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  5. Reviews of Platinum Luxury Stays at Freshwater Place

Reviews of Platinum Luxury Stays at Freshwater Place 5 stars

1 Freshwater Place, Southbank, 3006 Melbourne, Australia

#48 of 999 Holiday rentals in Melbourne

Guests' Choice

Review score

Based on 257 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 17 April 2024

    10
    Amazing views
    • Leisure trip
    • Family with young children
    • Luxury Three-Bedroom Apartment with Balcony - Waterfront
    • Stayed 7 nights
    • Submitted via mobile

    No access to the gym

    Apartment was beautiful, very clean and in a great location, close to everything. Views from the room were amazing. The staff we dealt with (Jack) was great, very accommodating when our flight was delayed.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Three Bathroom Apartment - Riverview
    • Stayed 5 nights
    • Submitted via mobile

    The sliding door was really hard to open to get to the balcony in our living room.

    It was close to restaurants, Iga and a tram station which went straight to the cbd.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 5 nights
    • Submitted via mobile

    Lack of toilet paper

    Location

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Absolutely loved to stay and friend host .Can’t wait to another stay👍👍👍
    • Leisure trip
    • Group
    • Three-Bedroom Three Bathroom Apartment - Riverview
    • Stayed 3 nights
    • Submitted via mobile

    None

    Excellent!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Two-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Stunning apartment

    Amazing location

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier One-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    All good

    Location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Family with young children
    • Sub-Penthouse Two-Bedroom Apartment -Waterfront
    • Stayed 6 nights
    • Submitted via mobile

    The areas surrounding is beautiful and peaceful. There is a lot cafe and pub and restaurant. It's very convenient and walking distance to Melbourne city and train/tram station. Nearby to tourist attraction.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Fabulous Apartment!
    • Leisure trip
    • Group
    • Three-Bedroom Three Bathroom Apartment - Riverview
    • Stayed 7 nights

    The sliding door to the balcony was very heavy. It did a great job of keeping out excess noise but was hard for us to open.

    Great location with a great view. Well decorated spacious apartment. We were a group of 4 ladies visiting Melbourne and the unit was perfect for us. We loved the apartment and would definitely stay there again.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Exccelent stay great communication
    • Leisure trip
    • People with friends
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Even though I was told the TV is smart and have youtube and other apps, youtube was not working and the staff tried to fix it but no avails. It was not good for the kids because they couldn’t use the smart TV apps. No reception, no help to clean the room.

    Location is amazing. Spacious

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Great location, clean room.
    • Leisure trip
    • Group
    • Executive Two-Bedroom King Apartment - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    We were not aware that we needed to do an induction to use the pool and facilities. They are only done through the week and on Saturdays meaning our trip was almost over by the time we could book in to do the induction. The TV would not allow us to cast to it from our mobile phones.

    Absolutely perfect location.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    We loved our stay, lots of space and felt like home.
    • Leisure trip
    • Group
    • Three-Bedroom Three Bathroom Apartment - Riverview
    • Stayed 4 nights

    Easy access, central to everything.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Cleaned facilities
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Double bunker bed wasn’t stable enough. Dining chairs was broken than we couldn’t sit down.

    Secured accommodation, great city view, easy to find restaurants, good to going for a walk early in the morning 😎

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Sub-Penthouse Two-Bedroom Apartment -Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Check in was awful and late. There were a few things that let the apartment down. It was advertised as a sub penthouse with balcony but it wasn’t either of those. The carpets spoilt the place and a few other furnishings could have been nicer.

    The location was great with great views and well equipped. The

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Great spot to base yourself in Melbourne CBD
    • Leisure trip
    • Group
    • Three-Bedroom Three Bathroom Apartment - Riverview
    • Stayed 7 nights

    Nothing

    The location of the apartment was terrific - short stroll to Melbourne Park for the tennis which was the reason for our trip; close to great eateries; smalll supermarket opposite the front door. The apartment was very well appointed with everything we needed. Beds were comfortable.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Business trip
    • Group
    • Executive Two-Bedroom King Apartment - Waterfront
    • Stayed 6 nights
    • Submitted via mobile

    Location is amazing

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Great time and had loved the view and place
    • Leisure trip
    • Group
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 6 nights
    • Submitted via mobile

    No locks on bathrooms

    View and the amount of beds

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Apartment had great views
    • Leisure trip
    • Family with young children
    • Sub-Penthouse Two-Bedroom Apartment -Waterfront
    • Stayed 6 nights
    • Submitted via mobile

    Unable to get into the property until 2pm when travelling with a toddler that needed to sleep. Property staff ignored us as they only deal with residents so couldn’t even get inside to talk to them. Had to wait for our contact person who manages this particular unit to arrive. When he did arrive he managed to organise our bags to be stored but we were hot and tired after travelling from NZ and just wanted to rest. Were told to go find lunch but the toddler was super cranky and needed a sleep in a portacot not shopping or trying to find somewhere to wait 3 more hours. Our apartments were also on different levels that used different lifts. So made it tricky to get to each other. We ended up swapping door cards so we could access the lift for the other apartment. Otherwise we would have to meet in the lobby each time we wanted to see each other.

    Location was great

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Lovely well maintained space . Great view and location . Would definitely stay here again
    • Leisure trip
    • Couple
    • Executive Two-Bedroom King Apartment - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    No windows to open for fresh air

    Accomodating and friendly staff that did some lovely gestures making arrival pleasant . Very clean and nicely updated furnished apartment with really everything you need .

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Well stocked apartment
    • Leisure trip
    • Family with young children
    • Sub-Penthouse Two-Bedroom Apartment -Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Giant pillows which were hard to sleep on, noisy even though high up.

    Great location by restaurants and near transport. Well stocked including umbrellas for use.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Getaway in the City - perfect
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing...it was perfect

    Location excellent, bed was really comfy. Had everything we needed. Full kitchen and laundry. Parking extra $35 per night, but that is average for the city. Parking is complicated to find, but our host met us at the front door of the appartment facility, jumped in our car and showed us how to get in and use the remote.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Loved it.
    • Leisure trip
    • Group
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Nada

    The views from the 54th floor !

    Stayed in November 2023

  • Reviewed: 10 November 2023

    10
    Excellent place to stay for families or just a girls weekend away.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Great location, all the extra facilities you need. Awesome view 😊. Close to the supermarket, restaurants, the trams and trains.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Excellent accommodation and location with outstanding views.
    • Leisure trip
    • Family with young children
    • Penthouse Two-Bedroom Apartment - Waterfront
    • Stayed 8 nights

    We were expecting to be able to use the gym and pool but were required to take a 90min induction program which was not anticipated. Pool etc should possibly not be advertised certainly for short stays.

    N/A

    Stayed in October 2023

Showing 1 – 25

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