192 Bolsover Street, 4700 Rockhampton, Australia
#24 of 52 hotels in Rockhampton
Guests' ChoiceBased on 459 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 April 2024
Fran
AustraliaUnsecured carpark
Spacious, fridge, carpark
Stayed in April 2024
Reviewed: 17 April 2024
Belinda
AustraliaThe beautiful entry way into the reception.
Stayed in April 2024
Reviewed: 8 April 2024
Tony
AustraliaLack of fresh air - windows are large but no opportunity to open them for some fresh air. The restaurant had few selections and which were expensive so we headed out for meals.
Large room, big windows with plenty of light, very comfy bed. Location is easy walking distance to several nice places to eat out. Nice garden setting.
Stayed in March 2024
Reviewed: 26 February 2024
Adam
AustraliaNothing
Great location, easy to locations for work
Stayed in February 2024
Reviewed: 20 February 2024
Jeff
AustraliaRoom too small and not the room booked through Booking.com marketing.
Comfy and well appointed.
Stayed in January 2024
Reviewed: 19 February 2024
Andy
AustraliaThe Irish lady on reception when I checked in was exceptional.
Stayed in February 2024
Reviewed: 31 January 2024
Stuart
New ZealandWe did have a problem with the AC in our room which was dealt with quickly. I must say the two bedside lamps in our original room were really dirty but never got a chance to raise when were there as we moved quickly anyway.
Navi at reception was excellent. So well spoken and generally interested in us and what our plans were. He did also very quickly help us when we had a room problem and arrange for a room move Hotel good location pool was great.
Stayed in January 2024
Reviewed: 27 January 2024
Andrea
AustraliaOverall the hotel felt a little run down.
We only had a brief stopover. The rooms were large and well equipped. The location was quite good - a short walk from the river. It had a pool which unfortunately I didn't get to use. The lift didn't work.
Stayed in January 2024
Reviewed: 13 January 2024
John
AustraliaNothing i recall
The hotel was super convenient and the facilities excellent for our work program and accommodation. The staff were super supportive and helpful .
Stayed in November 2023
Reviewed: 11 January 2024
Margaret
AustraliaI could serve myself at the buffet.
Breakfast had a variety of foods available and hot food was cooked well.
Stayed in December 2023
Reviewed: 10 January 2024
Yvonne
AustraliaNothing. Could not fault this property!
The staff were amazing, very friendly and professional. Fernando was extremely warm and welcoming and we felt at home right away! Breakfast buffet was more than ample, as was our evening meal.The property was very clean, inside and out. The bathroom and shower were great. Liked the heritage look. The swimming pool was well cared for too.
Stayed in January 2024
Reviewed: 7 January 2024
Tina
AustraliaRestaurant was closed on New Year's Eve
Beautiful, spacious room, friendly professional staff
Stayed in January 2024
Reviewed: 6 January 2024
Michael
AustraliaThe only rooms available in the beautiful old building on all the advertising were suites, which is a bit misleading. The majority of rooms are in the adjacent building (c1960s classrooms), which was a bit disappointing but these rooms were comfortable though. The curtains were shabby, did not close properly, which compromised privacy in the evening, and allowed morning light in to ruin any chance of a lay-in. The TV was way too small for the room too and the seats weren't comfortable enough to watch TV from, which exacerbated the problem.
The main building architecture and surrounding gardens were superb. The bed was comfy and the room / bathroom was huge!
Stayed in January 2024
Reviewed: 1 January 2024
Shane
AustraliaPool needs some shade area.
Great location, very clean, owner and staff were very polite and accommodating.
Stayed in January 2024
Reviewed: 28 December 2023
Shelley
AustraliaView
Price and cleanliness
Stayed in December 2023
Reviewed: 25 November 2023
Peter
AustraliaCan't think of anything at all.
We arrived after 10pm but no problem because we had already received two text messages with entry codes and photos of the location for entry. It was raining while we were in Rockhampton and staff always offered use of umbrellas and as we did not have a car staff would book a taxi for us. Not having been to Rocky for many years staff always assisted with locations. No problem recommending the Regent to family and friends or visiting again ourselves.
Stayed in November 2023
Reviewed: 19 November 2023
Macminn
AustraliaThe food was expensive and only 5/10
Staff were very friendly
Stayed in November 2023
Reviewed: 12 November 2023
Amanda
AustraliaRoom was a little small. Air conditioning wasn't very good.
Very clean, comfortable, and quiet. Staff were very friendly. Location is right in town. Also has a cafe, so it was handy to go to for breakfast.
Stayed in November 2023
Reviewed: 15 October 2023
D
AustraliaParking is available, however there is not much parking and I paid a fee.
Good room, very clean. Staff were very friendly.
Stayed in September 2023
Reviewed: 3 October 2023
Loraye
AustraliaCarpet in room was very dirty.
Good size room. Comfortable bed and shower worked well.
Stayed in October 2023
Reviewed: 2 October 2023
Greg
AustraliaPerfect location in the centre of Rockhampton with easy access to the river, shops and restaurants. Comfy room and very helpful staff, i loved it!
Stayed in August 2023
Reviewed: 1 October 2023
Catherine
AustraliaNothing
Good sized room, staff were accommodating
Stayed in September 2023
Reviewed: 25 September 2023
Todd
AustraliaNo clock in the room.
Staff were very welcoming & accomodating, even when I accidentally left my room key in the room. Room had been recently renovated & was very clean & comfortable. Dinner in the restaurant was excellent.
Stayed in September 2023
Reviewed: 8 September 2023
Ellen
AustraliaIt was in a good location. Clean and generally comfortable. After hours entry was easy to manage.
Stayed in August 2023
Fiano Romano, Italy
Orange, USA
Guangzhou, China
Padoue, Canada
Helmsley, UK
Royal Wootton Bassett, UK
Sommervieu, France
Kanyakumari, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content