Cnr Markeri street & Sunshine Boulevard, Mermaid Waters, 4218 Gold Coast, Australia
#37 of 121 hotels in Gold Coast
Guests' ChoiceBased on 3782 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.6
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 7 May 2024
Dee
AustraliaN/A
Location and facility
Stayed in May 2024
Reviewed: 6 May 2024
Jemima
AustraliaThe buffet breakfast was terrible unfortunately and the housekeeping was not very thorough
The room was comfortable and good location.
Stayed in May 2024
Reviewed: 6 May 2024
Brian
AustraliaWe had a few German cockroaches in the room which was disappointing and bed was too soft for my liking.
The room space & Oriana venue
Stayed in May 2024
Reviewed: 4 May 2024
Paul
New Zealandslow at refunding bond on room
Have stayed here before and will return again when we visit family
Stayed in April 2024
Reviewed: 3 May 2024
Christine
AustraliaDeposit required was not clearly stated at time of booking.
Room was clean, staff exceptional.
Stayed in April 2024
Reviewed: 1 May 2024
Sarah
AustraliaThe breakfast buffet was awful. Eggs floating in murky water. Bacon was underdone to the point of almost being raw.
The room was fabulous, very clean with comfortable beds. Room service was super fast and the food was brilliant.
Stayed in April 2024
Reviewed: 28 April 2024
Davd
AustraliaAll good
Location
Stayed in April 2024
Reviewed: 28 April 2024
James
AustraliaComfortable bed & room facilities
Stayed in April 2024
Reviewed: 27 April 2024
Steven
AustraliaA little bit if noise from carpark.
Bed was wonderful, room large and very clean. Would recommend and probably visit again.
Stayed in April 2024
Reviewed: 25 April 2024
Nicole
AustraliaNothing fancy, a good budget option.
Good price that included breakfast. Great option to sleep 4 in one room.
Stayed in April 2024
Reviewed: 23 April 2024
Shervin
AustraliaMy recent stay at this property was overall quite enjoyable, but there were some cleanliness issues that detracted from the experience.
Silent hotel. The location of the property was perfect, offering close access to nearby attractions and dining options.
Stayed in March 2024
Reviewed: 23 April 2024
Sue
AustraliaThe fact that they took $200 room deposit from an obviously older couple that we didn’t find information about when booking online. It was applied at check in which severely impacted our planned activities on our budgeted and much needed break from our disabled son.
Location was excellent, lovely modern and clean rooms. Great steakhouse and breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Kathy
AustraliaThe bed was so comfortable. Buffet breakfast included. Close to my daughter's house.
Stayed in April 2024
Reviewed: 18 April 2024
Naomi
AustraliaNo view or you can’t walk to restaurants but it was perfect for what we wanted.
Price. Restaurant onsite. Easy access to where we were going.
Stayed in April 2024
Reviewed: 17 April 2024
Megan
CanadaPool and room
Stayed in April 2024
Reviewed: 17 April 2024
Steve
AustraliaBreakfast was good but everything and i mean everthing that should have been warm was cold
Room was superb
Stayed in April 2024
Reviewed: 16 April 2024
Andrew
AustraliaBreakfast was good but staff struggled to keep up with the hungry hoards
Stayed in April 2024
Reviewed: 15 April 2024
James
United KingdomThe bed was rather too soft - my wife has back problems and prefers a firmer bed The hotel was quite noisy at times.
The room was a good size and the food in the restaurant was good value
Stayed in April 2024
Reviewed: 14 April 2024
Elizabeth
AustraliaPub was easy to access but a bit pricey. They do offer 10% off of food if you order in person though.
Spacious and clean room. Perfect for a weekend getaway.
Stayed in April 2024
Reviewed: 12 April 2024
Wendy
United KingdomBreakfast choices not great
Great location and wonderful staff
Stayed in April 2024
Reviewed: 11 April 2024
Larissa
AustraliaNo vending machines for late night check-in so could only get nibblies and drinks from the bar... Kids were starving so had to order Macca's.
After a camping trip gone wrong ending in a late night emergency visit to hospital, this place was heaven sent... 24hr check-in, super-courteous staff, beautiful room, free full buffet breakfast (what a selection to choose from), fantastic meals, pool and other entertainment for the kids. This is where we should have stayed for our whole trip. Ended up staying an extra night before the 2 day trip home. Plenty of room in secure parking for our camper and 4WD.
Stayed in April 2024
Reviewed: 11 April 2024
Guillaume
AustraliaTv didn't work Have to call back to get my deposit back Fitted sheet wasn't fitted properly
Stayed in April 2024
Reviewed: 9 April 2024
John
AustraliaExcellent
Stayed in April 2024
Reviewed: 8 April 2024
Phelps
AustraliaExcellent place with great facilities
Stayed in March 2024
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