192 Bolsover Street, 4700 Rockhampton, Australia
#23 of 53 hotels in Rockhampton
Guests' ChoiceBased on 457 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 July 2022
John
AustraliaExcellent laundry facilities
Stayed in July 2022
Reviewed: 24 July 2022
Mandy
Australiacould not open the balcony to let any fresh air in, room was stale smelling
Stayed in July 2022
Reviewed: 11 July 2022
Leo
AustraliaOur room had some carpet moth chrysalis hanging of ceiling in bathroom and room and walls. Rooms probably need to be fumigated/sprayed. Electrical safety tags were out of date.
Location near CBD and other facilities. Great outcome for the former technical college. Staff were friendly and courteous. Meals were plentiful and well priced. Rooms were spacious and quiet. Plenty of parking spaces available. Good sized pool.
Stayed in July 2022
Reviewed: 11 July 2022
David
AustraliaFood was average particularly desert
Room
Stayed in July 2022
Reviewed: 5 July 2022
Jenna
AustraliaFood was amazing and the staff absolutely welcoming
Stayed in July 2022
Reviewed: 1 July 2022
Brad
AustraliaPrices for meals were expensive for dinner. The portions were small and had room service and not good enough for portion or quality for the price.. Service was great. Even compared to sydney melbourne prices etc.
Brekky amazing!!!
Stayed in June 2022
Reviewed: 28 June 2022
Peter
AustraliaThe downside was the lift was not operable, the plug in the wash basin was faulty.
loved the heritage building and the meal at the restaurant next door was very nice
Stayed in June 2022
Reviewed: 27 June 2022
Neil
AustraliaRestaurant could have more atmosphere
Location excellent
Stayed in June 2022
Reviewed: 26 June 2022
Paul
AustraliaAll good for us.
Lovely property with quality fittings. Plenty of room and light into the room. Everyone was friendly, helpful and the breakfast was just great.
Stayed in June 2022
Reviewed: 26 June 2022
Fred
Australiaally good.
Stayed in June 2022
Reviewed: 24 June 2022
Chris
AustraliaMost outstanding part was the friendliness and helpfulness of the staff
Stayed in June 2022
Reviewed: 29 May 2022
Parie
AustraliaThe staff could of informed us of the situation.
The room is huge and very clean. The hot water system broke and we couldn’t have a hot shower staff organise and another room as soon as they could to make sure we could shower. The staff were very apologetic about the situation.
Stayed in May 2022
Reviewed: 4 May 2022
David
AustraliaThe shower was weak in volume and power otherwise all good
Excellent hotel in a great central location, all the staff were great, kind helpful and polite. The room was a good size.
Stayed in May 2022
Reviewed: 3 May 2022
Madonna
AustraliaN/A
Loved everything about the place. It was central to the CBD and places of interest. Good for walking. Love the old architecture. Staff were great. Keep up the great work.
Stayed in April 2022
Reviewed: 27 April 2022
David
AustraliaThere is nothing not to like, had the weather been better I would have loved to used the pool.
The hotel was clean, well set out, friendly staff. I really enjoyed my stay there. I will be back.
Stayed in April 2022
Reviewed: 2 April 2022
Lee
AustraliaThe air con was too small for the room and the room was quiet hot
The location and the room
Stayed in March 2022
Reviewed: 17 March 2022
Peta
Australiabeautiful building owner greeted guests & made feel very welcome
Stayed in March 2022
Reviewed: 16 March 2022
Kyle
AustraliaHad an alley behind the room that let obnoxious vehicle noise in (garbage truck and noisy exhausts) and a crossfit gym that had music playing early and let noise in even with the high level of sound proofing in the room. This is not a fault of the hotel, merely obnoxious noises. We would love to try another room in the main building.
The main building was astonishingly beautiful. The room was very comfortable and the facilities were perfect for our needs. We will definitely be going back.
Stayed in March 2022
Reviewed: 14 March 2022
Sally
AustraliaAir-conditioning was quite noisy
Easy booking, friendly staff, great location
Stayed in March 2022
Reviewed: 29 January 2022
Nick
Australianothing
clean and comfortable
Stayed in January 2022
Reviewed: 15 January 2022
Irina
AustraliaWas nice and clean, stuff was nice and friendly. Close to the river and centre.
Stayed in January 2022
Reviewed: 11 January 2022
Glenn
AustraliaRestaurant was not what I thought
Good size room
Stayed in January 2022
Reviewed: 4 January 2022
Joanne
AustraliaExcellent staff. Spacious rooms
Stayed in January 2022
Reviewed: 2 January 2022
Pegah
Australiarooms are a little old but it is expected for a small town
very well located and staff go out of their way to help you with anything you need
Stayed in January 2022
Reviewed: 2 January 2022
Margaret
AustraliaLocated close to all city locations and easy to get to highway when leaving to return home. All staff were very friendly and efficient.
Stayed in December 2021
Fiano Romano, Italy
Orange, USA
Guangzhou, China
Padoue, Canada
Helmsley, UK
Royal Wootton Bassett, UK
Sommervieu, France
Kanyakumari, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content