. A modern hotel.
Stayed in January 2024
Reviewed: 13 January 2024
Simone
AustraliaPool was heated but very cold. Room was not as clean (grout/walls) as I was expecting.
Staff were amazing and very accommodating. Excellent location for sightseeing in Perth CBD.
Stayed in January 2024
Reviewed: 11 January 2024
Nigel
United KingdomNothing
Room and breakfast were great
Stayed in January 2024
Reviewed: 9 January 2024
Natasha
AustraliaVery happy with everything. Staff were amazing, location is great near Elizabeth Key and close to shopping
Stayed in January 2024
Reviewed: 7 January 2024
Jeanne
AustraliaNothing
Comfortable bed, high quality sheets and pillows. Well appointed. Great service.
Stayed in January 2024
Reviewed: 7 January 2024
Alexandra
United KingdomNothing!
Staff were friendly, the room was big and spotlessly clean, serviced every day. There was a good choice of breakfast and it was in a great location. The facilities are excellent although we didn’t get chance to use the gym and pool. Would definitely recommend a stay there!
Stayed in January 2024
Reviewed: 6 January 2024
Tracy
AustraliaCar parking was very expensive
Amazing rooms, great bar, excellent breakfast.. fantastic staff
Stayed in December 2023
Reviewed: 5 January 2024
Ed
AustraliaHaving a "winter" weight doona/duvet on the bed in the middle of summer in Perth was inappropriate. However after the first night we were provided with a top sheet for the bed and we removed the duvet. Much more comfortable thank you.
The breakfasts were great. Service staff were excellent. Room was spacious and quiet.
Stayed in January 2024
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