450 Mulgrave Road, 4870 Cairns, Australia
Based on 1107 hotel reviews
5.7Cleanliness
6.4
Comfort
6.5
Location
7.2
Facilities
6.0
Staff
7.0
Value for money
6.5
Free WiFi
6.3
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End of dialog contentReviewed: 7 March 2024
Cecilia
AustraliaThe staff was very good
The stay was good
Stayed in February 2024
Reviewed: 13 January 2024
Jenny
AustraliaThin towels B Leaking tap Broken shower head
Location
Stayed in January 2024
Reviewed: 8 January 2024
Mallie
AustraliaI did find a roch crawling on my bed. Maybe pest control would control this issue.
The staff where friendly, very helpful and gave clear instructions where to place the key..
Stayed in December 2023
Reviewed: 28 December 2023
Julianna
AustraliaThe pillows had stains on them, the bed was ripped and broken. Did not have much utility and the bathroom wasn't cleaned
Stayed in December 2023
Reviewed: 2 November 2023
Steven
AustraliaVery grotty place driving distance to most areas..
The cost of the room at the last minute was good and we were only stayiing there to sleep.
Stayed in October 2023
Reviewed: 29 October 2023
Sharon
AustraliaThe pool was at our door and the local kids were in there swimming and being noisy up until 9 at night. The sheets were not changed. This is obvious to someone who already cleans motel's. The carpets were worn and the walls dirty.
The proximity to where we had to go
Stayed in October 2023
Reviewed: 24 October 2023
Tamara
AustraliaRoom smelt like smoke
Pool was great and location was great. Rooms were spacious
Stayed in October 2023
Reviewed: 17 October 2023
Mark
AustraliaWe booked the luxury spa suite and was looking forward to a spa after a long drive only to find it was a spa shaped bath with NO PLUG. There was no complimentary milk for coffee on arrival so we had to go out after a 5 hour drive at 9pm to find somewhere open. The dining chairs, whilst comfy, were showing clear signs of age. The sink area had cracks in the counter tops that were badly repaired.
The price was great and the location suited our needs.
Stayed in October 2023
Reviewed: 27 September 2023
Vicki
AustraliaIt's was very noisy. Could hear doors slamming well into the night and early morning(I think a lot of workmen use the motel). Could hear the shower from next door. My first stay, the sliding door, had no lock. This was a bit concerning for a single traveller. And the second stay a week later different room there was no tea and coffee
The young girl on the front desk was friendly and helpful. Large clean rooms
Stayed in September 2023
Reviewed: 24 September 2023
Karen
AustraliaOlder and run down, could hear water pipes from other rooms, noisy neighbours over the back fence, no exhaust fan in bathroom
Easy access from Cairns and road, free washer and dryer, helpful owner- supplied us with crockery and cutlery, non smoking rooms
Stayed in September 2023
Reviewed: 12 September 2023
Pimpilalai
AustraliaLocation is A little bit too far from the city
Good size for the room
Stayed in September 2023
Reviewed: 10 September 2023
Shayne
AustraliaMy room just needs some love, repair the walls and replace the shrunken curtains and stained carpet.
The staff were friendly and polite.
Stayed in September 2023
Reviewed: 28 August 2023
Graham
AustraliaCommunication
Stayed in August 2023
Reviewed: 27 August 2023
Jocelyn
AustraliaStaying in Room 45 being close to the back door, there was constant noise of the slamming door from guests coming and going. The bath towels could have been a bit thicker than thread bare, and I'm not exaggerating.
Didn't get breakfast.
Stayed in August 2023
Reviewed: 27 August 2023
Amalia
AustraliaThis property is listed as ‘cairns city’. It is not cairns city it is in earlville and opposite earlville shopping centre. It js 5-8km out of the actual CBD so the term ‘cairns city’ has been applied very loosely i would encourage them To update their booking location to ‘earlville’ because travellers would assume ‘cairns city’ might mean it’s closer to the actually cairns city only to find it’s a suburb or two out so you have to get a 20 min bus or $20 Uber back to the property.
The property was very clean and self-sufficient with tea and coffee provided. It’s just a perfect no frills place and easy to find the blankets were very comfy and the fan was great.
Stayed in August 2023
Reviewed: 27 August 2023
Ann
AustraliaNo staff no rubbish collected no clean anything while we were there as no staff much further out of town had to catch bus into town .bad area pokies across the road noise at night
It had a washing machine and dryer and it was a large room
Stayed in August 2023
Reviewed: 22 August 2023
Robert
AustraliaBed too mobile, TV cabling faulty Fan only had 3 speeds - Helicopter, slow idle & off. Fridge badly in need of defrosting broken freezer door & set in unventilated cupboard affecting its ability to perform well No crockery, no cutlery no water jug no wine glasses. VERY noisy neighbor talking on the phone for ages at very early hours of the morning.
Space Clean contactable friendly staff OK location for accessing places
Stayed in August 2023
Reviewed: 17 August 2023
Maryb
New ZealandNone
Stayed in August 2023
Reviewed: 14 August 2023
Peter
New ZealandA malfunctioning fridge
Good value for money Convenient Good location
Stayed in August 2023
Reviewed: 7 August 2023
William
AustraliaDefinitely needs renovating rooms are very worn out
Good off street parking
Stayed in August 2023
Reviewed: 6 August 2023
Matthew
AustraliaIt was ok good value everyone was fine
Nice to see out side of the city not to far away
Stayed in July 2023
Reviewed: 2 August 2023
Maxine
AustraliaI was travelling alone and was warned by local family and friends that it wasn't very safe to stay there as I was travelling by myself. I feel having a staff member there more visible could help with a better feeling of safety.
The Bed was very comfortable to sleep in and the ceiling fans were a great speed which is a must living in Cairns. The room was clean and tidy and the water pressure was alright. The swipe card to get into the actual building gives a sense of security.
Stayed in July 2023
Reviewed: 1 August 2023
Tegan
AustraliaThe shower in our room was dripping all day and night and the toilet kept running all day and night we had to close the door to the bathroom to sleep. The tv in our room the antenna cable was dicky and kept dropping out.
Good location
Stayed in August 2023
Reviewed: 30 July 2023
Pam
New ZealandAir conditioner very rattly and noisy
Stayed in July 2023
Reviewed: 28 July 2023
Jayfern3824
AustraliaNo cold water in the shower
Stayed in July 2023
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